I travelled to Toyota Barnsley to view and potentially purchase my choice car. I’m so glad I made that journey.. my “Toyota Barnsley” experience was amazing. Simon showed me the car and I couldn’t... Se mere
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Lokation
Skift lokationClaycliffe Island, Barugh Green Road, S75 1HQ Barnsley, South Yorkshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Nothig is too much trouble - service with a smile together with "don't forget to get in touch if you have any questions"
Virksomheden har svaret
We dealt with James at Barnsley. He was easy to deal with, very personable and he took time to answer all our queries. There was no high pressure sales technique and he was happy to go through the pro... Se mere
Virksomheden har svaret
We had a great experience purchasing our car at Vertu Toyota Barnsley. Big thank you to Alex Thomas – he was professional, knowledgeable, and very helpful throughout. We’d also like to thank the Sale... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vertu Motors - Toyota Barnsley
Skrevet af virksomheden
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktoplysninger
Claycliffe Island, Barugh Green Road, S75 1HQ, Barnsley, South Yorkshire, Storbritannien
- 0330 012 2223
4,8
Fremragende
94 anmeldelser
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service
Great service, good professionalism and knowledgeable salesman, thank you Ian , very patient
21. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Toyota Barnsley
Good morning,
Thank you for your review. It’s great to hear you received such professional and knowledgeable service, and that Ian’s patience made the experience even better for you.
Kind regards,
Dean
Nothig is too much trouble
Nothig is too much trouble - service with a smile together with "don't forget to get in touch if you have any questions"
26. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Toyota Barnsley
Hi John,
Thank you for your fantastic review! We’re delighted to hear you received such friendly service from the team at Toyota Barnsley.
It’s great to know nothing was too much trouble and that you were looked after with a smile, along with the reassurance to reach out with any questions — exactly the level of care we aim to provide.
We really appreciate your kind words and hope to see you again in the future!
Kind regards,
Kerry
Very efficient sales team
Very efficient sales team. Ian and Tony found us the car we wanted within hours. Very helpful and a good experience. Thanks
22. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Toyota Barnsley
Hi,
Thank you for your kind feedback. I’m really pleased to hear Ian and Tony were able to find the car you wanted so quickly and that you had a helpful and positive experience with the team.
Kind regards,
Danielle
Second to none experience
I travelled to Toyota Barnsley to view and potentially purchase my choice car. I’m so glad I made that journey.. my “Toyota Barnsley” experience was amazing.
Simon showed me the car and I couldn’t help but be impressed with his obvious care for customers, enthusiasm and extensive knowledges of all things Toyota. My husband has also had a Toyota for the past two years. Simon showed him features on that car that he had no idea about. I went ahead with the purchase and continued to be impressed with both Simon and the car on collection. The process was so smooth and the branch Manager came over the chat and thank us for our business.
Great experience.. love the car.. Well done Simon and Toyota Barnsley!! Just wish you were a bit closer to Derby !!
22. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Toyota Barnsley
Thank you for sharing such a lovely review. We’re delighted Simon made the whole experience so smooth and that you’re loving your new car. Your kind words mean a lot to the team.
Many thanks,
Chloe
We called in without an appointment and…
We called in without an appointment and the staff made us feel welcome straight away. We wanted to view a nearly new Yaris and we were introduced to Ian who showed us a couple of cars that matched our requirements. We'd already viewed a few cars at another Toyota dealer but we found Ian easier to deal with. In the end we did a deal on our car and part exchanged for a nearly Yaris. We picked it up a week later and we felt that the service we received was second to none.
24. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Toyota Barnsley
Thank you for sharing your experience. We’re so pleased to hear that you felt welcome from the moment you arrived, even without an appointment. It’s great that Ian was able to show you cars that matched your needs and that you found him so easy to deal with compared to other places you’d visited. We’re delighted you were happy with your part‑exchange and that collecting your nearly new Yaris a week later felt like second‑to‑none service.
Many thanks,
Chloe
Vertu Toyota (Barnsley)
We dealt with James at Barnsley. He was easy to deal with, very personable and he took time to answer all our queries. There was no high pressure sales technique and he was happy to go through the process at our pace. We were very happy with our customer experience and would recommend asking for James if you visit Vertu Toyota (Barnsley).
23. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Toyota Barnsley
Dear Alison,
Thank you for taking the time to share your feedback. We’re delighted to hear that you had such a positive customer experience at Vertu Toyota Barnsley.
Your kind comments about James are very much appreciated. It’s great to know that he was personable, easy to deal with, and took the time to answer all of your questions without any pressure, allowing you to move through the process at your own pace. That relaxed and customer‑focused approach is exactly what we strive for.
Thank you for your recommendation — it will be shared with James and the team. We look forward to welcoming you back in the future.
Kind regards,
Liza
Fantastic service from all the staff at…
Fantastic service from all the staff at vertu barnsley. Would definitely recommend. I got exactly what I wanted.
20. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Toyota Barnsley
Dear Shirley,
Thank you for taking the time to leave your feedback. We’re delighted to hear that you received fantastic service from all the staff at Vertu Barnsley and that you got exactly what you were looking for.
Your recommendation is very much appreciated and will be shared with the team. Thank you again for choosing Toyota Barnsley, and we hope you continue to enjoy your new car.
Kind regards,
Liza
Vertu Toyota Barnsley
We had a great experience purchasing our car at Vertu Toyota Barnsley. Big thank you to Alex Thomas – he was professional, knowledgeable, and very helpful throughout. We’d also like to thank the Sales Manager for their support and for making sure everything went smoothly.
11. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Toyota Barnsley
Hi there,
Thank you for the great review. It’s wonderful to hear you had such a positive experience at Vertu Toyota Barnsley. Alex will be delighted with your comments — his professionalism, knowledge and support clearly made a real difference.
It’s also lovely that you’ve recognised the Sales Manager for helping everything run smoothly.
Really appreciate your feedback.
Kind regards,
Kerry
Helpful
Helpful, made me feel comfortable in the choice of my vehicle. Showed me all functions of the vehicle. Nothing was too much trouble
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Toyota Barnsley
Thank you for sharing your feedback. We’re pleased to hear that the team made you feel comfortable throughout the process and supported you in choosing the right vehicle. It’s great to know that all the features were clearly explained and that nothing was too much trouble.
If you need any further help, we’re always here for you.
Kind regards,
Matthew
Besvarelse fra Vertu Motors - Toyota Barnsley
Thank you for your review. I’m really pleased to hear you received great service and are enjoying your fantastic car. We appreciate you taking the time to share your feedback.
Kind regards,
Matthew
Friendly
Friendly, professional without the typical distasteful car sales snakery. Would definitely recommend and buy from Toyota Barnsley again. But since I've now got a Toyota, (again) I am confident I won't need to buy another car for 10 years!
16. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Toyota Barnsley
Hi there,
Thank you for taking the time to leave this brilliant 5‑star review. We’re really pleased to hear that your experience at Toyota Barnsley was friendly, professional, and refreshingly free from the typical sales pressure often associated with buying a car. That’s exactly the kind of experience we aim to deliver.
It’s wonderful to know you’d happily recommend us and choose to buy from us again — and we love your confidence in your new Toyota! They’re certainly built to last, so here’s to many smooth and reliable years ahead.
Thank you once again for your fantastic feedback.
Kind regards,
Liza.
Purchase of Toyota Yaris Design
Staff were helpful, courteous, and knowledgable. We didn’t feel at all like we were being pushed for a sale.
10. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Toyota Barnsley
Thank you, Carol, for leaving this wonderful 5‑star review.
We’re delighted to hear that your experience at Toyota Barnsley was such a positive one. It’s great to know that the staff were helpful, courteous, and knowledgeable throughout your visit, and that you never felt pressured into making a purchase. Creating a relaxed and supportive environment is really important to us, so your feedback means a lot.
If there’s anything more we can do for you in the future, please don’t hesitate to reach out.
Kind regards,
Liza
It's good place to buy in car very…
It's good place to buy in car very friendly
13. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Toyota Barnsley
Hi Nader,
Thank you for your great 5‑star review. We’re really pleased to hear that you found it a friendly place to buy a car. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience.
Kind regards,
Liza
Very helpful sales person James Hare
12. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Toyota Barnsley
Hi Christine,
Thank you for your lovely 5‑star review. We’re delighted to hear that you found James Hare very helpful during your visit. Your feedback is greatly appreciated, and we’re pleased he was able to support you so well.
Kind regards,
Liza
Good experience
Good experience buying another car from Vertu Barnsley. Our salesman Dan was excellent. No hard sell, very friendly & helpful. No issues at all. Would definitely recommend.
11. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Toyota Barnsley
Good morning David,
Thank you for sharing your feedback. It’s great to hear you had another positive experience at Vertu Barnsley, and I’m really pleased that Dan made the process so straightforward. His friendly, helpful approach — without any pressure — is exactly what we aim for, so it’s lovely to know that stood out to you.
I’m glad everything went smoothly with no issues, and your recommendation means a lot.
Wishing you many happy miles in your new car.
Kind regards,
Dean
Very disappointing service.
Very disappointing service.
This morning I had my car serviced and paid £400. I was told that car cleaning was included in the price. However, when I collected the vehicle, it had not been cleaned at all.
After I mentioned it at reception, someone took the car to clean it, but the job was done very poorly. Only the front of the car was cleaned, while the back seats and the boot were completely ignored.
For the price paid, this level of service is really shocking. It seems that customers are treated very well when buying a car, but afterwards the level of care and attention drops significantly.
Unfortunately, this experience was very disappointing.
7. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Toyota Barnsley
Thank you for your valuable feedback. We as a business listen to all of our customers and whilst the majority of the feedback we get is very positive, there are rare occasions where we miss something. We use this type of feedback to continually improve our performance. In this instance it looks as though we have not cleaned your car whilst it has been in our service department. I am sorry that this was the case. I’m sure your Service Advisor on the day will have explained that our offering on the day is a Complimentary Wash and Vac which is not a full valet – we do however have a separate service which offers this for a charge should a customer need it, and they are able to book in advance. In terms of value for money and as a returning Toyota Customer you don’t just have your car serviced when you come into the service department – you initiate the next years warranty on your car which continues every time you have your car serviced up to 10 years or 100,000 miles (whichever occurs sooner). This is and industry leading offer. Looking at the age of your car the service you have had will have been the second year service which is always more expensive due to your car needing more at that stage in its life. I am sure your Service Advisor will also have told you about the Free of Charge 12-month Insurance Excess Protection you also receive as a returning Toyota customer? If not please let me know as this is a new addition to our Service Customer benefit package. I know that my Aftersales Manager has been in touch to discuss your feedback and will also have investigated why your car wasn’t washed and vacuumed on the day. Thank you for being a Toyota and Vertu customer and thanks again for your valuable feedback’.
Regards,
Andy Brown
CMA General Manager
Great dealership
Great dealership. Purchased a van over the phone, collected a week later. Easy transaction from start to finish. Friendly staff would definitely recommend.
4. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Toyota Barnsley
Thank you for your great review. We're really pleased the purchase was smooth and that our team made the experience easy and friendly. We appreciate your recommendation and hope you enjoy your new van.
Kind regards,
Matthew
Lovely team
Lovely team - always looking after customers. Very professional service. I’m grateful for Simon as he always listens and takes care.
27. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Toyota Barnsley
Hi Dominika,
Thank you so much for your kind words. We're delighted to hear that you feel well looked after by the team. Providing a professional and caring service is something we take great pride in, so it’s wonderful to know this has been your experience.
Simon will be especially pleased to hear your feedback — he always strives to support our customers, and your appreciation means a lot.
Thank you again for taking the time to share your review.
Kind regards,
Liza
Besvarelse fra Vertu Motors - Toyota Barnsley
Thank you so much for your kind words! We are so happy to hear that Simon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith
A fantastic experience from start to…
A fantastic experience from start to finish.
Everything was fully explained, we were kept fully informed throughout the whole process.
The staff involved were extremely professional, friendly and helpful.
A special mention for Simon who was superb.
We are thrilled with our new car.
I would thoroughly recommend this dealer.
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Toyota Barnsley
Hi Michael,
Thank you so much for your fantastic 5‑star review! We’re delighted to hear that you had such a smooth and enjoyable experience from start to finish. It’s wonderful to know that everything was clearly explained and that you were kept fully informed throughout the process.
We’re especially pleased to hear your kind words about the team’s professionalism, friendliness and helpfulness — and Simon will be thrilled with your special mention. We’re so glad you’re thrilled with your new car!
Thank you again for your recommendation. It means a great deal to everyone at Vertu Toyota Barnsley.
Kind regards,
Liza
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