We had greaat service when buying a new citroen e-c5 aircross. There was a long delay with the extended range version and Georgia and Alex did their best to keep us informed. When the car arrived the... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Thank you to Lauren for making my experience of purchasing a new car as pain free as possible. I was very apprehensive as it needed to be a quick decision, but she was professional, reassuring and fri... Se mere
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Ordered my new Peugeot 308 1.2 Hybrid GT Premium, Nera black from Peugeot Harlow, on 29 July, picked it up on 6th August. In between, excellent sales service from the very engaging Cem Seziner through... Se mere
Virksomheden har svaret
Been a customer for many years and recently purchased a new van. We dealt with Mike Silvestri for this purchase, who was an absolute star. There were some issues with their banking which, on a Sat... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vertu Motors - Peugeot Harlow
Skrevet af virksomheden
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktoplysninger
Edinburgh Way, CM20 2DS, Harlow, Essex, Storbritannien
- 0344 659 4488
4,6
Fremragende
53 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great car, Great Dealership
3rd Peugeot from this dealership for us. Always great service and the cars are very enjoyable to drive. Martin was outstanding in his care to ensure we had the best experience possible.
21. marts 2026
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Besvarelse fra Vertu Motors - Peugeot Harlow
Thank you for taking the time to share such a wonderful review. It’s fantastic to hear this is your third Peugeot with us, and we’re delighted that you continue to enjoy both the cars and the service. Martin will be thrilled to know his care and attention made your experience outstanding.
Many thanks,
Chloe
Brought 2 cars from vertu motors Harlow…
Brought 2 cars from vertu motors Harlow had a great experience both times.
Just picked up my new car was dealing with Dean who was great all the way through any problems or questions was dealt with and sorted, would recommend.
21. marts 2026
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Besvarelse fra Vertu Motors - Peugeot Harlow
Hi Aron,
Thank you so much for your fantastic 5‑star review! We're delighted to hear that you've had great experiences with us at Peugeot Harlow not just once, but twice — that really means a lot.
It’s wonderful to know that Dean looked after you so well throughout your recent purchase. We're pleased he was able to answer all your questions and resolve any issues quickly, helping to make the whole process smooth and stress‑free.
We truly appreciate your recommendation, and we hope you enjoy every moment with your new car!
Kind regards,
Liza.
From walking through the door to…
From walking through the door to leaving with our new car the Team couldn’t do enough for you , no pressure sales just left you to look around & ask questions when you had them . Gave positive feedback on any questions we had & was an easy decision . The whole Team was excellent , Martin was brilliant
18. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Harlow
Thank you for taking the time to leave this fantastic 5‑star review.
We’re delighted to hear that your experience at Peugeot Harlow was so positive from start to finish. It’s great to know the team made you feel welcome, offered a completely pressure‑free environment, and gave you the space to look around while being ready to help whenever you needed them. We’re also pleased that all your questions were answered clearly and confidently, making your decision an easy one.
A special thank you for recognising Martin — your kind words will mean a great deal to him and the whole team.
If there’s anything more we can help you with, please don’t hesitate to get in touch.
Kind regards,
Liza
Great experience
Great experience with all members of staff I dealt with. Car is lovely and the process of buying it was smooth and efficient and left me with no worry or stress.
10. marts 2026
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Besvarelse fra Vertu Motors - Peugeot Harlow
Hi Henry
Thank you for your lovely feedback. We're delighted to hear you had a great experience with all the staff you dealt with. It’s wonderful to know the car is exactly what you hoped for and that the buying process was smooth, efficient, and completely stress‑free. Your comments are truly appreciated.
Kind regards
Dawn
March 2nd 2026 truly nice experience…
March 2nd 2026 truly nice experience purchasing our new car thanks georgia going above and beyond to make our time enjoyable kev and dawn
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Harlow
Hi Kevin,
Thank you so much for your fantastic 5‑star review! We’re delighted to hear that you and Dawn had such a lovely experience purchasing your new car. It’s wonderful to know that Georgia went above and beyond to make the process enjoyable — she’ll be thrilled with your kind words.
We really appreciate you taking the time to share your feedback with Vertu Peugeot Harlow.
Kind regards,
Liza
Absolutely brilliant from start to…
Absolutely brilliant from start to finish had nothing but trouble from someone else came to these and can only say superb my next car will be coming through these guys
25. februar 2026
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Besvarelse fra Vertu Motors - Peugeot Harlow
Thank you for your brilliant feedback. We’re delighted to hear your experience was superb from start to finish, especially after the trouble you had elsewhere. It’s great to know the team were able to make everything smooth and positive for you.
We really appreciate your kind words — and it’s fantastic to hear your next car will be coming through us.
Kind regards, Keith
Buying a car remotely
I have driven Peugeot cars for many years. This was the first time I have bought one remotely. The process was straightforward and the car was delivered to my house when promised with no hitches. I would certainly use the process in the future. Thank you Callum for all your support.
26. februar 2026
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Besvarelse fra Vertu Motors - Peugeot Harlow
Hi Alan,
Thank you for your excellent 5‑star review! We’re delighted to hear that your first experience buying a Peugeot remotely was so straightforward. It’s great to know that everything went smoothly and that your car was delivered to your home on time and without any issues.
A big thank you for your kind words about Callum — we’ll be sure to pass them on. We truly appreciate your loyalty to Peugeot over the years and are pleased to hear you’d use the remote process again in the future.
Kind regards,
Liza
second peugeot 2008 I have had from harlow
This is the second peugeot 2008 I have had, both time Callum has above amd beyond.
1st was my mobility car that was extremely important for me after my mini stroke. Callum had the car sorted and with me within a week.
Everything was explained very clearly and run as smoothly as he promised.
I recently got a new peugeot contract and again Callum served us extremely professionally. There was a hold up with delivery and he kept us informed the whole time.
Callum is an asset to peugeot
Well done keep up the good work
18. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Harlow
Good afternoon John,
Thank you for taking the time to share such a thoughtful review. I’m really pleased to hear how well Callum has looked after you on both occasions. It’s clear how important your first Peugeot 2008 was following your mini stroke, so it’s great to know he managed to get everything arranged and delivered within a week, just as promised.
It’s also fantastic to hear that your recent contract purchase was handled with the same professionalism, with Callum keeping you fully informed throughout the delivery delay. That level of care and consistency truly makes a difference.
Your kind words about Callum being an asset to Peugeot are greatly appreciated — feedback like this means a lot.
Kind regards,
Dean
Upgrading my car
Friendly approachable not pushy gives you good deals.
12. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Harlow
Hi Laura
Thank you for your great feedback. We're really pleased to hear you found the team friendly, approachable, and never pushy — and that you felt you were offered good deals. Your comments are truly appreciated.
Kind regards
Dawn
Highly recommend Sofia at Harlow Vertu
Sofia was great from start to finish, she made the whole process seamless and communicationwas clear. Part exchanged my previous car for a Peugeot 2008. Thank you again for your help.
29. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Harlow
Good afternoon. Thank you, Angela, for the wonderful 5‑star review. We’re delighted to hear that Sofia looked after you so well from start to finish, making the whole process seamless with clear communication throughout.
It’s great to know your part‑exchange and purchase of the Peugeot 2008 went smoothly. We really appreciate your kind words and hope you enjoy your new car. Kind regards, Kerry
Excellent Customer Service and Buying Experience
I have just purchased my 1st Peugeot at Harlow Branch. Thank you Callum for your determination and support which made it possible.
With your professional,knowledgeable and very personable approach you made doing business with Vertu an extremely pleasant and positive experience . You are a great asset to Vertu. Thank you also to the management team who helped . Excellent Customer Service
I now look forward to enjoying the car.
23. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Harlow
Thank you so much for your kind words! We are so happy to hear that Callum was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Thanks to Harlow Peugeot team
Thanks to David and Ikram at Harlow Peugeot for making my Mini purchase this week so smooth and quick. They were incredibly helpful throughout the whole process!
23. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Harlow
Thank you so much for your kind words! We are so happy to hear that David & Ikram were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Excellent customer service
I had my car serviced, diagnostics and repair done. From the moment I left my car to the time I collected it, I was kept well informed by Richard. Everything which needed repair was well explained to me and I felt comfortable. I will definitely use them again for car servicing and other issues. Richard is the best from customer service team. Thanks
16. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Harlow
Thank you so much for your kind words! We are so happy to hear that Richard was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Vertu Peugeot in Harlow…
I chose to use Vertu Peugeot in Harlow rather than just use an online Leasing company. I was rewarded with excellent service and knwledge in a very friendly atmosphere which made the whole experience a pleasure.
14. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Harlow
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
I’m writing this review to show how excellant the service has been at the Peugeot dealership in Harlow
I’m writing this review to show how appreciate of everything that Lauren Jarvis and the sales team have done for me. My car broke down and I needed to look for a new car. I went to the Peugeot dealership in Harlow as I have bought several cars from them over the years and always happy with the service but this occasion I can honestly say Lauren was exceptional. I had a lot of stress with dealing with the old car and she supported me throughout with the old car and then the new car. It was extremely stressful for me but the support I was given was exceptional I have never received such a helpful, kind and compassionate staff. Lauren in my opinion saved me and kept me updated all the time I would have been lost without her. I would recommend this Peugeot dealership to anyone that is looking to buy a car they are the best. Again Lauren I would really like to say thank you for everything that you have done for me for the past nearly 3 weeks I will never forget the support you have given me
11. december 2025
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Besvarelse fra Vertu Motors - Peugeot Harlow
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Amazing service
Amazing service, staff were so helpful and polite from start to finish. I would definitely recommend and I’m very pleased with my new car.
11. december 2025
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Harlow
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Mutiple breakdowns.
Car broke down twice in first 3 months. Both times car was completely immobilized and had to be recovered.
First time starter+motor and battery were replaced.
Second time whilst in stop-start traffic the engine switched off and wouldn't start again. Earliest the garage can look at it is 4 weeks time, so without a car for 4 weeks (at least).
10. december 2025
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Harlow
Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1TC1012 Kind regards, Liza.
Company does not honour agreements properly
Got 3 stars as the car I have with them is good but would not recommend any motability customers to avoid recently motability made an over payment which vertu were supposed to pass on to me but it is now two months since transaction and I am still waiting for my money seeking legal advise still waiting to hear will probably have to go to small claims to resolve .problem was totally resolved thankyou
26. november 2025
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Harlow
Thank you for taking your time to leave this review, One of our management team will be in touch with you shortly to discuss your concerns further. Kind regards, Richard Geary, General Manager
Top Tier Customer Service from Vertu Motors Harlow
I’ve now bought two cars from Vertu Motors - Harlow and have also referred family members who’ve purchased from them as well — that alone says a lot about the level of service they provide.
Lauren J and Michael G in sales were fantastic. They were patient, explained everything clearly, and never once made me feel pressured. I really appreciated being given the space and time to make my own decision.
A special shout-out to the manager, Michael S, who genuinely went above and beyond to find the best deal for me. It’s rare to see that level of commitment to customer experience — he really set the gold standard.
From start to finish, the whole process was smooth, transparent and professional. Vertu Motors Harlow is now my go-to, and I wouldn’t hesitate to recommend them to anyone looking for a quality car-buying experience.
15. november 2025
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Harlow
Good morning Denise. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Lauren, Michael and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean
Quick, professional and friendly.
I entered the showroom just to check out the new Peugeot cars as I like the way they look, ended up pert exchanging my car for a Peugeot, the process was fast, professional and friendly. I was aided by the lovely Jin Cyriac who made sure everything went smoothly and quickly.
11. november 2025
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Peugeot Harlow
Good morning Bard. Thank you so much for your kind words! We are so happy to hear that Jin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
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