Having purchased cars for the past 50 years, I can honestly say that my experience with vertu was the best I have ever had. From start to finish there was no pressure put on me and the salesman was e... Se mere
Virksomheden har svaret
Lokation
Skift lokation1 Discovery Way, Whittington Way, S41 9EG Chesterfield, North East Derbyshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
OMG I absolutely love my new car - Thank you Vertu Nissan Chesterfield - especially to Russell the Motability Specialist. He made the process so easy, went above and beyond to help me. Russe... Se mere
Virksomheden har svaret
Sam made us feel very welcoming and was very helpful in answering all of our questions. Nothing was too much trouble even when we collected our new vehicle.
Virksomheden har svaret
Very helpful sales team with both Russell and Andy making every detail work smoothly from ordering to departure in new Micra. The bonus being a great deal. Thankyou very much Regards David
Virksomheden har svaret
Virksomhedsoplysninger
Om Vertu Motors - Nissan Chesterfield
Skrevet af virksomheden
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktoplysninger
1 Discovery Way, Whittington Way, S41 9EG, Chesterfield, North East Derbyshire, Storbritannien
- 0344 659 2656
4,8
Fremragende
85 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Thank you Dave
Excellent service and very helpful member of staff ensured my new car was purchased from Vertu Motors, my salesman had a great sense of humour and was very patient and understanding
25. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Nissan Chesterfield
Hi Pennie,
Thank you for your lovely feedback.
We’re delighted to hear you received excellent service and that Dave looked after you so well throughout your purchase. It’s great to know his patience and sense of humour made the experience even better for you.
We really appreciate you taking the time to share your experience.
Kind regards,
Danielle
Sam Nuttall was so easy to deal with…
Sam Nuttall was so easy to deal with and came across as knowledgeable and friendly.
15. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Nissan Chesterfield
Good afternoon Jennifer,
Thank you for your review. It’s great to hear that Sam was so easy to deal with and that his knowledgeable and friendly approach made such a positive impression.
We really appreciate your kind feedback.
Kind regards,
Dean
Everything about buying the car to…New car purchase
Everything about buying the car to picking it up all went very smoothly, thank you all at vertu at chesterfield, and special thank you to abby.
9. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Nissan Chesterfield
Good morning Malcolm,
Thank you for your review. It’s great to hear that everything went smoothly from purchase through to collection, and that Abby provided such helpful support along the way.
We really appreciate your kind feedback.
Kind regards,
Dean
Kayleigh made the purchase of our car…
Kayleigh made the purchase of our car enjoyable.
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Nissan Chesterfield
Thank you for your kind feedback. We’re delighted to hear that Kayleigh made your car purchase such an enjoyable experience.
I’ll be sure to pass on your kind words.
Kind regards,
Matthew
Don't go on 1st impressions
After an initial 2 star review due to being kept waiting..I received a call of apology from Alex the manager the day after..he explained what went off..and whilst he acknowledged this did sound like an excuse he reassured me it wasnt and then explained what he has done in order for my initial expericne to not happen again..there was no pressure no mention of a sale or the car just apologies..after reconsideration I made appointment later in the day to view the car..once I arrived I was met at the door by Abbie..from this point everything flowed as it should have..I was impressed by the car being brought inside for a view as it was raining..impressed with the interaction on the test..just overall impressed by the service...I bought the car..when I went to collect again the service was amazing ..the car ..the collection the staff..the service A1..only downside to this was no longer dealing with Bradley at Vertu Darlington..that guy was a charm 👌
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Nissan Chesterfield
Good afternoon Christine,
Thank you for taking the time to update your review. We’re really pleased that, following your initial experience, Alex was able to speak with you promptly and address your concerns in such a genuine and reassuring way.
It’s great to hear that when you returned, Abbie and the team delivered the level of service you expected, from bringing the car inside on a rainy day to the overall experience through to collection. Turning an experience around like this is so important, and we’re delighted it led to such a positive outcome for you.
Your feedback is truly appreciated.
Kind regards,
Dean
It was a nice expiring from the first…
It was a nice experience from the first visit to the show room to actually driving the new Nissan away.
Staff were very polite, welcoming and very professional.
Special thank you to Russell who listened to our needs and then talked through with us our options.
He then kept in communication of when the car would be ready.
On the day of collection he was very polite, friendly and professional
He even made builders tea ha.
Once he showed us to the car He then took time to explain all the controls and set up blue tooth for me.
Very good service and I would like to thank Russell and all involved in our process.
I would highly recommend
8. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Nissan Chesterfield
Good morning Alwyn,
Thank you for your wonderful review. It’s great to hear that your experience was positive from your first visit right through to driving away your new Nissan. Russell will be delighted to know he took the time to listen, keep you updated, and ensure everything was clearly explained on collection.
We really appreciate your recommendation and your kind words about the team.
Kind regards,
Dean
Very professional
Very professional. Sam was really helpful. Very happy customer. Would recommend. Good customer service.
29. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Nissan Chesterfield
Good morning Maria,
Thank you for your lovely feedback. It’s great to hear Sam was so helpful and that you felt well looked after throughout your experience. I’m really pleased you’re so happy with the service you received.
Kind regards,
Dean
Great experience the sales man David…
Great experience the sales man David was especially helpful explaining everything on the car.
Would highly recommend
29. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Nissan Chesterfield
Good afternoon,
Thank you for your review. It’s great to hear you had such a positive experience and that David was especially helpful in explaining everything clearly. We really appreciate your recommendation.
Kind regards,
Dean
From my first enquiry
From my first enquiry, the company has remained very professional.
I was contacted by one of the sales team, Russell, who explained the buying experience thoroughly, He was very knowledgeable about my Peugeot, although this, not being the speciality vehicle that he usually deals with, has this was Nissan Chesterfield.
His help throughout my purchase was invaluable, I didn't feel rushed into my purchase and was given time to think about my purchase.
I would definitely purchase from this company again, and advise my family and friends to do the same. 5 Stars from me. And thank you for your service.
22. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Nissan Chesterfield
Hi Glyn,
Thank you so much for taking the time to leave such a detailed review. We’re delighted to hear that your experience with us at Nissan Chesterfield was professional from start to finish.
It’s great to know Russell looked after you so well, providing thorough explanations and sharing his knowledge to support you throughout your purchase. We’re especially pleased you felt comfortable and given the time to make the right decision — that’s exactly the experience we aim to deliver.
Your recommendation truly means a lot to us, and we’ll be sure to pass your kind words on to Russell and the team.
Enjoy your new car, and we look forward to welcoming you again in the future!
Kind regards,
Kerry
Great Customer Service
Vertu at Chesterfield I found to be
professional, friendly, informative and consistent caring customer service.
26. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Nissan Chesterfield
Hi Julie,
Thank you for your wonderful feedback. We’re so pleased to hear that you found the team at Nissan Chesterfield professional, friendly, and consistently caring throughout your experience.
It’s great to know the level of service really stood out to you.
Thank you, Danielle
Excellent service from start to finish
Excellent service from start to finish. Up to date information given at all stages and made to feel that nothing was too much trouble for the staff. Our contact David was available to deal with us and had the knowledge about our new car to answer all our questions.
21. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Nissan Chesterfield
Thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
From my first enquiry which was before…
From my first enquiry which was before the car was known to be coming I was kept informed of progress and eventually advised of when the car would be available, I was then kept informed if progress of the car that I decided to buy.
30. september 2025
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Nissan Chesterfield
Hi John
Thank you for your lovely feedback. We're delighted to hear that you were kept well informed right from your initial enquiry through to the point of purchase. Keeping our customers updated throughout the process is really important to us, so it's great to know this made a positive difference to your experience.
Your comments are truly appreciated.
Kind regards
Dawn
Excellent experience from start to…
Excellent experience from start to finish!
Very thorough through all paperwork and handover! Staff and service was super!
18. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Nissan Chesterfield
Hi there,
Thank you for your fantastic feedback. We're delighted to hear that your experience was excellent from start to finish.
It’s great to know that everything was handled thoroughly, especially during the paperwork and handover, and that the team provided such superb service throughout. That attention to detail really makes a difference, and we’re pleased it stood out to you.
Your kind words are truly appreciated.
Kind regards
Dawn
The fantastic dealership team at Vertu Nissan Chesterfield
The dealership team at Vertu Nissan Chesterfield went above and beyond to make the purchase experience run as smoothly as possible. Even though there were more than one individual involved in supporting the purchase of the vehicle, one individual deserves credit for being the most help. That was Russell Collis. I can not thank him enough with his dedication and patience in communicating the process making sure the sale was completed as smoothly as possibly. Absolutely superb. Thank you.
15. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Nissan Chesterfield
Hi Marcus,
Thank you so much for taking the time to leave such a fantastic 5‑star review. We’re absolutely delighted to hear about your experience with the team at Vertu Nissan Chesterfield.
It’s wonderful to know that the whole team worked hard to ensure your purchase was as smooth as possible, and we’re especially pleased to see your recognition of Russell. His dedication, patience, and clear communication throughout the process clearly made a real difference, and he’ll be thrilled to read your kind words.
Providing a seamless and supportive experience is exactly what we strive for, so your feedback truly means a great deal to everyone involved.
Thank you again for choosing Vertu Motors, and we hope you enjoy every mile in your new vehicle.
Kind regards,
Liza.
A Big Thank You
I would like to say thank you to The Sales Team Andrew Court and Russell Collis first of all Andrew for helping me find the car that I wanted and following up on always getting back to me with updates, just as he had promised and Russell for seeing it through to the end , helping with the paperwork and finally presenting me with a lovely car to drive away. Thank you both for being sincere and making buying a new car a smooth and pain free task.
Best wishes Both from a very satisfied customer. TLM
24. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Nissan Chesterfield
Good morning Tracey,
Thank you for taking the time to share such a lovely review. I’m really pleased to hear that Andrew was able to help you find exactly the car you wanted and kept you updated throughout, and that Russell made the final steps and paperwork straightforward before handing over your new car. It’s great to know the whole experience felt smooth and stress free for you.
Wishing you many happy miles ahead in your new car, and thank you again for choosing us.
Kind regards,
Dean
Abbie
Abbie. Was excellent she couldn't have been more helpful..
She knows her job and sees it through to the end.
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Nissan Chesterfield
Thank you for your kind feedback. We’re delighted to hear that Abbie provided such excellent support throughout your experience and saw everything through to the end. It’s great to know her knowledge and commitment made such a positive impression, and your comments will be happily shared with her.
Kind regards,
Matthew
Very helpful staff
Very helpful staff, namely Abbie and manager Andy.
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Nissan Chesterfield
Hi Mark
Thank you for your lovely feedback. We're really pleased to hear that Abbie and manager Andy were both so helpful during your visit. Your comments are truly appreciated and will be shared with the team.
Kind regards
Dawn
Our sales person David was brilliant he…
Our sales person David was brilliant he explained everything in detail and went that extra mile to make sure we were happy with our new car
10. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Nissan Chesterfield
Thank you for sharing such a lovely review — it’s fantastic to hear that David took the time to explain everything clearly and went the extra mile to make sure you were completely happy with your new car. Knowing you felt well looked after really means a lot.
Many thanks,
Chloe
Great service by Russel and Andy
Great service by Russel and Andy who were friendly, knowledgeable, supportive and responsive throughout.
10. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Nissan Chesterfield
Hi Andy
Thank you for your lovely feedback. We're really pleased to hear that Russel and Andy provided great service throughout your experience. It’s wonderful to know they were friendly, knowledgeable, supportive, and responsive every step of the way. Your comments are truly appreciated.
Kind regards
Dawn
Excellent from start to finish in purchasing my new car
Excellent from start to finish when choosing my new car at the Chesterfield Showroom. In particular Sam Nuttall and Andrew Court were both very attentive, helpful and courteous.
16. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Nissan Chesterfield
Good morning
Thank you for sharing your experience. I’m really pleased to hear everything went so smoothly while choosing your new car at the Chesterfield showroom. It’s great that both Sam Nuttall and Andrew Court were attentive, helpful, and courteous throughout — that’s exactly the level of service we aim for.
Kind regards,
Dean
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.