Both Charlotte and Jermaine did everything they could to make buying our new Mini easy and actually enjoyable. We have been kept up to date on progress of the manufacture and delivery date and follow... Se mere
Virksomheden har svaret
Lokation
Skift lokationMatford Park Road, MINI, Marsh Barton Trading Estate, EX2 8FD Exeter, Devon, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This is the second time I’ve bought a new car from Vertu Mini Exeter. Seamless handover and smooth processing by the sales team. The showroom is a friendly, comfortable environment, which makes a big... Se mere
Virksomheden har svaret
It was one of the best experiences I’ve had when it comes to buying a car. Kudos to Ben Pascall for making it enjoyable too. He took us through the whole process, answering our questions and explain... Se mere
Virksomheden har svaret
We were very happy with the whole experience from the initial phone call until the collection. Charlie (Charlotte) from Exeter Vertu Mini was always on hand to answer our questions but also to mak... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vertu Motors - MINI Exeter
Skrevet af virksomheden
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktoplysninger
Matford Park Road, MINI, Marsh Barton Trading Estate, EX2 8FD, Exeter, Devon, Storbritannien
- 0330 012 2319
4,6
Fremragende
26 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Above and Beyond!
What a change to discover a dealer to whom customer care and assistance are the main priority. To be fair the introduction came from CarWow, so thumbs up to them too. Vertu agreed to all the pricing that CarWow had suggested and then went the extra mile with added features (PodPoint Home charger for one) and beat the trade in value for my current Mini by £2000!
Charlotte, my sales executive was amazing!
Nothing was too much trouble including picking my new car up from Cornwall, leaving me a courtesy car and returning the next day with my car!! I think I had inadvertently turned the lane departure feature up to max steering wheel vibration,and it was vibrating the whole time even when I was within lane!
13. december 2024
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MINI Exeter
Good afternoon. Thank you so much for your kind words! We are so happy to hear that Charlotte was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
Vertu Mini Exeter great service
We were very happy with the whole experience from the initial phone call until the collection.
Charlie (Charlotte) from Exeter Vertu Mini was always on hand to answer our questions but also to make the experience a positive one all the way.
It was also nice the sales manager made sure we were happy with the service before we left with our lovely new Mini…..
Thanks for all your help
7. november 2024
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MINI Exeter
Thank you so much for your kind words! We are so happy to hear that Charlie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
Excellent purchasing/selling experience at Vertu Exeter
From the initial visit to the showroom to collecting the vehicle the customer service was exceptional. I wasn’t rushed, had time to consider my options & no pressure to purchase at all. I was kept up to date on the progress of the build of the vehicle & on collection day there again not rushed. Everything explained. A very smooth experience. Charlotte Barlow was the sales person & a pleasure to deal with.
31. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MINI Exeter
Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Charlotte and the team. We hope to see you again soon. Happy motoring, Chloe
Rowan Is The Man
Thanks to Rowan for looking after me , had a few hiccups with delivery of my new Countryman JCW but all sorted .
Very happy overall with the service with just 2 niggles .
1.. Call centre is based in Newcastle and I found them a bit difficult at times to deal with as they were not on the ground so to speak .
2. Paid £46k for a new car but it doesn't come waxed and polished , I found this a bit odd as if it was 2nd hand it would have been .
I have informed the team of this and so maybe it will change in the future .
Overall I would say that Mini Exeter are a very nice helpful team and they certainly make you feel welcome .
19. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MINI Exeter
Thank you so much for your kind words! We are so happy to hear that Rowan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
New Car Purchase Mini Cooper S
Purchased a new Mini Copper S from Vertu Mini Exeter, great car and great service from Charlotte and the rest of the new car sales team. She kept me in the loop with any delays and made sure that the handover of the vehicle went as smoothly as possible. Overall a good experience and hopefully that will continue.
28. september 2024
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MINI Exeter
Hi Charlotte, Thank you so much for your kind words! We are so happy to hear that Charlotte was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.