Excellent service from point of enquiry through to delivery. Andrew Simpson and his team were very professional and kept me abreast of the process all along the way. Stephen Band gave a very comprehen... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
From our first visit to the showroom till we picked up our new MG HS Trophy we were met with friendly, very helpful and professional staff. Every question was answered fully and patiently. We are very... Se mere
Virksomheden har svaret
I called Vertu Motors (MG) to enquire about a specific model and colour. I spoke with Ulianna and was pleasantly surprised by her friendly manner and extremely helpful attitude. No sales push and ver... Se mere
Virksomheden har svaret
Salesperson was extremely knowledgeable about the features of the vehicle. We were made very welcome every time we visited the dealership. We were kept up to date of the status of our car during deliv... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide. Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers. We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands. It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey.
Kontaktoplysninger
Lonehead Drive, EH28 8TG, Edinburgh, Scotland, Storbritannien
- 0330 012 2187
4,6
Fremragende
37 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service
Excellent service from point of enquiry through to delivery. Andrew Simpson and his team were very professional and kept me abreast of the process all along the way. Stephen Band gave a very comprehensive and informative handover. I wouldn't hesitate to use them again. I highly recommend Vertu MG Newbridge Edinburgh.
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Edinburgh West
Hi Elledee22,
Thank you for your recommendation. We're delighted to hear Andrew Simpson, Stephen Band and the team at MG Edinburgh West provided a professional and informative experience from enquiry through to delivery.
We appreciate your kind feedback and look forward to welcoming you again in the future.
Kind regards,
MG Edinburgh West Team
From our first visit to the showroom…
From our first visit to the showroom till we picked up our new MG HS Trophy we were met with friendly, very helpful and professional staff. Every question was answered fully and patiently. We are very pleased to have enjoyed such good service and would recommend it to others. Thank you Daniel Burton.
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Edinburgh West
Hi,
Thank you for your fantastic 5-star review!
We’re delighted to hear you had such a positive experience with the team at Vertu MG Edinburgh West from your first showroom visit right through to collecting your new MG HS Trophy. It’s wonderful to know the team provided friendly, professional and helpful service throughout, taking the time to answer all of your questions fully and patiently.
We really appreciate your recommendation and are thrilled that you’re so pleased with both your new MG and the service you received.
Kind regards,
Kerry
Salesperson was extremely knowledgeable…
Salesperson was extremely knowledgeable about the features of the vehicle. We were made very welcome every time we visited the dealership. We were kept up to date of the status of our car during delivery.
1. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Edinburgh West
Good afternoon Mr White,
Thank you for your fantastic feedback, it’s great to hear you were made to feel so welcome throughout your visits to MG. We’re pleased the team kept you informed during the delivery process and that their knowledge of the MG range helped make your experience so positive. We hope you enjoy your new MG for many miles to come.
Kind regards,
Dean
I called Vertu Motors (MG) to enquire…
I called Vertu Motors (MG) to enquire about a specific model and colour. I spoke with Ulianna and was pleasantly surprised by her friendly manner and extremely helpful attitude. No sales push and very knowledgeable about the model of car. I arranged a test drive for the following day and was greeted by Ulianna and talked through various options. It was also noticeable that Paul, the Sales Manager introduced himself and was also most helpful.
After experiencing some rather unhelpful service elsewhere it was a refreshing change to be treated like a human being. Ordered the exact car I was looking for and am now waiting for delivery. Great experience from beginning to end.
1. juli 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Edinburgh West
Thank you for taking the time to leave a review for Vertu MG Edinburgh West. We are happy to hear you were happy with the level of service you received from our MG Sales Team. We will pass your comments over to our Dealership so that the team receive the recognition that they deserve. We hope to see you again here at MG in the future. Kind regards, Selina
Dom was very helpful with us
Dom was very helpful with us. Great service received.
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Edinburgh West
Thank you for your kind feedback. We’re delighted to hear that Dom was so helpful and that you received great service.
Kind regards,
Matthew
Great service and knowledge
Great service and knowledge. Always being kept up to date and a really smooth process.
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Edinburgh West
Thank you for your great feedback. We’re delighted to hear that you found the process smooth, well-informed and supported throughout.
It’s fantastic to know you were kept up to date every step of the way.
Kind regards,
Matthew
Very helpful and professional.
28. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Edinburgh West
Good afternoon Colin. Thank you so much for your kind words about your experience with MG Edinburgh West, it is great to hear that you found our MG staff helpful and professional. We hope to see you with us at MG in the future. Kind regards, Kerry
Besvarelse fra Vertu Motors - MG Edinburgh West
Good afternoon Mr Cairney,
Thank you for your review. It’s great to hear you received good customer service during your visit to MG Edinburgh West. Providing a straightforward and positive experience is really important to us at MG, and we’re pleased this came across. Your feedback will be appreciated by the team at MG.
Kind regards,
Dean
Excellent customer service all round…
Excellent customer service all round from Liam. Friendly, informative and no pushy sales technique, which is always refreshing.
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Edinburgh West
Good morning Jonathan,
Thank you for your review. It’s great to hear that Liam provided such friendly and informative service, and that the experience felt relaxed with no pressure — exactly what we aim for at MG. Delivering a straightforward and enjoyable customer journey is really important to the team at MG, and your feedback reflects that well. We’re pleased you had such a positive experience with MG.
Kind regards,
Dean
Customer aftercare
After speaking to the manager Darren, he booked me in for a new battery. The original battery had faults on 3 seperate occasions with being flat after a week of not using the car.
Thankfully the battery was changed today and hopefully resolves the issue. Staff have been helpful through the process.
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Edinburgh West
Hi Susan, Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Keith
Outstanding customer support from…
Outstanding customer support from Darren and Emmy who went above and beyond in ensuring a warranty issue was rectified as quickly as possible on our MG HS. Vertu MG Edinburgh provided an exceptional level of customer support from first contact through to completion of the repair. I can't recommened them highly enough. Thank you to all involved.
8. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Edinburgh West
Hi Allan,
Thank you so much for taking the time to leave such a fantastic 5‑star review. We’re absolutely delighted to hear about your experience with Vertu MG Edinburgh West.
It’s wonderful to know that Darren and Emmy went above and beyond to ensure the warranty issue with your MG HS was resolved as quickly as possible. Providing exceptional customer support from first contact through to completion is exactly what we strive for, so your feedback really means a great deal to the whole team.
Thank you again for your high recommendation and for choosing Vertu Motors. We truly appreciate your kind words and trust, and we’re always here should you need any further assistance in the future.
Kind regards,
Liza.
Great experience
I would like to thank you all the staff for a wonderful experience! Thanks to Liam who was the first person responded to my inquiry I made online. He was brilliant and responded promptly. Then special thanks to Paul who looked after me through the whole process. There was no pressure for sale. Paul was very helpful and knowledgeable, explain everything clearly. Thank you so much for all your help!
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Edinburgh West
Hi Aleksandra,
Thank you so much for taking the time to leave such a wonderful 5‑star review. We’re absolutely delighted to hear that you had such a positive experience at Vertu MG Edinburgh West.
It’s great to know that Liam responded promptly to your online enquiry and made a strong first impression. Your special thanks to Paul are also very much appreciated — we’re pleased to hear that he supported you throughout the entire process with clear explanations, helpful guidance and absolutely no pressure. That calm, knowledgeable approach is exactly what we strive for.
Thank you again for your kind words and for choosing Vertu Motors. The team will be thrilled to read your feedback, and we wish you all the very best with your new MG.
Kind regards,
Liza.
Test Drive MG IM6
Wanted to test drive an MG IM6 and the staff were very accommodating and helpful. The car was a pleasure to drive and Dom was very knowledgeable about the "bells and whistles" on the car and answered all my questions.
2. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Edinburgh West
Hi Neil
Thank you for your lovely feedback. We're really pleased to hear that the team were so accommodating and helpful when you came in to test drive the MG IM6. It’s great to know you enjoyed the drive and that Dom’s knowledge of the car’s features helped answer all your questions and made the experience even better.
Your comments are truly appreciated.
Kind regards
Dawn
Besvarelse fra Vertu Motors - MG Edinburgh West
Hi there,
Thank you for the great review of your visit to MG Edinburgh West. Really glad to hear you found the service efficient at MG and the team so friendly and easy to deal with. Thanks again for the kind words and we hope to see you at MG again in the future!
Kind regards,
Kerry
Sales rep Stephen was exteremly helpful
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Edinburgh West
Hi there,
Thank you for taking the time to leave MG Edinburgh West this great review. Great to hear Stephen at MG was extremely helpful — he’ll really appreciate the feedback and we hope to see you again at MG in the future!
Kind regards,
Kerry
From the start to driving away we found…
From the start to driving away we found our experience excellent. We had Stephen Band guide us through our sale. He was very polite, very knowledgeable and gave us great guidance in getting the most out of our new MG. We would highly recommend MG to friends and family.
23. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Edinburgh West
Thank you for sharing your experience with us. It’s wonderful to hear that from start to finish everything was excellent and that Stephen Band provided such great support throughout your purchase. His politeness, knowledge, and guidance clearly made a positive difference, and he’ll be delighted to know how much you appreciated his help in getting the most out of your new MG.
We’re also thrilled that you would highly recommend MG to your friends and family—recommendations like yours mean a great deal.
Thank you again for your kind words, and we hope you enjoy every moment with your new car.
Kind regards,
Keith
Love my new car.
Stephen was so helpful and cheerful. Took his time to explain how everything worked. Have been a manual driver for over 40 years and was a bit nervous of change but he helped me through all the apps. Must mention his Manager who was also helpful and cheerful.
19. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Edinburgh West
Hi Sandra,
Thank you so much for leaving such a lovely 5‑star review. We’re delighted to hear that Stephen made your experience at Vertu MG Edinburgh West so positive.
It’s wonderful to know he took the time to guide you through everything, especially as you were transitioning from driving a manual car after more than 40 years. His patience and cheerful approach clearly made a real difference, and we’ll be sure to share your kind words with him.
We’re also pleased to hear that his Manager was equally helpful and upbeat — feedback like yours means a great deal to the whole team.
If you need any further support as you get used to your new car, we’re always here to help. Enjoy the drive!
Kind regards,
Liza.
Stephen was brilliant
Stephen was brilliant. Super helpful. Knew his stuff. Would highly recommend.
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Edinburgh West
Hi Peter,
Thank you for leaving us a fantastic 5‑star review. We’re delighted to hear that Stephen was brilliant throughout your experience. His helpfulness and knowledge are qualities we value greatly, and he’ll be thrilled to know his support made such a positive impact.
We really appreciate your recommendation and hope to welcome you again in the future.
Kind regards,
Liza
Vertu MGmake it actual pleasure to buy…
Vertu MGmake it actual pleasure to buy a car both salesman Liam and manager Paul so helpful
21. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Edinburgh West
Thank you for your great feedback. We’re delighted to hear that Vertu MG made buying your car such a pleasure. It’s wonderful to know both Liam and Paul were so helpful throughout your experience.
Kind regards, Keith
Professional and courteous service
Secon purchase from this dealership. Felt valued and not pressured. Liam was extremely helpful and explained all aspects of process which enabled me to make decision to go ahead
20. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Edinburgh West
Good afternoon Frances,
Thank you for your lovely review. I’m really pleased to hear this is your second purchase from the dealership and that you once again felt valued without any pressure — that’s exactly the experience we want for all our MG customers.
It’s great to know that Liam was extremely helpful, taking the time to explain every aspect of the process clearly and supporting you in making the right decision. Feedback like yours really highlights the level of care our MG team aims to deliver.
We’re delighted that you chose MG again, and we truly appreciate your loyalty.
Kind regards,
Dean
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.