Lovely and helpful staff. Not pushy or anything. Ended up speaking with an MG salesperson, not vauxhall, but never tried to steer me onto one of "their" vehicles instead. I have never bought a brand... Se mere
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Lokation
Skift lokation464 Chesterfield Road, S40 3BD Chesterfield, North East Derbyshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
A big thanks to all the team they go above and beyond to put customers first 10/10 I will not got to any other dealer what a pleasure to find great sales people nice one Ryan
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Really first rate experience of buying our new MG car. Rhys was not only very knowledgeable about the car but he provided a great level of customer care - the whole experience from having a look roun... Se mere
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What an incredible service from the Team at Vertu Chesterfield in particular Alan who looked after us from start to finish. Took us through everything we needed to know and let us take our time to mak... Se mere
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Virksomhedsoplysninger
Om Vertu Motors - MG Chesterfield
Skrevet af virksomheden
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktoplysninger
464 Chesterfield Road, S40 3BD, Chesterfield, North East Derbyshire, Storbritannien
- 0344 659 1731
4,6
Fremragende
41 anmeldelser
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Lovely and helpful staff
Lovely and helpful staff. Not pushy or anything. Ended up speaking with an MG salesperson, not vauxhall, but never tried to steer me onto one of "their" vehicles instead.
I have never bought a brand new car, so no experience, but I put 4 stars only because it seemed like a slow process, 2 weeks. If that's a good timeframe, then count it as 5stars. I'm used to 2nd had ones, in and out in a few hours, so may just be me.
22. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Chesterfield
Thank you for taking the time to leave a review for Vertu MG Chesterfield. We are happy to hear you were happy with the level of service you received from our MG Team. We hope to see you again here at MG in the future. Kind regards, Dawn
Top marks
A big thanks to all the team they go above and beyond to put customers first 10/10 I will not got to any other dealer what a pleasure to find great sales people nice one Ryan
19. maj 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Chesterfield
Hi Paul
Thank you so much for your fantastic feedback. We're delighted to hear that you felt the team went above and beyond to put customers first — that’s exactly the experience we aim to deliver every time.
A special thank you for recognising Ryan — your kind words will mean a great deal to him. It’s wonderful to hear you wouldn’t go anywhere else and that you had such a positive experience with the team.
Your 10/10 rating truly means a lot — thank you again.
Kind regards
Dawn
Liams help and freindly nature
Liams help and freindly nature, explained everything i needed to know
19. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Chesterfield
Hi Robert
Thank you for your lovely feedback. We're really pleased to hear that Liam’s help and friendly nature made such a positive difference, and that he clearly explained everything you needed to know. Your kind words are truly appreciated and will mean a lot to him.
Kind regards
Dawn
Very helpful and friendly staff at mg…
Very helpful and friendly staff at mg Chesterfield. Didn't know a lot about mg which were all explained without any pressure to buy. Ryan was very informative a credit to vertu.
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Chesterfield
Hi there,
Thank you for your lovely feedback. We're really pleased to hear that you found the staff at MG Chesterfield helpful and friendly, especially when you were new to the MG brand. It’s great to know everything was explained clearly and without any pressure to buy.
A special thank you for mentioning Ryan — we're delighted to hear you found him very informative and a real credit to Vertu. Your kind words will mean a lot to him and the team.
Kind regards
Dawn
Your customer service is appauling for…
Your customer service is appauling for the amount of money spent on repairs to my wife's vehicle. Putting the blame on my wife for not explaining grinding sounds from "rust on the discs for being sat" even though Brandon had assured me once the work to the radar had been done it was taken for a test drive to check the issues were rectified. That being said how you would even consider handing a customer back a vehicle with a loud grinding sound stating the vehicle is ok, which is poor customer service with no clear explanation given on receipt of the vehicle after payment was made. So it's ok to take the money off your customers without ensuring high satisfaction of the service paid for??
The rudeness and unprofessional attitude of your staff is a problem. That needs to change and how your staff speak to people seriously needs some thought and training, because basic customer service needs are not being met or listened to. Quite frankly it has disappointed my wife and she is taking her business elsewhere as a result of this poor experience with your staff.
24. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Chesterfield
Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1C2404 Kind regards, Matthew.
Outstanding Experience at MGVertu…
Outstanding Experience at MGVertu Motors chesterfield with Alan Prior
I recently purchased an IM5 from MG Vertu Motors, and I couldn't be happier with how everything went. Alan Prior made the entire process effortless from start to finish.
Alan's product knowledge was exceptional—he answered every question I had about the IM5 thoroughly and honestly, without any pressure tactics. He took the time to walk me through all the features and ensured I was completely comfortable before making my decision.
What really stood out was his communication throughout. He kept me updated at every stage, responded promptly to calls and messages, and went above and beyond to accommodate my schedule for the handover. The car was immaculately prepared on collection day, and Alan personally ran through everything one more time to make sure I knew the vehicle inside out.
If you're in the market for a new car, I'd highly recommend asking for Alan Prior at Vertu Motors. Professional, knowledgeable, and genuinely helpful—exactly what you want when making a significant purchase. Five stars without hesitation
6. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Chesterfield
Thank you for sharing such a detailed and positive review of your experience at MG Vertu Motors Chesterfield.
We’re absolutely delighted to hear how happy you are with your new IM5 and that Alan Prior was able to make the entire journey so smooth and enjoyable. Alan takes great pride in his product knowledge and customer care, so it’s wonderful to know he answered all your questions thoroughly, communicated clearly throughout, and ensured you felt completely confident every step of the way.
Preparing the car to the highest standard and allowing time at handover to go through everything properly is something we truly value, and it’s great to hear this made a lasting impression. Your praise for Alan’s professionalism, honesty, and dedication will mean a great deal to him and the whole team.
Thank you for your fantastic recommendation and five-star endorsement. We wish you many happy miles in your new car and look forward to welcoming you back in the future.
Kind regards,
Keith
Buying a car
The whole buying experience was very relaxed, no pressure. We were able to brows at our leisure. Test drive the car we liked and the admin side was very sleek. Ben our sales chap was very friendly, honest and navigated us through the process vey well.
11. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Chesterfield
Thank you for sharing your positive experience with us. We’re really pleased to hear that you found the whole buying process relaxed and pressure‑free, and that you had the opportunity to browse at your leisure and enjoy a test drive.
It’s great to know that Ben made such a positive impression. He’ll be delighted to hear your feedback — being friendly, honest, and guiding customers smoothly through the process is something he takes great pride in. We’re also glad the administrative side of things felt straightforward and efficient.
Thank you again for choosing us, and we wish you many happy miles ahead.
Kind regards,
Keith
Excellent service from Ryan
Excellent service from Ryan, no pressure selling and got me the right car at the right price. Hopefully going back to him next year as planned. Jason
11. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Chesterfield
Hi Jason,
Thank you for the excellent review. It’s great to hear Ryan at MG Chesterfield delivered such a smooth, no‑pressure experience and helped you find the right car.
Really pleased you’re happy with everything — and even better that you’re already planning to return next year to us at MG. Ryan and the team will look forward to helping you with your next car when the time comes.
Enjoy your car and thanks again for the feedback. We hope to see you at MG again in the future.
Kind regards,
Kerry
Really first rate experience of buying…
Really first rate experience of buying our new MG car. Rhys was not only very knowledgeable about the car but he provided a great level of customer care - the whole experience from having a look round the MG cars to actually buying one was pleasurable. Rhys did the formal handover in such a super way which made the event really special. Well done Rhys you are a great advocate for Vertu Chesterfield.
Hazel and Steve Hudson
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Chesterfield
Good afternoon ,
Thank you for sharing your experience. It’s wonderful to hear how much you and Hazel enjoyed buying your new MG. Rhys clearly made a great impression with his knowledge of the MG range and the level of care he provided throughout your visit. It’s also lovely to know that the handover was handled in such a special way, helping make the moment of collecting your MG truly memorable.
I really appreciate you taking the time to leave this feedback.
Kind regards,
Dean
Great experience purchasing my new IM6
Great experience purchasing my new IM6. Rhys kept me informed throughout. Had a small issue on collection, but that was rectified within a week with no fuss.
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Chesterfield
Good afternoon Andy,
Thank you for your review. I’m really pleased to hear you had a great experience purchasing your new MG IM6, and that Rhys kept you well informed throughout the process. It’s also good to know that the small issue on collection was resolved quickly and without any fuss — exactly the level of support we aim to provide at MG.
Thanks again for choosing MG, and I hope you enjoy every mile in your new car.
Kind regards,
Dean
Well done Vertu MG Chesterfield.
It's been nearly 2 years since I bought my MG4 EV from what was then Bristol Street Vauxhall/MG Chesterfield. I received an invitation from Vertu to attend an event at Chesterfield MG promising time limited discounted prices, so I went. I had wondered if the two sales staff , young salesman Ryan and his franchise manager Ashley that had helped me buy the MG4 EV were still there and must admit I felt so glad when I saw that they were. It felt good actually, I was reassured. Having said that, all the staff I saw here were well presented, polite and helpful, but especially Ryan and Ashley, the dynamic duo.
This time I went for the MG3 hybrid trophy model. Why? The EV range anxiety thing never really went away for me. There were times when I wanted to drive somewhere beyond the range of a fully charged battery, but didn't because of the cost of charging on the road. The MG3 hybrid trophy has over 500 miles range on a single tank of petrol. A clever computer works out the most efficient combination of petrol engine and batteries to give best mileage and no need to plug in. Personally, I feel that some folks are too quick to criticise and I try to give credit where credit is due and Vertu motors Chesterfield and it's staff really do deserve it.
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Chesterfield
Thank you, Ken, for taking the time to leave such a thoughtful and comprehensive 5‑star review. We’re delighted to hear that your experience at MG Chesterfield was once again so positive, and that seeing both Ryan and Ashley still with the team gave you that extra reassurance. They’ll be thrilled to know their continued support made such an impact.
It’s great to hear that the MG3 Hybrid Trophy has provided the perfect solution for your needs. Range anxiety is a common concern, and we’re pleased that the hybrid’s impressive range and intelligent power management give you the confidence and flexibility you were looking for. Your clear and honest reasoning will certainly resonate with many customers considering a similar change.
We also really appreciate your kind words about the team and the dealership as a whole. Your recognition of everyone’s professionalism and helpfulness means a great deal. Credit where it’s due—and we’re grateful you chose to share it.
Thank you again for your continued trust and support.
Kind regards,
Matthew
What an incredible service from the…
What an incredible service from the Team at Vertu Chesterfield in particular Alan who looked after us from start to finish. Took us through everything we needed to know and let us take our time to make a decision on a new car.Also to Sam who secured us a fantastic car.(Vauxhall Frontier)Very pleasant and polite staff. Stress free and enjoyable experience.With a brand new car delivered within a matter of weeks.Highly recommend and will use again in the future.
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Chesterfield
Thank you for taking the time to share such a wonderful review. I’m delighted to hear that you received incredible service from the team at Vertu Chesterfield. It’s fantastic to know that Alan looked after you from start to finish, taking you through everything you needed to know and giving you the time and space to make the right decision.
It’s also great to hear that Sam was able to secure a fantastic Vauxhall Frontera for you. We’re pleased that you found the whole experience stress‑free, enjoyable, and supported by pleasant and polite staff. Having your brand‑new car delivered within just a few weeks is the experience we strive to deliver.
Thank you for the high recommendation — we truly appreciate it, and we look forward to welcoming you again in the future.
Kind regards,
Matthew
How all car sales should go.
Whilst the excellent premises (free coffee, clean toilets and modern building) were the icing on the cake, the main reason for our 5 star rating was the friendly but efficient, clear but concise, way Holly conducted the sale and purchase of our car exchange. At no point did we feel under any pressure, and in the online negotiations we were given all the information we needed in a short period of time. We are very pleased with our new car and think we got good value for our money.
25. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Chesterfield
Thank you for taking the time to leave a review for Vertu MG Chesterfield. We are happy to hear you were happy with the level of service you received from our MG Team. We hope to see you again here at MG in the future. Kind regards, Dawn
Would 100% recommend !
Thank you so much Rhys! I wouldn't buy from anyone else! You really are amazing honestly, so helpful, friendly and informative! Your so patient and literally show me everything about the car, im sure you don't have to go into such detail but its 💯 appreciated! Ill be back for an upgrade, MG Chesterfield is the only place I'd go now! 😘🥰🚘 Thank you to you and Ashley!
18. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Chesterfield
Good morning Joanne,
Thank you for your amazing review. I’m really pleased to hear how helpful and patient Rhys was, and that he made everything clear and enjoyable for you. It’s great to know MG Chesterfield has become your go‑to place, and I’m sure both Rhys and Ashley will appreciate your kind words. Enjoy your MG, and we look forward to welcoming you back for your next MG upgrade.
Kind regards,
Dean
The best, Rhys and Ashley
Honestly the experience has been wonderful! Rhys and Ashley have both made the scary experience of buying a new car seem effortless. I honestly don’t think I would have done it if it weren’t for you both so thank you so so much I really love my new car!! If anyone reading this is thinking of buying a new car go see these two amazing people!
17. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Chesterfield
Good afternoon Daisy,
Thank you so much for such a wonderful review. We’re delighted to hear that Rhys and Ashley made your experience of buying a new car feel effortless — that’s exactly the level of support we aim to deliver at MG Chesterfield.
It’s fantastic to know how much you’re loving your new MG, and I’m sure Rhys and Ashley will be thrilled to hear the difference they made. Buying a car can feel daunting, but they’re always committed to making the process as smooth and reassuring as possible.
If anyone is considering an MG, your recommendation will mean a great deal to the team.
Kind regards,
Dean
Dave the motability expert is so…
Dave the motability expert is so knowledgeable and helpful he makes the process a breeze
16. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Chesterfield
Hi Nicola,
Thank you for leaving this review. We are so pleased to hear that Dave, our Motability expert at MG Chesterfield, was so knowledgeable and helpful. It is great to know he made the MG Motability process feel easy and stress free.
Your feedback means a lot to the MG team, and we are delighted you had such a positive experience.
Kind regards,
Danielle
From day 1 walking into virtu in…
From day 1 walking into virtu in chesterfield and meeting Rhys and Ashley they looked after me from start to Finnish, best experience I've had for getting my brand new MG hs trophy hybrid+. And very quick delivery from London to chesterfield, quite amazing. Never know all the staff to really pull together as a team and so nice , brilliant experience. I've got the car in pearl white white looks absolutely amazing. I've had the first gen mg hs but this mg hs trophy hybrid + is a totally different car like chalk and cheese totally redesign outside and in, the Tec inside is so much better and the sat nav is good, I absolutely love this car for the money you get so much and it's good, I highly recommend going to Virtue at chesterfield and meet them you will definitely be not being disappointed. A big thankyou to all the staff involved.
31. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Chesterfield
Thank you for taking the time to leave a review for Vertu Motors MG Chesterfield. We are happy to hear you were happy with the level of service you received from our MG Sales Team. We hope to see you again here at MG in the future. Kind regards, Keith
James who helped and supported us…
James who helped and supported us through purchasing a new car from start to finish everything was smooth and professional and the manager came and greeted us at the beginning and at the end amazing service
3. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Chesterfield
Thank you for your wonderful review. We’re delighted to hear that James supported you so well throughout the entire process and made everything smooth and professional. It’s also great to know the manager’s warm welcome and farewell added to your experience. We really appreciate your kind words.
Kind regards, Keith
Andy and Russell at Chesterfield …
Andy and Russell at chesterfield were absolutely amazing, they both couldn’t have done more to make the experience go any smoother, They kept in contact through the whole application and answered my many questions. We love our new car!
24. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Chesterfield
Thank you for taking the time to leave a review for Vertu MG Chesterfield. We are happy to hear you were happy with the level of service you received from our MG advisors, Andy & Russell. We hope to see you again here at MG in the future. Kind regards, Dawn
Very happy
Very happy from choosing which car & collecting it has been with courteous & professional advice can’t thank them enough definitely recommend coming here.
12. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - MG Chesterfield
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
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