What a great customer experience when buying our 4th Honda. Gavin went the extra mile in making sure that we were completely satisfied with the car we were interested in and looked after us very... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Extremely pleased and satisfied with all aspects of our buying experience. All the team were attentive and helpful throughout abd especially O'neil who at all times was courteous sensitive to our ne... Se mere
Virksomheden har svaret
I knew exactly the second hand Honda model I wanted and spotted it online from Vertu - a rare find. I was able to arrange delivery (from Nottingham to Glasgow ) and part exchange of my previous car wi... Se mere
Virksomheden har svaret
Honda Nottingham always go above and beyond for me no matter what I ask. Nothing is too much trouble for them no matter who you get. This time it was Tom, Ellenie and Annice. I always like getting my... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vertu Motors - Honda Nottingham
Skrevet af virksomheden
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktoplysninger
Lenton Lane, NG7 2PT, Nottingham, Nottinghamshire, Storbritannien
- 0344 558 1313
4,8
Fremragende
88 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service
I just got my first car yesterday and I must say the service was really good and so helpful, Tom , Ivan and everybody else were so friendly. Thank you all for your help, I love my car
27. januar 2024
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Honda Nottingham
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
Bought a Vauxhall grandland x needed a…
Bought a Vauxhall grandland x needed a repair to the consol was told that they were waiting for the part never got back to me I bought the car on the condition it would be sorted I don’t think they were ever going to be honest about fixing it I would not recommend this dealership don’t trust them .
14. juli 2023
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Honda Nottingham
Good Morning, Alphonso. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Liza.
I had a bad experience
I had a bad experience, I see in the reviews that I'm not the only one, so if you want to avoid problems, avoid this unit, they delayed the delivery of my bike, with that I lost the date of the applications that I was running, I had to make a second of the overnight, paying much more, the whole process lacked transparency, I did not have adequate information, now I went to do the first inspection of the bike and there is only a vacancy for 05/07, that is, I will have to stay more than 1 month without work through their fault, since they did not inform me about this, that is, you are only interesting to them until you make the payment, after which they completely abandon.
1. maj 2023
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Honda Nottingham
Good afternoon Eugenio. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Dean.
Wanted to charge £126 before looking at the repair.
I've always had my Honda Jazz serviced by Vertu Honda Nottingham, so when the passenger side wing mirror failed to open because of defective gears, I phoned them to arrange a repair. I was told that they would charge £126 for a diagnostic check before looking at the wing mirror, because there might be other problems! I took the car to a local garage and saved around £250.
This experience, together with one to look at a new Jazz, where the attitude seemed to be 'take it or leave it' has led to us buying an electric MG4 from Sandicliffe on the other side of the road. Much better experience.
Update - Just had a call from the manager at Vertu Honda Nottingham (day after the reply below, which is good). Very apologetic. My call about the repair had probably gone through to a central exchange who were working from a script.
12. maj 2023
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Honda Nottingham
Good afternoon David. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth. Kind regards, Dean.
Excellent experience
Helpful, professional and friendly team.
Excellent service.
17. januar 2023
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Honda Nottingham
Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Thanks Dawn
Deplorable customer service!
Deplorable customer service!
We brought our car in over 2 months ago with inexplicable corrosion on one of the doors. They looked at it and promised to get back to us, and despite weekly phone calls to them, and promises that they'll get back to us, nothing at all has been done, and they haven't even given us the courtesy of a phone call or email to let us know what is happening.
4. oktober 2022
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Honda Nottingham
Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth if you can send me registration and contact details to digitalcustomerexperience@vertumotors.com. quoting ref TPH6912 - Thank you Dawn
Sales and customer service excellent…
Sales and customer service excellent I'd like to say Obi looked after us extremely well and I will give a score of 10out of 10plus thank you again Obi
12. oktober 2022
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Honda Nottingham
Good evening Anthony, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Obi receives the recognition he deserves and forward this to the management for you. Thank you Chloe
just brought a honda jazz crosstar …
just brought a honda jazz crosstar from honda nottingham
first class service from obi and the team
i would highly reccomend them
thanks julie and robert
2. juli 2022
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Honda Nottingham
Hi Mrs Scarrott. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Kerry
Dette er Trustpilot
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