Just want to say a huge thank you to Tom at Mansfield Vertu Honda! My family have been using this dealership for some time and have always had a fantastic experience here. Tom organised a p... Se mere
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Se, hvad kunderne siger
I bought my car from Honda Mansfield. Lala was very supportive and genuinely tried her best to sort everything I asked for—she was welcoming and lovely throughout the process. However, I expected bi... Se mere
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We were invited by Beth to visit Honda’s Used Car Event. We made the appointment with Beth just having the intention of looking, as we’re were considering an upgrade next April 2026. Beth was open... Se mere
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Just picked up my Nissan Xtrail E Power from Honda Vertu Motors Mansfield. Kevin my sales man gave an excellent service and went above and beyond. The interactions I had with other members of the team... Se mere
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Virksomhedsoplysninger
Om Vertu Motors - Honda Mansfield
Skrevet af virksomheden
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktoplysninger
Sovereign Way, NG18 4LQ, Mansfield, Nottinghamshire, Storbritannien
- 0344 659 9278
4,9
Fremragende
116 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Going through buying process and car…
Going through buying process and car testing can be exciting and as well as having a headaches! A loving sales advisor Rebecca put me at ease and even went and above her duty ensuring that the car I want is free of any issues found with the car. She found one and rectifying was done promptly.
So a big thanks to Rebeeca for her excellent service.
23. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Honda Mansfield
Hi there,
Thank you so much for taking the time to leave this fantastic 5‑star review. We really appreciate you sharing your experience at Vertu Honda Mansfield.
We completely understand that buying a car can be both exciting and stressful, so it’s wonderful to hear that Rebecca was able to put you at ease and support you throughout the process. Her commitment to going above and beyond — especially identifying and promptly resolving an issue with the vehicle — truly reflects the level of care we strive to provide.
Your kind words and special thanks to Rebecca will certainly be passed on; she’ll be delighted to know her efforts made such a positive difference.
Thank you again for choosing Vertu Motors, and we wish you all the best with your new car.
Kind regards,
Liza.
5* service
The staff at this branch went above and beyond to help me find a vehicle that matched the requirements I wanted.
Kevin was excellent and would highly recommend him to anyone.
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Honda Mansfield
Hi Elisha,
Thank you for the 5‑star review. Great to hear the team went above and beyond to find a vehicle that matched exactly what you were looking for. Kevin will be delighted to know his support made such a positive difference — really appreciate the recommendation.
Kind regards,
Kerry
Our salesman Oliver Street was amazing
Our salesman Oliver Street was amazing. He was extremely helpful and very patient, helping us every step of the way especially with computer issues! Picking the car up went very smoothly. All in all it was a very enjoyable experience.
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Honda Mansfield
Hi Philip
Thank you for your wonderful feedback. We're delighted to hear that Oliver Street was amazing and supported you so well throughout your journey. It’s great to know he was extremely helpful and patient, especially when assisting with computer issues — going the extra mile like that really makes a difference.
We’re pleased that collecting your car went smoothly and that the whole experience was enjoyable from start to finish. Your kind words will mean a lot to Oliver and the team.
Kind regards
Dawn
Millie made the process relatively…
Millie made the process relatively straightforward. As someone who is certainly not very tech savvy, I was grateful for her patience and helpfulness.
Her explanations and advice regarding my choice of vehicle were very clear.
22. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Honda Mansfield
Hi Lynn
Thank you for your lovely feedback. We're really pleased to hear that Millie made the whole process straightforward for you. It’s great to know that her patience and helpfulness made a difference, especially when dealing with the technical aspects. We're glad her explanations and advice were clear and helped you feel confident in choosing the right vehicle.
Your comments are truly appreciated.
Kind regards
Dawn
Outstanding. My experience with Vertu Honda…
My experience with Vertu Honda Mansfield has always been excellent during the last nearly 4 years. I have just bought my third used-car from them and they went 'the extra mile' to ensure I was able to collect my vehicle on the arranged day. As always, all the staff I had dealings with were friendly, helpful and professional and their customer service is exemplary. This is what Gold Standard looks like.
24. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Honda Mansfield
Good morning Margaret,
Thank you for your wonderful feedback. It’s great to hear that your experience with us over the last few years has remained so positive, and that we could help make the handover of your third car run smoothly and on schedule. I’m really pleased the team once again provided the friendly, professional service you’ve come to expect.
Wishing you all the best and many enjoyable miles ahead.
Kind regards,
Dean
Thumbs up to Honda Mansfield
Over the last 9 years we have bought 3 Honda vehicles from Honda Mansfield and our latest acquisition has again been a positive experience. We would like to thank Kevin for his patience in helping us with our purchase and keeping us up to date with delivery information. A big thank you to the rest of the team for their input.
20. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Honda Mansfield
Thank you for your continued loyalty over the past nine years — it truly means a great deal to us. We’re delighted to hear that your latest experience was just as positive as the previous ones.
A special thank you for your kind words about Kevin; we’re so pleased his patience and regular updates helped make the process smooth and enjoyable.
Many thanks,
Chloe
First Class Service
Absolutely brilliant service from beginning to end of our buying process. Kevin Wong was first class from when we first contacted him and never hassled us at any point but was always at the other end of the phone whenever we had a question. We always felt welcome and part of the process. Thank you Kevin we can recommend you (and Honda) all the way
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Honda Mansfield
Thank you for your wonderful feedback. We’re delighted to hear that you received brilliant service throughout your buying journey and that Kevin Wong provided such a first‑class, supportive experience without any pressure. It’s great to know you always felt welcome, well supported, and part of the process. Your recommendation of Kevin and Honda is very much appreciated and will be proudly shared.
Kind regards,
Matthew
Tom our sales assistant was really…
Tom our sales assistant was really helpful he listened to what we wanted a catered to our requests.
The whole process was quick and smooth.
8. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Honda Mansfield
Hi Sarah
Thank you for your lovely feedback. We're really pleased to hear that Tom was so helpful, listened carefully to what you wanted, and catered to your requests. It’s great to know the whole process was quick and smooth for you — that’s exactly the experience we aim to provide.
Kind regards
Dawn
Fantastic service
Picked our car up today we had kevin wong was fantastic made sure everything was great from start to finish from picking the right car kept us updated on everything definitely recommended
13. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Honda Mansfield
Hi Suzanne,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you had such a positive experience at Vertu Honda Mansfield.
It’s great to know that Kevin looked after you so well from start to finish — helping you choose the right car and keeping you fully updated throughout the process. He’ll be really pleased to hear your kind feedback.
Thank you for your recommendation and for choosing Vertu Motors. We hope you enjoy every mile in your new car.
Kind regards,
Liza.
The whole experience was excellent from…
The whole experience was excellent from start to Finnish with Honda Mansfield. The sales Guy Oliver was very informative very helpful and it was all very professional. The way buying a car should be! Excellent service..Thank you
7. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Honda Mansfield
Good afternoon Dean,
Thank you for your lovely feedback. I’m really pleased to hear that your experience with Honda Mansfield was excellent from start to finish. It’s great to know Oliver was informative, helpful and professional throughout, making the whole process just as it should be when buying a car.
Kind regards,
Dean
I bought my car from Honda…
I bought my car from Honda Mansfield. Lala was very supportive and genuinely tried her best to sort everything I asked for—she was welcoming and lovely throughout the process.
However, I expected bit higher standard of service from Honda. The car was not properly cleaned at handover. Although Lala asked another staff member twice to clean it a bit more, it still wasn’t up to clean. As a customer, especially when buying a vehicle, I was excited and anticipated receiving it in good condition. Unfortunately, there was still dust, mud, and even chewing gum inside the gearbox leather area, which was disappointing.
Rather than ok.
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Honda Mansfield
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Liza.
Let down by the finishing touches
Happy with price of the car and px given on my car found sale rep lala very helpful.
The only downside was the valet was below par and the standard of any other dealership I have used which is disappointing.
20. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Honda Mansfield
Hi Stephen
Thank you for taking the time to share your feedback. I am pleased to hear you were happy with the price of your car and the part exchange offer, and that Lala was helpful throughout your visit.
I am sorry to hear the valet did not meet the standard you expected.
Thank you again for your review Stephen, and we hope to welcome you back in the future.
Warm regards
Danielle
A pleasant experience.
I was most impressed by the enthusiasm and professionalism of Lala. Nothing was too much trouble in the showroom and on the test drive. She explained everything and the whole experience was very pleasant.
Tony.
28. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Honda Mansfield
Thank you for your feedback, Tony, and we are really pleased to hear that you had such a pleasant experience at Honda Mansfield, especially thanks to Lala’s enthusiasm and professionalism, both in the showroom and on your test drive, where she made sure nothing was too much trouble and explained everything clearly to help make the whole visit enjoyable for you. Thank you, Danielle
The polite and efficient response to our questions.
The polite and efficient response to our questions and answers. Helped us to decide on the future of our motoring.
10. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Honda Mansfield
Good afternoon Peter,
Thank you for taking the time to share your feedback. I’m really pleased to hear the team provided polite, clear and efficient support, helping you feel confident about the next steps in your motoring journey. It’s great to know the guidance you received made such a positive difference.
Kind regards,
Dean
Kevin Wong Honda Mansfield
My wife and I have over the years have had many contacts with business and people.
However, we can honestly say that we have never dealt with anybody more helpful and supportive than Kevin Wong at Honda Mansfield.
Nothing was too much trouble for him.
He was involved with us over several days and at no point did his attitude or help and advice on our purchase waver.
19. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Honda Mansfield
Good afternoon Angela and Len,
Thank you for sharing such a thoughtful review. It’s wonderful to hear how well Kevin looked after you both during your time at Honda Mansfield. Your comments about his support, patience, and willingness to go above and beyond over several days really stand out, and it’s clear he made the whole experience a positive one.
I appreciate you taking the time to share this.
Kind regards,
Dean
Excellent service and communication
At the time of arrival to collect a new car I was advised that it was in final preparation.
Whilst waiting a few final details was gone through and completed.
Whilst on site I was kept informed of progress up to acceptance of the car.
Overall a great experience
20. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Honda Mansfield
Good afternoon John,
Thank you for sharing your experience. It’s great to hear that everything was clearly explained while the final details were completed, and that you were kept updated throughout the process. I’m really pleased the handover went smoothly and that the overall experience felt positive for you.
Kind regards,
Dean
Ton was a very nice sales person would…
Ton was a very nice sales person would buy a car from him any time
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Honda Mansfield
Good afternoon Alan,
Thanks for taking the time to share your feedback. It’s great to hear that you found Ton to be a really pleasant person to deal with, and that you’d happily buy a car from him again. We appreciate you choosing us.
Kind regards,
Dean
My great new Tucson
Just picked up my Hyundai Tucson ultimate today. Everything was straight forward, no bad surprises, and the car is absolutely gorgeous. Thank you Ben for making it a simple straight forward process. Shame I couldn't afford that Ioniq 9! Wow, what a car!!
20. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Honda Mansfield
Thank you for sharing your experience. We’re delighted to hear how smoothly everything went with your Hyundai Tucson Ultimate — it’s a fantastic choice, and we’re thrilled you’re loving it already. Ben will be so pleased to know he made the process simple and straightforward for you. And yes, the Ioniq 9 is certainly a head‑turner! Maybe one for the future.
Kind regards,
Chloe
Oliver was a pleasure to deal with
Oliver was a pleasure to deal with. He answered my questions concerning the car and was very friendly.
20. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Honda Mansfield
Hi Elizabeth,
Thank you for the lovely 5‑star review. It’s great to hear Oliver was such a pleasure to deal with — friendly, helpful and able to answer all your questions about the car. He’ll really appreciate your feedback.
Kind regards,
Kerry
New car
I recently brought a car from Vertu Honda Mansfield, and the process couldn't have been simpler. Millie kept me in loop about everything and explained everything well. I recommend these to anyone. Thanks guys
13. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Honda Mansfield
Hi Jordan,
Thank you for taking the time to leave such a brilliant 5‑star review. We’re delighted to hear that purchasing your car from Vertu Honda Mansfield was such a simple and smooth process.
It’s great to know that Millie kept you well informed throughout and explained everything clearly — we’ll be sure to pass on your kind words to her. Your recommendation means a lot to the whole team.
If you ever need anything in the future, we’re always here to help. Enjoy your new car!
Kind regards,
Liza.
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