Georgina.Thompson@vertumotors Gloucester was very good and easy to talk to she listened to what I wanted and gave exactly what I asked for. Made buying a pleasure not an experience
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great meeting with the sales team at day one, price agreed and order placed - no hassle and simple process. Car arrived on time, paperwork sorted and collected within 3 days of arrival at the deal... Se mere
Virksomheden har svaret
"The whole process started great — Georgina sent me a lovely personal video to say the car was officially on order and I’d get delivery dates before long. Everything moved along nicely, though I’ll... Se mere
Virksomheden har svaret
- even when I just dropped in to ask if I could have another sit in a Duster! Big thanks to Connor, who was a great help and dealt with all my questions, and wasn't pushy when I wanted time to think o... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vertu Motors - Dacia Gloucester
Skrevet af virksomheden
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktoplysninger
3 Ramsdale Road, GL2 5FE, Gloucester, Gloucestershire, Storbritannien
- 0330 108 8538
4,2
God
29 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy and simple
Easy and simple. comfortable easy access waiting place. Do what they say they will and on time.
16. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Dacia Gloucester
Hi there,
Thank you for taking the time to leave this great 5‑star review. We’re really pleased to hear that your experience at Dacia Gloucester was easy and straightforward. It’s wonderful to know you found the waiting area comfortable and accessible, and that the team delivered exactly what they promised, on time.
Your feedback is truly appreciated.
Kind regards,
Liza.
Great customer service
26. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Dacia Gloucester
Hi Ray,
Thank you for leaving us a great 5‑star review. We're really pleased to hear that you received great customer service from the team at Dacia Gloucester.
We truly appreciate your feedback and hope to welcome you again in the future.
Kind regards,
Liza
Thank you
The staff are patient, thorough and efficient. I love the new car I purchased from Renault/Dacia Gloucester. I bought a Renault I am extremely happy with the look and performance of the car.
14. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Dacia Gloucester
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
From initial enquiries through to a…
From initial enquiries through to a test drive, ordering a new car and delivery yesterday of our new BIGSTER everything has been excellent. No dramas, no issues just high quality service. Everybody I spoke to was courteous, knowledgeable and just nice people. Whole experience was just perfect. Would recommend.
30. december 2025
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Dacia Gloucester
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
They are having a laugh
They are having a laugh, further to my review on Sunday. I have been sent a random appointment via text for my car to be booked in on 11/12/2025.
What you need to understand is the service manager caused me great distress and disrespect. I was told that I could bring my car in if it broke down - it did. I was then told they would not look at it until my appointment scheduled in Jan 2026! No courtesy car available as there is a waiting list that she could put me on. They only look at cars within 5 days if it is still under warranty- I told her, I was not told this, to which received no response.
AA would not tow me back again as it is one tow per breakdown so I had to pay £120 on the spot for them to tow me to a local garage who could accommodate. Then had to walk home from there and then onto car rental to get courtesy car total of 4.5 miles walking in wind and rain.
I have been totally let down by Vertu Renault Gloucester and still very upset 😢
6. december 2025
Uopfordret anmeldelse
Very flexible customer service
Very flexible customer service, quick car delivery, clear communication, overall I am happy with Renault Gloucester, thank you
14. november 2025
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Dacia Gloucester
Thank you for taking the time to leave a review regarding your experience with our Team at Vertu Renault Gloucester. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dawn
Very good experience all round
Very good experience all round. Ruby was excellent, thank you!
24. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Dacia Gloucester
Good morning Christopher. Thank you so much for your kind words! We are so happy to hear that Ruby was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Great experience!
We are extremely happy with the purchase of our Dacia Spring from Vertu motors in Gloucester. Chris handled the whole purchase professionally and efficiently; he went the extra mile to ensure that all the necessary paperwork was done in time to secure the purchase.
A very pleasant experience all together.
Thank you Chris!
2. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Dacia Gloucester
Good morning Stephen. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Chris and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean
Great experience with sales
The experience with the sales department was really good. Always kept in the loop with the process always moving forward.
Pleased with my new car
29. september 2025
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Dacia Gloucester
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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