I had a lot of contact with Hopeton and Edward whilst buying my new car. This experience at times was quite stressful for me due to being in a car accident a few weeks ago. They were both super help... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 21, Carousel Way, Riverside Retail Park, NN3 9HG Northampton, Northamptonshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a very good experience purchasing my car. The process was smooth from start to finish, and the staff were friendly, helpful, and professional. They answered all my questions and made everything... Se mere
Virksomheden har svaret
Vertu Northampton All the staff at Vertu were very friendly and welcoming and we felt valued as customers. Shayne was excellent and could not have been more helpful. The whole experience was very p... Se mere
Virksomheden har svaret
Finlay, who was dealing with the sale of my new car, managed to accommodate a quick handover on the day of collecting my new Nissan Juke.
Virksomheden har svaret
Virksomhedsoplysninger
Om Vertu Motors - Citroen Northampton
Skrevet af virksomheden
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktoplysninger
Unit 21, Carousel Way, Riverside Retail Park, NN3 9HG, Northampton, Northamptonshire, Storbritannien
- 0330 108 6557
4,6
Fremragende
59 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Vertu Northampton a company that went above and beyond
Nothing in life is perfect. But I value a company that goes above and beyond to fix issues that arise. Vertu Northampton is that kind of company.
I would highlight Chloe, Matt and Ameet all in the sales dept. It takes people like these to take a car company from ordinary to outstanding.
I would highly recommend buying from them.
I wish they were local to us, so that we could see what the service dept is like. My assumption would be it matches the sales dept.
We were buying at a distance.
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Citroen Northampton
Good afternoon Mike,
Thank you for taking the time to share such thoughtful feedback. You’re absolutely right that how issues are handled makes all the difference, and it’s really encouraging to hear that the team went above and beyond to support you. It’s great to know Chloe, Matt, and Ameet stood out and helped turn the experience into an outstanding one, even when buying from a distance. Your recommendation means a lot, and we really appreciate your trust and kind words.
Kind regards,
Dean
I really recommend Nissan
I really recommend Nissan. Charlie is so nice and easy to talk too, he is very informative and knowledgeable. I was kept informed and everything was explained for my mobility car. A big Thank you for all your help.
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Citroen Northampton
Hi Gillian
Thank you for your lovely feedback. We're delighted to hear that you would highly recommend Nissan and that Charlie provided such a positive experience for you. It’s wonderful to know he was friendly, easy to talk to, and so informative and knowledgeable throughout.
We’re especially pleased that you felt well supported and kept informed during your Motability journey — making sure everything is clearly explained is exactly what we aim for.
Thank you again for your kind words and for choosing us — they mean a great deal to Charlie and the team.
Kind regards
Dawn
We were made to feel very welcome
We were made to feel very welcome, Andy explained everything to us, and had no problem with going back over any questions that I didn’t get, nothing was to much trouble for him. I do feel a bit lost when going into some places but needn’t have worried here, they are very welcoming and friendly,. I recommend this Vertu motors
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Citroen Northampton
Good morning Cat,
Thank you for taking the time to share your experience. I’m really pleased to hear that Andy took the time to explain everything clearly and was happy to go back over anything you weren’t sure about. It’s great to know you felt comfortable, welcomed, and at ease throughout your visit, especially if that’s something you can sometimes worry about.
We really appreciate your recommendation and your kind words about the team at Citroën Northampton.
Kind regards,
Dean
Great customer service
My husband and I had a lovely experience from the moment we walked through the door. Dan, who assisted us and helped us make our decision, was incredible — we truly appreciate all his help and support. I’m now a proud Citroën driver! Thank you.
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Citroen Northampton
Thank you for your lovely feedback. We’re delighted to hear that you and your husband had such a positive experience from the moment you arrived. It’s wonderful to know that Dan provided incredible support and helped you feel confident in your decision. We’re especially pleased to welcome you as a proud Citroën driver and truly appreciate you taking the time to share your experience.
Kind regards,
Matthew
Not a thing to complain about
Not a thing to complain about! Service was great, everything explained and understood. Reassurance was given and all around was great customer service
24. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Citroen Northampton
Thank you for your feedback. We’re delighted to hear that everything was clearly explained, reassurance was provided, and you received great customer service throughout. Your kind comments are very much appreciated.
Kind regards,
Matthew
Superb! Friendly and approachable
Friendly and approachable, not pushy, quick to answer questions. For me knowing your product is essential. Kwame my sales person was very good. The finance person Jamal great too! From walking in on the Wednesday to picking car up in the Friday can’t fault the service.
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Citroen Northampton
Thank you very much for your wonderful feedback.
We’re delighted to hear that you found the experience friendly, approachable, and completely pressure-free. Knowing the product well and taking the time to answer questions clearly is essential, so it’s great to hear that Kwame provided exactly that level of service. Your kind words about Jamal in finance are also much appreciated — he’ll be pleased to know his support made a positive impression.
It’s fantastic that everything ran so smoothly and efficiently, from your first visit on Wednesday through to collecting the car on Friday. Delivering a straightforward, hassle-free experience in such a short timeframe is something the team takes great pride in.
Thank you again for your comments and for choosing us. We wish you many happy miles in your new car and look forward to welcoming you back in the future.
Kind regards,
Keith
We’ve just picked up our new Nissan…
We’ve just picked up our new Nissan X-Trail and we couldn’t be more impressed. The vehicle itself is fantastic – spacious, comfortable, and exactly what we were looking for as a family.
What really made the experience stand out, though, was the customer service. A special mention has to go to Charlie Racklyeft, who was absolutely brilliant from start to finish. He was professional, friendly, and genuinely invested in making sure everything went smoothly for us.
Nothing was too much trouble, and the whole process felt easy and stress-free thanks to Charlie’s support and communication throughout.
Highly recommend both the vehicle and the team – a great experience all round!
All the best,
Greg 👍
13. april 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Citroen Northampton
Thank you very much for taking the time to share such a fantastic review, Greg. We’re delighted to hear that your new Nissan X‑Trail is exactly what you were looking for and that it suits your family’s needs so well.
It’s especially pleasing to read your kind words about the customer service you received. Charlie will be thrilled to know that his professionalism, friendly approach, and clear communication helped make the whole process smooth and stress‑free. Ensuring our customers feel supported and confident from start to finish is exactly what we strive for.
Thank you again for your high recommendation of both the vehicle and the team. We wish you and your family many happy miles in your new X‑Trail.
Kind regards,
Keith
Fantastic customer service nice sales…
Fantastic customer service nice sales person answer all my questions
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Citroen Northampton
Thank you for your kind review. We’re really pleased to hear that you received fantastic customer service and that our sales colleague was able to answer all your questions. Your feedback is greatly appreciated.
Kind regards,
Matthew
Brand new electric c3 !!!
We dealt with Kwame mostly, found him a very polite, helpful and pleasant chap. Answered all our questions and queries. He even picked us up from the train station !
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Citroen Northampton
Good afternoon Natasha,
Thank you for your lovely review. I’m really pleased to hear that your experience at Citroën Northampton was such a positive one. It’s great to know that Gwame looked after you so well — being polite, helpful, and taking the time to answer all your questions makes a big difference when choosing a car.
The fact that he even collected you from the train station shows real care and commitment to excellent service.
I’m glad the whole process went smoothly for you.
Kind regards,
Dean
Very impressed
We were very impressed with Sam who sold us our car, very friendly cheerful person. Also Finlay who did the hand over on collection.
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Citroen Northampton
Good morning,
Thank you for sharing your feedback. It’s great to hear how impressed you were with Sam — a friendly, cheerful approach really does make the experience so much more enjoyable. I’m also pleased to hear Finlay provided a smooth and helpful handover when you collected your car.
If there’s ever anything more we can assist with, we’re always here to help.
Kind regards,
Dean
I found Finlay to be courteous and…
I found Finlay to be courteous and professional and my experience with Vertu Nissan was stress free.
4. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Citroen Northampton
Hi Gary,
Thank you for leaving us a 5-star review. We’re really pleased to hear that Finlay provided courteous and professional service, and that your experience with Vertu Nissan was stress-free. Feedback like yours means a lot to the team, and we’ll be sure to pass on your kind words.
Kind regards,
Liza
The professionalism shown throughtout…
The professionalism shown throughtout the transaction
31. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Citroen Northampton
Hi Julian,
Thank you for your 5‑star review. We’re delighted to hear that you experienced professionalism throughout your transaction. Your feedback is greatly appreciated, and we hope to welcome you again in the future.
Kind regards,
Liza
Made us feel welcome
Made us feel welcome. No messing around very quick and professional. And my car is awesome👍
20. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Citroen Northampton
Good afternoon Alex,
Thank you for your review. I’m really pleased to hear you felt welcome and that everything was handled quickly and professionally. It’s great to know you’re enjoying your new car too — that thumbs‑up says it all!
If you ever need anything, we’re always here to help.
Kind regards,
Dean
Very bad
Very bad, after selling they don't care,I was waiting 9 month for back shelf replacement and I'm still waiting for door adjustment, it's been more than a YEAR,dealer tells me to call garage, garage tells me to call dealer, everyone is happy except me ,
14. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Citroen Northampton
Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1MT1402 Kind regards, Chloe
Peugeot 2008
Great experience with ordering my Peugeot from Dan Morrall and Ameet Surti at Vertu Northampton. Got exactly the deal I was looking for with amazing customer service.
6. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Citroen Northampton
Hi Tara, Thank you for the fantastic review. We're delighted to hear you had such a great experience ordering your Peugeot 2008 with Dan Morrall and Ameet Surti at Vertu Northampton. It’s wonderful to know you received the deal you were looking for along with excellent customer service.
Kind regards
Dawn
Everything was just great,right from…
Everything was just great,right from the start. The man we first met Mr Ashley Davis was fantastic, he guided us
right from the start with everything we needed to know.
The type of person that put us at ease. It felt like we had
Kone him for years.Very thoughtful and kind in what he said. We new we could trust him. We will highly recommend him and the firm to people we no. Thank you Ashley.
30. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Citroen Northampton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Amazing experience from first step in the sales room to driving off in a new car
Amazing experience from first step into the sales room to driving off in our brand new car.. 😍
We had only gone in with the intention of viewing the new Peugeot 3008 model, which ended up with a test drive and purchase.
There was no pushy sales, the information shared was clearly communicated and understood, resulting in confidence and trust with Callum.
The service, was on point!
Thank you Callum, Northampton
17. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Citroen Northampton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Besvarelse fra Vertu Motors - Citroen Northampton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
Good dealership
Jonathon was very professional. He was helpful without being pushy.Listened and spent time finding the make, model and spec I was after
16. januar 2026
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Citroen Northampton
Thank you so much for your kind words! We are so happy to hear that Jonathon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
I love my new car and so excited 😊
I love my new car and so excited 😊
29. november 2025
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - Citroen Northampton
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
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