Genuine 10/10 service from Kyle & Mathew at Vertu Sunderland, tailored the deal perfectly to my needs on my new BMW X5. These guys covered everything from top to bottom to make sure everything was... Se mere
Virksomheden har svaret
Lokation
Skift lokationBoldon Business Park, BMW, West Boldon, NE36 0BQ Sunderland, Tyne and Wear, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I viewed a F800GT on website, viewed bike on Friday 7th August and was greeted by Steve Brown who I dealt with some twenty years ago when I purchased a R850R . Steve recognised me instantly, same... Se mere
Virksomheden har svaret
I had an excellent experience dealing with Matthew at Vertu BMW Sunderland. He was friendly, professional and knowledgeable throughout the whole process. His communication was clear, he kept me update... Se mere
Virksomheden har svaret
Staff were lovely especially Paul Thompson who was very patient i havnt had an automatic car before and he explained everything perfectly.
Virksomheden har svaret
Virksomhedsoplysninger
Om Vertu Motors - BMW Sunderland
Skrevet af virksomheden
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktoplysninger
Boldon Business Park, BMW, West Boldon, NE36 0BQ, Sunderland, Tyne and Wear, Storbritannien
- 0344 659 9408
4,6
Fremragende
165 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great Customer Experience
Let's all agree, in life things go wrong in all customer experiences. The important part is putting it right, the service I received from the Head of Business was fantastic! Dealt with my issues fairly and reasonably, with a resolution we both agreed on. Thanks Jeff!
1. april 2023
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - BMW Sunderland
Hello Kieran and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Dawn
Absolutely outstanding service from…
Absolutely outstanding service from Sunderland mini, specifically Brooke and Charlotte. Came in on Monday and picked my brand new car up today, three days later. Friendly, made you feel at ease and did everything they could to help and accommodate our needs. Brooke was also amazing with our three year old when we originally came to the garage. Giving him cake and chatting away to him. Which is so lovely!!
They kept us up to date and it’s probably been the smoothest large purchase we’ve had thanks to great communication.
Huge thank you, we love our new car!!!!
1. september 2022
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - BMW Sunderland
Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Dawn
What a difference !!
What a difference a year or two make!!
I purchased a car here in 2020 (pre pandemic) which had issues (which I don’t mind, that’s life) but dealing with the correction of which was terrible! Constant battle, no answers, no updates.
However, I used the garage and “gave it a chance” as it’s now under the ownership of Vertu Motors and top marks!
Friendly, informative and extremely helpful! I had tyre insurance which I had paperwork to complete, they helped completing that, even the Service Manager got stuck in to help me (something which didn’t happen previously)
Massive thanks to, Stephen, Lauren and team, doing a great job!
Keep it up Vertu!
30. juni 2022
Uopfordret anmeldelse
Besvarelse fra Vertu Motors - BMW Sunderland
Hello Kieran and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean
BMW vertu Sunderland
BMW vertu Sunderland
Stay well clear nothing but thief’s car went In to be fixed took a bit longer then expected due to faults needing rectified had left money in my vehicle but didn’t really expect it be taking but when car was returned to my shock money was stolen from my car makes it even worse the place it was people shouldn’t of needed to go into STAY WELL CLEAR OF THIS GARAGE
11. april 2022
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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