Michael in Motorcycle Sales made my experience in purchasing a Honda GB350S very easy. Luckily they had a used bike for sale which I was offered a test ride which I accepted. I ordered a new bike whic... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I just wanted to say thank you for the outstanding service you've provided throughout the purchase of my new motorcycle. From start to finish, you've been incredibly professional, helpful, and... Se mere
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I visited Virtue BMW in Shipley in June to throw a leg over a bike I’d been thinking about for a while. Walking into the dealership I was welcomed by Fiona who asked if she could help with anything,... Se mere
My dealings with the sales rep Michael Shaw has been excellent with no pressure what so ever to purchase a bike, just good advice on what options are available to me, making the whole process very e... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om vertumotorcycles.com
Skrevet af virksomheden
At Vertu Motorcycles we have a fantastic selection of quality new and used motorcycles for sale from some of the world’s leading bike manufacturers.
Our expert team are committed to making the process of buying a motorcycle as simple as possible. With a wealth of knowledge, our sales team will be on hand to help answer any questions that you may have, with transparent advice – whether you visit your local dealership or choose to buy online.
Plus, we don’t just sell motorcycles – we can help you look after them too! Our team of highly skilled technicians can take care of all MOT, servicing and repairs work at our specialist workshops that are equipped with the latest technology and tools.
We also provide a professional helmet fitting service and have a range of accessories for all motorbike makes and models.
As part of our commitment to you, we will be there every step of the journey – from initial interest to after purchase you will benefit from help and advice from our expert team.
If you are looking for a new or used motorcycle, or motorcycle MOT testing, servicing or repairs then get in touch today to see how we can help. You can contact your local dealership, or browse online.
Our expert team are committed to making the process of buying a motorcycle as simple as possible. With a wealth of knowledge, our sales team will be on hand to help answer any questions that you may have, with transparent advice – whether you visit your local dealership or choose to buy online.
Plus, we don’t just sell motorcycles – we can help you look after them too! Our team of highly skilled technicians can take care of all MOT, servicing and repairs work at our specialist workshops that are equipped with the latest technology and tools.
We also provide a professional helmet fitting service and have a range of accessories for all motorbike makes and models.
As part of our commitment to you, we will be there every step of the journey – from initial interest to after purchase you will benefit from help and advice from our expert team.
If you are looking for a new or used motorcycle, or motorcycle MOT testing, servicing or repairs then get in touch today to see how we can help. You can contact your local dealership, or browse online.
Kontaktoplysninger
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Fremragende
272 anmeldelser
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Har besvaret 85 % af deres negative anmeldelser
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The experience from start to finish was…
The experience from start to finish was amazing, super confident and great communication from Adam the sales representative. All the staff are polite and friendly just the place to buy sell your bike . Thanks guys for the the whole experience
20. marts 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Hi Neil,
Thank you for the fantastic 5‑star review. It’s brilliant to hear your experience was amazing from start to finish. Adam will be thrilled with your feedback — his confidence, clear communication and friendly approach really shine through in your comments.
Great to know the whole team made such a positive impression too. Sounds like exactly the kind of place you’d want to buy or sell a bike.
Thanks again for sharing your experience.
Kind regards,
Kerry
The total friendly service and…
The total friendly service and professionalism from start to finish and a great deal! Thank you everyone! 🤩
17. marts 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Hi Peter,
Thank you so much for leaving us a fantastic 5‑star review. We’re delighted to hear that you received friendly, professional service from start to finish at Vertu Honda Bikes Stockton.
It’s great to know you were happy with the deal too — feedback like yours really means a lot to the whole team. We’ll be sure to pass on your thanks to everyone involved.
If you ever need anything in the future, we’re always here to help. Enjoy your new bike! 🤩
Kind regards,
Liza.
I recently bought a BMW S1000RR from…
I recently bought a BMW S1000RR from BMW Motorrad Rotherham and had a great experience.
Michael was excellent — honest, straightforward, and never pushy. He took the time to work through the deal with me properly and made sure everything made sense, which I really appreciated.
Also a big thank you to the driver who delivered the bike — I didn’t catch his name, but he was excellent. Very friendly, professional, and really helpful explaining the bike’s features. The handover was smooth and well organised.
Overall, a stress-free process from start to finish. Really happy with the service and the bike, and would definitely recommend.
19. marts 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Hi Adam,
Thank you for taking the time to leave such an outstanding 5‑star review. We’re thrilled to hear that your experience with BMW Motorrad Rotherham was so positive from start to finish.
It’s fantastic to know that Michael provided excellent service — honest, straightforward, and never pushy. Taking the time to carefully work through the deal and ensure everything made sense is exactly the level of care we strive for, and we’re delighted to hear how much you appreciated it.
We’re also really pleased that the delivery experience matched the same high standard. Even though you didn’t catch the driver’s name, we’ll be sure to pass on your praise — friendly, professional handovers and clear explanations are so important, especially with a bike like the S1000RR.
It’s wonderful to hear that everything was smooth, organised, and stress‑free, and even better to know you’re happy with both the service and your new bike. Your recommendation means a great deal to the entire team.
If you ever need any further assistance or advice, we’re always here to help. Enjoy every moment on your S1000RR!
Kind regards,
Liza.
Fantastic service from Neil and the…
Fantastic service from Neil and the team at Ducati Sunderland. My dealings with Neil were nothing short but a pleasure, he’s very straightforward and I wouldn’t hesitate in recommending purchasing a bike from him or anyone at the dealership!
19. marts 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Hi Michael,
Thank you for taking the time to leave such a fantastic 5‑star review. We’re delighted to hear that you received exceptional service from Neil and the team at Ducati Sunderland.
It’s wonderful to know that your experience with Neil was a pleasure and that his straightforward, helpful approach made such a positive impression. We really appreciate your recommendation — feedback like yours means a great deal to the whole dealership team.
If you need anything in the future, we’re always here to help. Enjoy the ride!
Kind regards,
Liza.
Dave Atkin is a great salesman at…
Dave Atkin is a great salesman at Grantham Honda and easy to talk to and very helpful great person
17. marts 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Thank you, Mr Holloway, for taking the time to leave this fantastic 5‑star review.
We’re delighted to hear that you received such great service from Dave Atkin at Vertu Honda Bikes Grantham. It’s wonderful to know you found him easy to talk to, helpful, and an all‑round great person to deal with — your kind words will mean a lot to him and the team.
If there’s anything more we can support you with, please don’t hesitate to get in touch.
Kind regards,
Liza
These guys care!
Just bought a bike from Vertu and these guys know their stuff as well as their customer service! All conversations were hassle free and positive. No hidden agendas, forthright with what they can and can't do, but in a considerate envelope!
16. marts 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Good afternoon Mike,
Thank you for taking the time to share such a great review. I’m really pleased to hear how positive your experience was when buying your bike. It’s fantastic that the team’s knowledge and customer service stood out, and that every conversation felt straightforward and hassle‑free.
Your comments about their honesty and clarity — being upfront about what they can and can’t do while still being considerate — really highlight the kind of experience we aim to deliver. I’m glad you felt supported throughout.
We really appreciate your feedback.
Kind regards,
Dean
5* Service from Rob Fleming
Recently bought my 2nd bike from Vertu BMW Motorrad Sunderland. I dealt with Rob Fleming who provided a 5* customer service experience from start to finish. Promptly resolved any queries both during and after purchase. Can't recommend Rob enough, certainly an asset to Vertu and will be knocking on his door for any future purchases.
27. februar 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Thank you for sharing your experience. We’re delighted to hear that your second purchase with Vertu BMW Motorrad Sunderland was just as positive as the first. Rob Fleming will be thrilled to know he delivered a 5‑star service from start to finish and that his prompt support, both during and after your purchase, made such a difference. He truly is an asset to the team. Your recommendation means a great deal, and we look forward to welcoming you back for any future bikes.
Many thanks,
Chloe
Third New bike and service excellent as always .
Third new bike off this dealership . Steve Brown handled all sales in the same manner . Straightforward transaction and very professional . Helped me through bike choice and option and located a bike that he delivered within 7 days . Helped me through transfer of private plate and all changeover . Steve kept the new bike excitement going through pictures of the bike as it arrived and again the day before collection. Even booked first service on collection day to make sure I was booked in ready for the Summer . Well done Vertu and thanks Steve .👏👏👏
5. marts 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Thank you for your fantastic review. We’re delighted to hear this is your third bike with us and that Steve once again provided a smooth, professional experience from start to finish. It’s great to know the updates, quick turnaround and help with the plate transfer all added to the excitement of getting your new bike. We really appreciate your continued trust and kind words.
Many thanks,
Chloe
Absolutely fantastic
Absolutely fantastic.
Robert Fleming all I can say is thanks for your time, patience, and five star service , couldn’t be more happy!
Picked up a used 1250gsa yesterday what a machine looked new! 6 hour ride back home did miss a beat. Would highly recommend using them .
13. marts 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Hi Paul,
Thank you for your fantastic 5‑star review. We’re thrilled to hear that you had such a great experience with Robert at BMW Motorrad Sunderland. His time, patience and five‑star service clearly made a real difference, and we’ll be sure to pass on your brilliant feedback.
Congratulations on your used 1250 GSA — it’s wonderful to hear it looked like new and performed flawlessly on your six‑hour ride home. What a machine indeed!
We truly appreciate your high recommendation and are delighted that you’re so happy with your purchase.
Kind regards,
Liza
Avoid Ducati Sunderland! - Unsafe bike delivered…
Unsafe bike delivery and poor handling of a serious issue.
I bought a brand new Ducati from Vertu Motorcycles, and within a few metres of first moving it—at walking pace on a dry road—the front tyre suddenly slid out, causing a fall that left me with stitches, bruising, and over £1,600 of damage to the bike.
Despite repeatedly asking, I was given no tyre pressure readings, no PDI evidence, and no explanation for how a brand new motorcycle could lose grip like that. My messages were read but ignored.
The dealership’s response included inaccurate statements and avoided addressing the core safety issue. Instead of investigating, they focused on irrelevant comments and even advised me not to contact my insurer.
A new motorcycle should be delivered in a safe, roadworthy condition. In my case, this clearly did not happen, and the follow up was extremely disappointing.
10. marts 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Liza.
It's the second one of the same model…
It's the second one of the same model that I've had and I'm thrilled with it
12. marts 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Hi Mr Amos,
Thank you for your fantastic 5‑star review. We're delighted to hear that you're thrilled with your second bike of the same model — that’s wonderful feedback and a great testament to the bike itself!
We truly appreciate you choosing us again and taking the time to share your experience.
Kind regards,
Liza
Chris and team have been excellent to…
Chris and team have been excellent to deal with. Outstanding communications and a real attention to customer care. Would easily recommend.
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Hi Ian
Thank you for your wonderful feedback. We're really pleased to hear that Chris and the team were excellent to deal with, providing outstanding communication and showing real attention to customer care. Your recommendation means a lot to us.
Kind regards
Dawn
New Ducati Multistrada V4S GT
Neil was superb throughout the full process. Would defiantly recommend these guys to purchase a new bike from. The full process was seamless with Neil going above and beyond.
7. marts 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Hi Craig
Thank you for your fantastic feedback. We're delighted to hear that Neil was superb throughout the entire process and went above and beyond to make everything seamless for you. It’s wonderful to know you'd definitely recommend the team for purchasing a new bike.
Your comments are truly appreciated.
Kind regards
Dawn
Excellent experience.
Excellent experience when choosing and purchasing my new motorcycle at Vertu Honda Grantham
The salesman, Dave Atkin, who dealt with me was knowledgeable, helpful but not pushy; exactly what I always hope for but don't always receive.
I am very pleased with my buying experience and my new bike; perfect.
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Good afternoon Bob,
Thank you for your review. We're really pleased to hear that choosing and purchasing your new motorcycle was such a positive experience. It’s great to know that Dave provided the ideal balance of knowledge, support, and a relaxed approach — exactly what makes the buying process enjoyable. We're delighted that you're happy with both the experience and your new bike.
Kind regards,
Dean
This is my second RT from this…
This is my second RT from this dealership. The sales team are excellent always return my calls and texts with informative results
I had the bikes delivered and they kept me informed of times of delivery
10. marts 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Good afternoon John,
Thank you for your review. We're really pleased to hear that you’ve returned for your second RT and that the sales team continued to look after you so well. It’s great to know they kept you updated with clear, helpful communication and that the delivery of your bikes was well‑organised with good updates along the way.
Kind regards,
Dean
Excellent service from Steve at Vertu…
Excellent service from Steve at Vertu Sunderland, guided me through all the options and accessories for my new motorcycle purchase, friendly and approachable throughout the sales process. Thank you for your professionalism at all times.
6. marts 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Hi Robert
Thank you for your excellent feedback. We're really pleased to hear that Steve at Vertu Sunderland provided such great service, guiding you through all the options and accessories for your new motorcycle. It’s wonderful to know he was friendly, approachable, and professional throughout the entire process. Your comments are truly appreciated.
Kind regards
Dawn
From initially looking at the bike in…
From initially looking at the bike in the showroom to riding away on the bike from the showroom Steve made the whole process easy and worked with me to get the deal done.
His customer care was exceptional.
7. marts 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Hi David
Thank you for your lovely feedback. We're really pleased to hear that Steve made the whole process easy for you — from first viewing the bike in the showroom to riding it away. It’s great to know his customer care was exceptional throughout. Your comments are truly appreciated.
Kind regards
Dawn
Purchased my new XRM
Purchased my new XRM , last Friday, Easy transaction, Used this dealership over the last 4 BMW for service.
This is my very first new one off them .
Very happy with all the staff I have meet over the years.
All communication done over the phone or by email, With Michael North who is very knowledgeable and made the whole purchase a breeze .
Collection was last Friday and was very quick and easy .
Only criticism I would say there no direct number anymore get put though to somewhere else and they get the person to ring you back .
6. marts 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Hi Paul
Thank you for your great feedback, and congratulations on purchasing your new XRM! We're delighted to hear that the transaction was easy and that you’ve continued to trust this dealership after many years of servicing your previous BMWs. It’s wonderful to know this was your first new car purchase from them and that the experience lived up to expectations.
We're especially pleased to hear that all communication with Michael North was smooth and that his knowledge made the entire process a breeze. It’s also great to know that your collection day was quick and easy.
Thank you as well for your constructive comment about the lack of a direct number. We understand how important straightforward contact is, and feedback like yours helps highlight areas where the experience could be improved.
We truly appreciate your loyalty over the years, and we’re so glad you're happy with your new BMW.
Kind regards
Dawn
Excellent
Excellent, friendly service. I would definitely recommend.
6. marts 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Good morning Sharon,
Thank you for your review. I’m really pleased to hear you received excellent and friendly service, and it’s great to know you’d recommend the team at Honda Bikes Grantham.
Kind regards,
Dean
I just want to leave a quick note on my…
I just want to leave a quick note on my experience with Vertu BMW Shipley
From the first moment me and my wife walked in to the show room we were meet with warm friendly greetings.
Richard came over and asked if we needed anything with no pressure whatsoever and any questions we had were answered efficiently.
We bought a new bike that day and the difference between BMW Shipley and other bike showrooms is stark (Ducati Leeds take note)
Thank you again Richard Watson and Karen in sales support
6. marts 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Thank you for taking the time to share your experience with Vertu BMW Shipley. We’re delighted to hear that you and your wife were welcomed with friendly greetings from the moment you arrived, and that Richard provided helpful, no‑pressure support while answering all your questions so efficiently.
It’s wonderful to know you chose your new bike the same day, and we truly appreciate your kind words about the standout service from both Richard Watson and Karen in Sales Support.
Your feedback means a great deal to the team.
Kind regards,
Matthew
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