Michael in Motorcycle Sales made my experience in purchasing a Honda GB350S very easy. Luckily they had a used bike for sale which I was offered a test ride which I accepted. I ordered a new bike whic... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I just wanted to say thank you for the outstanding service you've provided throughout the purchase of my new motorcycle. From start to finish, you've been incredibly professional, helpful, and... Se mere
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I visited Virtue BMW in Shipley in June to throw a leg over a bike I’d been thinking about for a while. Walking into the dealership I was welcomed by Fiona who asked if she could help with anything,... Se mere
My dealings with the sales rep Michael Shaw has been excellent with no pressure what so ever to purchase a bike, just good advice on what options are available to me, making the whole process very e... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om vertumotorcycles.com
Skrevet af virksomheden
At Vertu Motorcycles we have a fantastic selection of quality new and used motorcycles for sale from some of the world’s leading bike manufacturers.
Our expert team are committed to making the process of buying a motorcycle as simple as possible. With a wealth of knowledge, our sales team will be on hand to help answer any questions that you may have, with transparent advice – whether you visit your local dealership or choose to buy online.
Plus, we don’t just sell motorcycles – we can help you look after them too! Our team of highly skilled technicians can take care of all MOT, servicing and repairs work at our specialist workshops that are equipped with the latest technology and tools.
We also provide a professional helmet fitting service and have a range of accessories for all motorbike makes and models.
As part of our commitment to you, we will be there every step of the journey – from initial interest to after purchase you will benefit from help and advice from our expert team.
If you are looking for a new or used motorcycle, or motorcycle MOT testing, servicing or repairs then get in touch today to see how we can help. You can contact your local dealership, or browse online.
Our expert team are committed to making the process of buying a motorcycle as simple as possible. With a wealth of knowledge, our sales team will be on hand to help answer any questions that you may have, with transparent advice – whether you visit your local dealership or choose to buy online.
Plus, we don’t just sell motorcycles – we can help you look after them too! Our team of highly skilled technicians can take care of all MOT, servicing and repairs work at our specialist workshops that are equipped with the latest technology and tools.
We also provide a professional helmet fitting service and have a range of accessories for all motorbike makes and models.
As part of our commitment to you, we will be there every step of the journey – from initial interest to after purchase you will benefit from help and advice from our expert team.
If you are looking for a new or used motorcycle, or motorcycle MOT testing, servicing or repairs then get in touch today to see how we can help. You can contact your local dealership, or browse online.
Kontaktoplysninger
4,8
Fremragende
271 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 85 % af deres negative anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very good service from vertu motorrad Sunderland
Excellent service.Steve Brown made the process of buying my new motorcycle very simple.I was kept up to date throughout the process.Thankyou
15. juni 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Good morning Douglas,
Thank you for your review. It’s great to hear that Steve made the process of buying your new motorcycle so simple and kept you well updated throughout.
We’re delighted you had such a positive experience and really appreciate your kind feedback.
Kind regards,
Dean
Besvarelse fra vertumotorcycles.com
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
The salesman was extremely helpful and…
The salesman was extremely helpful and knowledgeable. When I picked up the new bike he assisted in connecting the bike to my phone and explained the different functions. All in all a good experience.
10. juni 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Good morning Geoff,
Thank you for your review. It’s great to hear that the team were so helpful and knowledgeable, and that everything was clearly explained when you collected your new bike. Taking the time to get everything set up, including connecting your phone, really helps make the experience even better.
We’re pleased you had such a positive experience.
Kind regards,
Dean
I decided to trade in my '25 GB350S for…
I decided to trade in my '25 GB350S for a new Transalp E-clutch. Dave Atkin the sales exec at Grantham Honda made the process straightforward and everything went smoothly. The bike was set up with the accessories I had ordered and was well presented on the day of collection. The service department are easy to deal with and efficient. Overall the dealership has been good to deal in my experience with two recent bike purchases, the staff are friendly and work to uphold Honda customer service standards.
11. juni 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Thank you for sharing such great feedback. It’s wonderful to hear Dave made the whole trade‑in and purchase process so straightforward, and that your new Transalp E‑clutch was perfectly prepared for collection. We’re also pleased the service team have been consistently easy and efficient to deal with. It’s fantastic to know you’ve had two positive experiences with the dealership.
Many thanks, Chloe
Seamless transaction including taking…
Seamless transaction including taking my triumph in px . Dealt with Richard .
A little more fuel in the tank would have been nice (15 mile range )
12. juni 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Thank you for sharing your experience. It’s great to hear the transaction went so smoothly, including the part‑exchange of your Triumph, and that Richard looked after you well throughout. A little more fuel in the tank would definitely have been a welcome touch, but I’m glad everything else hit the mark.
Many thanks,
Chloe
BMW Motorrad Sunderland
Just bought my third S1000RR from BMW Motorrad Sunderland & was looked after superbly by Jonny. Very friendly, professional & a pleasure to deal with - thanks very much for making everything run so smoothly.
12. juni 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Thank you for sharing your experience. It’s brilliant to hear that Jonny looked after you so well once again — friendly, professional and making everything run smoothly. Buying your third S1000RR from the team says a lot, and I’m sure they’ll be delighted by your kind words.
Many thanks,
Chloe
Michael’s the man - Honda Stockton
One person in particular made my decision to purchase from this dealership. Michael enthusiastically spent time, effort and a huge amount of energy making sure that he tailor-made the bike to match my needs. Nothing was too much and he is a brilliant ambassador for the dealership. He came across as passionate, caring and genuine. I have already recommended two friends who are currently looking at bike purchases because of him and will be looking to sort in the near future. Excellent monthly breakfast bike meet too and a fantastic idea to generate both new and return business. Thank you for an excellent purchasing experience.
12. juni 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Good afternoon Glenn,
Thank you for your fantastic and detailed review. It’s great to hear that Michael made such a positive impression, taking the time and care to tailor everything to your needs. His passion, genuine approach, and commitment to getting things just right clearly made a real difference to your experience.
It’s also brilliant to hear you’ve already recommended friends and are enjoying the community feel, including the breakfast bike meets — a great touch by the team.
We’re delighted you had such an excellent purchasing experience and truly appreciate your support.
Kind regards,
Dean
From initial enquiry to riding away…
From initial enquiry to riding away couldn’t have gone smoother Dan did me a fantastic deal on the phone and I got exactly what I asked for.
Also set me up with a 3 year service plan and a priority running in service.
10. juni 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Thank you for your fantastic feedback. We’re delighted to hear that everything went so smoothly from your initial enquiry through to collection, and that Dan was able to secure you a great deal.
It’s great to know everything was set up just as you wanted, including your service plan and running-in service. We hope you enjoy your new vehicle.
Kind regards,
Matthew
Purchased a CRF300l from Vertu Stockton…
Purchased a CRF300l from Vertu Stockton branch. Very good deal, easy transaction and staff extremely friendly and helpful. Curtis ran through everything meticulously and was a pleasure to deal with. Great service great staff. Highly recommended.
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Good afternoon Brian,
Thank you for your review. It’s great to hear you found the process easy and that the team were so friendly and helpful throughout. We’re pleased Curtis took the time to go through everything thoroughly and made it such a positive experience.
We really appreciate your recommendation.
Kind regards,
Dean
Fantastic Dealership.
Fantastic Dealership.
Wonderful experience from start to finish, no push sales tactics, just honest friendly staff with a latte to suit along the journey. Easiest motorcycle transaction / purchase i have ever made.
Thank you all so much!
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Hi Guy,
Thank you for taking the time to leave such a fantastic 5‑star review. We’re delighted to hear that you had a wonderful experience from start to finish at BMW Motorrad Sunderland.
It’s great to know that the team’s honest, friendly, and no‑pressure approach made such a positive impression — and that the whole process was the easiest motorcycle purchase you’ve ever made! We’re also glad you enjoyed the latte along the way.
Your kind feedback means a great deal to the team, and we truly appreciate your support. If you ever need anything in the future, we’re always here to help. Enjoy your new bike!
Kind regards,
Liza.
Very personable approach from first…
Very personable approach from first telephone contact on a Bank Holiday to collection of the bike a few days later. Dave Atkin the salesman was a credit to Vertu Motorcycles.
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Hi Timothy,
Thank you for taking the time to leave us a fantastic 5‑star review. We’re delighted to hear that you had such a positive experience with Vertu Honda Bikes Grantham from your very first contact through to collecting your bike.
It’s great to know that Dave Atkin provided a personable and professional service throughout — we’ll be sure to share your kind words with him, as feedback like this means a lot to the team.
If you ever need anything in the future, we’re always here to help. Enjoy your new bike!
Kind regards,
Liza.
Super Team. Great bike’
This is my first BMW.
I believe that there are only two “Premium” motorcycle brands and BMW is one.
It’s taken me a long time to get here and I’m glad I found Exeter Motorrad to help me through the journey.
I originally enquired about a pre owned bike however, through the skill and tenacity of Alex and the flexibility of Lewis I ended up with a new bike.
Which, I am delighted with.
Coming from London it was going to be an adventure as well!
Although it may be said that an “unveiling” of a new bike is “old hat” this is a very special occasion for the purchaser.
I had the most memorable day!
Massive thanks to Lewis and Alex for their hospitality, support and personable service.
Really recommend this outfit!
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Thank you for such a fantastic and detailed review!
We’re absolutely delighted to hear about your journey to owning your first BMW Motorrad—it’s wonderful to know that choosing Exeter Motorrad made the experience even more special. It sounds like a truly memorable day, and we’re so pleased we could be part of it.
Your kind words about Alex and Lewis mean a great deal. Their dedication, flexibility, and personable approach are exactly what we strive for, and it’s brilliant to hear they helped guide you from your initial enquiry right through to riding away on a brand-new bike.
We’re especially glad the unveiling and overall experience lived up to the occasion—it should always feel special, and it’s great to know it did for you.
Wishing you many incredible miles ahead on your new bike, and thank you again for your recommendation!
Kind regards,
Keith
The knowledge and help the staff…
The knowledge and help the staff provides
19. maj 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Thank you for your kind feedback. We’re really pleased to hear that you appreciated the knowledge and help provided by our team.
Delivering informed and supportive service is something we take great pride in, so it’s fantastic to know this stood out during your experience. We hope to welcome you again in the future.
Kind regards,
Keith
My Husband and I have recently bought…
My Husband and I have recently bought bikes from vertu Motorrad Exeter. It has been an absolutely brilliant experience. Alex our salesman was so friendly and helpful and made the experience as easy as possible. Sales manager Lewis was also extremely helpful all staff were friendly
29. maj 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Good morning Angie,
Thank you for your fantastic feedback. It’s lovely to hear you and your husband had such a great experience purchasing your bikes, and that Alex made everything feel easy and enjoyable. I’m also pleased Lewis and the wider team were so helpful and welcoming throughout.
Kind regards,
Dean
Excellent service from start to finish…
Excellent service from start to finish Steve done his job has it should be done no hassle nothing too much trouble and everything has promised bike is spot on thank you see you soon John g
30. maj 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Good afternoon John,
Thank you for your great feedback. It’s fantastic to hear Steve delivered such a straightforward and hassle-free experience, taking care of everything and making sure nothing was too much trouble. It’s great to know you’re so pleased with your bike as well.
We look forward to seeing you again soon.
Kind regards,
Dean
Salesman Dave was most helpful
Salesman Dave was most helpful, informative and knowledgeable throughout the whole process buying my new Honda motorcycle. Would highly recommend both Dave and his team for a smooth and effortless deal.
25. maj 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Good afternoon Ian,
Thank you for your feedback. It’s great to hear Dave provided such helpful, clear and knowledgeable support throughout your purchase, making everything feel smooth and straightforward. Your recommendation is really appreciated.
Kind regards,
Dean
Quick easy and smooth purchase of a 2nd…
Quick easy and smooth purchase of a 2nd hand bike through autotrader. Luke was a pleasure to deal with and made the first time experience of buying a bike without seeing it never mind sitting on it. Love my new bike and gave a fair trade in on my old bike.
27. maj 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Good afternoon Simon,
Thank you for sharing your experience. It’s great to hear Luke made the whole process quick, smooth, and reassuring, especially when buying a bike without seeing it first. We’re really pleased you’re happy with your new bike and that you felt the trade-in offer was fair.
Kind regards,
Dean
What a lovely Dealership
What a lovely Dealership, just wish it was nearer. I live 200 miles away! Everything was arranged over the phone, just got a little confusing when messages changed from Text to Whats App but not really a problem. Lewis and Tom were great, and the delightful young lady on reception was ever so helpful
26. maj 2026
Uopfordret anmeldelse
Besvarelse fra vertumotorcycles.com
Thank you so much for your kind words! We are so happy to hear that Lewis & Tom were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
Jonny was a superstar from the moment I…
Jonny was a superstar from the moment I walked in to the show room he made the whole process a dream from the test ride to ordering the fantastic bike. Only the day I picked up the bike Barrie was also amazing and due to a communication breakdown from Rebecca he was put on the spot as I was told to be there at 10am from Rebecca but he was told 3pm .. a bit frustrating for not just me but Barrie .. but in the end all was good and I rode the machine home then went on holiday and can’t wait to get back and get out for a nice ride (hope the weather continues) thanks BMW
23. maj 2026
Uopfordret anmeldelse
Peace of mind on my R1300GS
I bought a BMW R1300GS in December with 1700 miles on the clock from another BMW dealer close to where I live. I was on my 1st tour of the north east and an amber oil warning light came on during the ride. I followed the instructions on the screen and checked the oil level, which was fine and carried on with my journey, however the caption came on again. Being over 200 mile from my own BMW dealer I needed confidence in my bike to carry on with my trip. I contacted BMW Motorrad Sunderland and asked for advice. David Thompson (Serivce Manager) was a great help, they took my bike from me ran a diagnostic check on the bike. The result was an intermittent fault on a sensor, they advised me to return to my local dealer when I returned home. I carried on with my trip and I have since returned home safely, although the caption came on a few more times. A special mention must go to Jonny Bland, David Thompson and of course the service technicians (names unknown) for all their help.
20. maj 2026
Uopfordret anmeldelse
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