Verto went above and beyond to support my business with a foreign investment payment. The team took the time to understand our setup, guided us clearly through compliance, and stayed responsive throu... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
VertoFx is a dynamic new generational currency transfer platform. It has helped our cross border business in paying all our suppliers and vendors abroad. Their process seems seamless and the platform... Se mere
Virksomheden har svaret
We had a challeng with our Verto Account as we are still new with the account and trying to learn, navigate, to get the best out of it. Victoria, one of the Verto Customer Success Team, has bee... Se mere
Virksomheden har svaret
I would like to express my appreciation for the excellent support provided by your team. When I initially reached out, Frank responded promptly and advised that Ashley would follow up within two h... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Global cross-border B2B payments solution that helps businesses send money to anyone, anywhere. Effortlessly accept payments, streamline payouts, manage global expenses, automate financial tasks, and grow revenue.
Kontaktoplysninger
Storbritannien
- verto.co
4,6
Fremragende
817 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Needed some customer support today
Needed some customer support today, was very quickly passed to David who was super useful and resolved my query in 2 mins. Big fan of how easy it is to use Verto!!
12. februar 2025
Uopfordret anmeldelse
Besvarelse fra Verto
Hi Chris,
Thank you for your feedback! We are delighted to hear how impressed you have been with David from our Customer Success team. The Verto team is dedicated to creating a seamless experience and are happy to help with any questions or queries you may have.
We look forward to working with you for many years to come!
The Verto Team
Immediate turnaround
11. februar 2025
Uopfordret anmeldelse
Besvarelse fra Verto
Hi Praveen,
Thank you for your feedback! We are delighted to hear you had an immediate turnaround for your request. Ensuring everything is completed seamlessly and in a timely manner is extremely important to us!
We hope to serve you at this standard for many years to come!
The Verto Team
Besvarelse fra Verto
Hi Ahmad,
Thank you for your lovely feedback!
Our Customer Success team are dedicated to providing excellent service so we are delighted to hear you have had a great experience!
We hope to serve you for many more years to come!
The Verto Team
Great Support and Professional Platform – Verto
I've had a great experience using Verto (vertofx.com). The platform is professional, and the FX rates are competitive. I appreciate the seamless transactions and support from the team. I hope they continue on this successful track.
That said, I have a few suggestions that would enhance the platform even further:
1- IBAN Accounts in EUR & GBP – It would be great if Verto could provide IBAN accounts in EUR and GBP under our company name, similar to the USD account. This would allow us to connect these accounts with Stripe or PayPal and receive payments from customers more professionally.
2- Automatic Currency Conversion for Card Payments – Currently, if you want to pay in GBP with a card and have funds in USD, you must manually exchange from USD to GBP before making the payment. I hope Verto introduces an automatic conversion feature, similar to how they auto-convert funds from NGN wallets to the required currency.
3- Future Payments & Invoice Links – I would love to see the team introduce future payment scheduling and invoice link generation soon. These features would make transactions even more efficient.
Thanks to the Verto team for their hard work. Wishing you all continued success!
5. februar 2025
Uopfordret anmeldelse
Besvarelse fra Verto
Hi Salaheldin,
Thank you for your feedback! We really appreciate your kind words about our platform and competitive rates.
We also appreciate your feedback on how to enhance our platform further:
Our criteria for opening a EUR and GBP account is aligned with our payment partners however we will let you know if this does become available in the future.
We are also constantly working on enhancing our card features as well as launching some new products so we will keep you updated with any new features.
If you have any further feedback or any questions please let us know and we will be happy to help!
The Verto Team
Besvarelse fra Verto
Hi Samsondeen,
Thank you for sharing your great experience with Verto. Ensuring all questions are answered quickly and efficient is a top priority for our Customer Success team. They are always happy to help and hope to hear from you again soon!
The Verto Team
Got in touch with a customer service DAVID, very good service and responding was top notch 👍 I recommend a 💯
Got in touch with DAVID Nice customer approach and good customer service👌 highly recommend
4. februar 2025
Uopfordret anmeldelse
Besvarelse fra Verto
Hi Pompeii YT,
Thank you for sharing your great experience with Verto and specifically with David from our Customer Success team. Providing excellent service is a top priority for us so we are delighted to hear that you would highly recommend Verto!
If you have any further feedback or questions please let us know!
The Verto Team
Besvarelse fra Verto
Hi Emmanuel,
Thank you for sharing your experience with Verto! Providing an excellent experience to all customers is a top priority for us so we are delighted to hear you have been impressed.
If you have any further feedback or question please let us know!
The Verto Team
Thorough support on an issue that…
Thorough support on an issue that occurred and friendly communication
29. januar 2025
Uopfordret anmeldelse
Besvarelse fra Verto
Hi Martin,
Thank you for sharing your great experience with Verto! Our team is committed to resolving all questions and queries in an efficient and timely manner. Providing excellent service is a top priority to us!
If you have any further feedback or questions, please let us know.
The Verto Team
Victoria from VertoFx
Victoria was accommodating and helpful..Thanks for your assistance. Great job 👏🏾
27. januar 2025
Uopfordret anmeldelse
Besvarelse fra Verto
Hi Ike,
Thank you for this wonderful feedback about Victoria from our Customer Success team! The whole Verto team is committed to creating an excellent customer experience and we hope to serve you for many years to come.
The Verto Team
Transaction Cancellation Request
I reported the issue about cancelling the transaction and within an hour it was resolved. Well done team.
27. januar 2025
Uopfordret anmeldelse
Besvarelse fra Verto
Hi Ali,
Thank you for sharing your experience with Verto! Our team are dedicated to completing all requests efficiently and keeping you updated throughout. Providing excellent customer service is a top priority to us so we are glad to hear you have been impressed.
If you have any further feedback or questions, please let us know!
The Verto Team
Besvarelse fra Verto
Hi Pat-lee,
Thank you for your lovely feedback! We are delighted to hear you have had a great experience with Verto and have been enjoying the platform. We are constantly working on improving the overall user- experience and enhancing our platform so if you have any further feedback, please let us know!
The Verto Team
Customer support is awesome.
20. januar 2025
Uopfordret anmeldelse
Besvarelse fra Verto
Hi Babatunde,
Thank you for this lovely feedback! Our team is dedicated to ensuring we provide excellent service to all customers so we are delighted to hear about your experience.
We look forward to working with you for many years to come and are happy to help with any questions or queries you may have!
The Verto Team
Besvarelse fra Verto
Hi Top SupperEx Investment Co,
Thank you for this wonderful feedback. Ensuring all transactions are processed seamlessly and in a timely manner is extremely important to us.
We look forward to working with you for many years to come!
The Verto Team
Besvarelse fra Verto
Hi Pius Oscar,
Thank you for your feedback. We are so glad to hear you have been impressed with our currency exchange services!
We look forward to working with you for many years to come.
The Verto Team
Easy Account Creation
Sign up process was easy and seamless with fast confirmation and verification of account.
17. december 2024
Uopfordret anmeldelse
Besvarelse fra Verto
Hi Joshua,
Thank you for your lovely feedback!
Our onboarding process has been designed to be clear and easy to navigate through whilst requesting all the required information and documents. It is great to hear you have had such a seamless experience and we hope to continue to provide you with a 5 star service for many years to come.
The Verto Team
Good they hve the best services ever
Good they hve the best services ever. And they’ve transformed my business and life generally .
16. december 2024
Uopfordret anmeldelse
Besvarelse fra Verto
Hi there,
Thank you for this wonderful feedback!
Providing excellent customer service and a user-friendly platform is extremely important for us so we are delighted to hear how impressed you have been with Verto.
It is great to hear that we have been able to transform your business and we hope to continue to have a positive impact on it for many years to come!
The Verto Team
response was faster today
10. december 2024
Uopfordret anmeldelse
Besvarelse fra Verto
Hi Alexander,
Thank you for your feedback!
Our dedicated support team will aim to resolve all queries as soon as possible. You can reach out to them via email or Whatsapp if you find that more convenient.
We are always happy to help!
The Verto Team
VertoFx is a dynamic new generational…
VertoFx is a dynamic new generational currency transfer platform. It has helped our cross border business in paying all our suppliers and vendors abroad. Their process seems seamless and the platform is user friendly. I must also state their platform is high tech and robust.
Lastly they have the best committed staff in the industry , most especially our relationship manager who was assigned to Us - Nisha Balendra.. Her level of passion to her job is very high. She is a problem solver even under pressure. Thumbs up for VertoFX
6. december 2024
Uopfordret anmeldelse
Besvarelse fra Verto
Hi Abiodun,
Thank you for your wonderful review!
It is great to hear how much our platform has been able to have an impact on your business. We have a highly dedicated team who prioritise ensuring all payments and processes are completed seamlessly and we have a user friendly platform.
Our relationship managers are extremely passionate about support all clients with their specific needs and are always happy to help!
We hope to continue supporting you for many years to come!
The Verto Team
It doing well in all aspects and am…
It doing well in all aspects and am very sure it would be a great project
1. december 2024
Uopfordret anmeldelse
Besvarelse fra Verto
Hi Abdulbasit,
Thank you for this feedback! We are delighted to hear you have been impressed by our platform. Customer satisfaction is extremely important to us so please do let us know if you have any further feedback at all!
The Verto Team
Good quick service.
28. november 2024
Uopfordret anmeldelse
Besvarelse fra Verto
Hi Ryan,
Thank you for sharing your great experience with Verto!
Providing excellent service is a top priority for us and we look forward to continuing this for you for many years to come!
The Verto Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.