Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Scammers do not buy from them
My parcel was left hanging from my post, which is an unsafe and unacceptable delivery method. Under UK consumer law, the retailer is responsible until the item is safely delivered — which clearly did not happen.
When I attempted to resolve this, I was blocked instead of being assisted.
Can yoh believe a company that blocks their own customers.
Order VE88192
Very bad experience with Venalisa. My order never arrived and despite multiple messages, I received absolutely no response. Their customer service is practically non-existent.
Due to the extreme delay, I eventually had to buy the products elsewhere. The fact that they simply ignore you when something goes wrong is completely unacceptable.
I do not recommend ordering from this company. Save yourself the frustration and buy your products from a more reliable store.
Order-VE88607
I bought the VIP4 kit a little over a year ago, and it was fine until I got an allergic reaction. Be careful about the topcoats that comes with the kit, it said hema free but the topcoats contain hema.
It’s listed in the ingredients on the back of the topcoat bottle.
Ordered for over one month and no news. Emailed them and they did not respond after a long time.
Showed me screenshots that the item has arrived in my letterbox and I received nothing at all. They keep showing me screenshots of arrival of items with no evidence of recipient signature.
I have deliveries from all over the world, and this is the first time in a long time that a parcel did not arrive. Paid SGD50 over dollars and now I know they are a scam company.
Dealing with this gel polish supplier has been incredibly frustrating. Communication is nearly impossible—they’re unresponsive, unclear, and show very little willingness to help once the sale is made. The post-purchase support is virtually nonexistent, which says a lot about how little they value their customers. It seems they still have a lot to learn about what real customer service looks like.
Bad service comany,I try to contract but no one reply and I haven’t received my parcel
Bought the VIP4 from Venalisa.com . I was impressed with the quality and pigmentations of these gel polishes for such an awesome affordable price.
Gave a review of 1 star but it doesn't show in their costumers reviews. They only include 5 star reviews. The reason for my 1 star is that they state that the kit I bought is HEMA free, but I still got severe allergic reactions around my nails (blisters, soars loosening of nail plate). This does not occur in other HEMA free brands, only with Venalisas products. Now I am left 60 gel polishes and $150 less.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
