Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Emma was amazing and my handbag looks incredible!!! The communication was a great surprise. Definitely ordering more
Besvarelse fra Vellrus
Thank you so much for the glowing review! 🥰
We are so happy you love your handbag and enjoyed our communication. It was a joy to assist you, and we're already looking forward to your next order.
I received updates throughout my ordering process and delivery. I knew exactly where my package was once it left the warehouse. Absolutely the best customer service! Thank you!
Besvarelse fra Vellrus
Thank you so much for the amazing review!
We are thrilled you had such a seamless experience with our customer service, and we hope to have the joy of assisting you again very soon!
The chanel purse and LV were amazing.
The lady help me with payment and shipment, Emma,is very courtesy and she resolve all my pending.
Besvarelse fra Vellrus
Dear Cristiane, thank you for your incredibly kind words! 🥰 Ensuring a seamless experience for you was my top priority. Enjoy your beautiful new bags, and I hope to assist you again soon!
This was a great experience, I was really happy with the quality of the merchandise. And Emma, was great! She kept me posted along the way as to when I would receive my order. Highly recommend 😊
Besvarelse fra Vellrus
Hi Lisa,
We are so happy you had a great experience! 🥰 Thank you for the recommendation.
We strive for the best quality and service, so hearing this means the world to us. Enjoy your beautiful pieces, and see you next order!
Emma was extremely helpful in helping me with my purchase and tracking it to delivery. Great communication and customer service! Emma rocks!
Besvarelse fra Vellrus
Hi Mr t,
Thank you so much for the fantastic review!
We are thrilled to hear you had a great experience with us. Your words mean the world to us, and they motivate our team to keep delivering the best.
We look forward to serving you again soon!
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
