Vella ModaAnmeldelser 

3
TrustScore 3.5 ud af 5

3,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Dametøjsbutik
  2. Tøjbutik
  3. Butik med modetilbehør

Skrevet af virksomheden

Vella Moda is an online fashion retailer dedicated to bringing women stylish, high-quality clothing, footwear, and accessories at exceptional value. Our mission is simple: provide fashion that helps women feel confident, beautiful, and empowered every day. We carefully source products from trusted manufacturers and established fashion brands that meet our standards for quality, style, comfort, and craftsmanship. Every item added to our collection is selected with our customers in mind, focusing on pieces that combine modern trends with timeless appeal. At Vella Moda, we believe trust is earned through consistency, transparency, and service. We are committed to providing accurate product descriptions, secure online shopping, reliable shipping, and responsive customer support. Our team works diligently to ensure every order is handled with care from the moment it is placed until it arrives at your door. As part of a family-owned retail business with decades of experience serving customers, we understand the importance of building long-term relationships. Customer satisfaction is at the center of everything we do, and we continually use customer feedback to improve our products, service, and shopping experience. Whether you're searching for everyday essentials, special occasion outfits, footwear, handbags, or the latest fashion trends, Vella Moda is dedicated to helping you shop with confidence. Thank you for choosing Vella Moda. We appreciate every customer and look forward to earning your trust for years to come.


Kontaktoplysninger

3,5

Middel

TrustScore 3.5 ud af 5

3 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,5

Alle anmeldelser

(3)

3 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse

Vi udfører kontroller af anmeldelser

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

I was sent the wrong product size

I was sent the wrong product size. I did a successful return of the jeans but now they saying they can't give me back my money or send me a new pair of jeans because it's tied up in a dispute. Which I've told the bank that it was done in error. So at this point I would never order from your store again and I am very dissatisfied. If I can rate you a zero I would.

14. maj 2026
Vella Moda-logo

Besvarelse fra Vella Moda

Hello Sarita,

We are sorry that your experience did not meet expectations.

After you notified us that the wrong size was received, we immediately provided a prepaid return label and worked with you throughout the return process. We confirmed receipt of the returned item and attempted to process a resolution. However, a chargeback/dispute was filed on the transaction, which prevented us from issuing a refund directly through our system while the dispute remained active.

We understand from our correspondence that the dispute may have been opened in error, but once a chargeback is initiated, the matter must be resolved through the payment processor and financial institutions involved. We have fully cooperated throughout that process and provided all requested documentation.

We sincerely apologize for the original shipping error and appreciate the opportunity we were given to assist. If the chargeback has been fully closed and there are any remaining issues, please contact us directly at [support@vellamoda.com](mailto:support@vellamoda.com) and we will be happy to review the matter again.

— Vella Moda Support

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere