Fake free returns
Their website indicates clearly on their main page, in the FAQ, that return shipping is free. However, when asking to return a product (order #1424), you end up talking to a script which ignores what you say and only offers partial reimbursements (first 10%, then 15%, then 50%) instead of following their policy. They claim that returns are to be paid by the customer and that they cost about $40, almost as much as the product.








