I have been waiting over 2 weeks for a payout. Customer service does respond and tells me they appreciate my patience, and I tell them I would appreciate payout. Customer service is very responsive, b... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I'm picky about where I play because so many sites have super slow redemptions and super slow Support some don't even even have support so I'm just having an FAQ section that they call their support s... Se mere
Reliable site always gonna refer my people to VegasGems, I've only had 1 issue and Kim (my in chat support agent), addressed the issue and was very fast about it... She also made it right without me h... Se mere
As an avid player, it is sometimes difficult to find a reliable site, well, I've found one. Vegas Gems has been nothing short of a phenomenal experience. Sleek design, vast array of games, and a suppo... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
USA's Newest Sweepstake Casino.
Kontaktoplysninger
Storbritannien
- vegasgems.com
Har ikke besvaret negative anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Love the platform can't wait till you…
Love the platform can't wait till you guys update more things about you guys platform the layout as well other than that I love this platform keep the good work up
Fast and friendly response
Fast and friendly response. Very helpful.
Awesome platform
One of my favorite slot platforms, redemption time always 24 hrs or less good selection of slots including pragmatic and helpful customer service almost instant replys. There's many platforms that fall short of satisfactory Vegas Gems Top notch!
I've had the greatest of gaming…
I've had the greatest of gaming experience at Vegas gems it's awesome I am very pleased with the whole platform.
prompt response and a very informative…
prompt response and a very informative agent
The response time is insanely quick…
The response time is insanely quick they are super friendly and very accommodating.
LMAO,
LMAO,
I RECORDED MY GAMES. EVERYTIME I BET SMALL I WOULD NEVER HAVE A LAG AND WHEN I BET BIG I ALWAYS HAVE A LAG.
I WON 2K BY BETTING SMALL. I TRY TO REDEEM 500.
AFTER I KEPT PLAYING WON 3K.
THEN LOST ALL 3K WHILE THEY SENT ME FOR 2 TIMES IF VERIFICATION.
I STILL SUPORTTED AND BOUGHT 20 DOLLARS OF GEMS BUT THEY SCAMMED ME. THEY TOOK MY MONEY AND DID NOT EVEN UPDAT MY GEMS AMMOUNT.
I GOT FRUSTRATED AND POINT OUT THE OBVIOUS.
I THEN ASK THEM WHY DO I LAG WHEN I BET BOG AND NOT SMALL. WHY DO I NEED TO VERIFY SO MANY STEPS.
NOW THEY JUST WANT TO REDUND ME ALL MY BOUGH GEMS AND NOT PAY ME OUT FOR MY 500 SWEEP SKATES. DONT WASTE YOUR TIME HERE. GO PLAY CHUMBA OR PULZ BETTER.
Quick informative response
Vegas Gems is one of my favorites
I really like this casino, the staff is great and fast to help, and the payout options are top notch if you are into crypto. They say withdrawals usually take at most 24 hours, which is very fast. The game selection is pretty big and I have had some really good luck there!
So far I am liking Vegas gems because…
So far I am liking Vegas gems because of there daily shard bonuses. I haven't been able to win anything yet but am hoping to in the near future. My favorite slot is joker jewels.
It's all about the support staff
It's all about the support staff. When it comes to Vegas Gems, they are in my opinion, the best in the entire world. They happen to respond very quickly and I am usually winning. I'd say 8 out of 10 times that I play. So yeah you should play vegas gems and yeah you should love Kim and H3pey, cuz you will.
Vegas Gems
Customer service very helpful, and made my redemption super easy!
Vegas gems is a fun social casino site
Vegas gems is a fun social casino site! The games are so much fun!
Quick and informative also very friendly
Kim was fantastic and an awesome…
Kim was fantastic and an awesome support staff
I’m so grateful for Kim, she’s an amazing person and deserves a raise!!
Locked out of account, 0 support
Vegasgems has locked me out of my account. One day it randomly locked me out of my account and asked for some sort of authenticator code. The thing is, I never set up an authenticator on the account to begin with. I've messaged support about this several times now, waited for weeks for a response but never got any besides one automated response that said they would get back to me. I looked around and other people have experienced this problem too.
So I highly recommend against Vegasgems unless you want to get randomly locked out of your account and lose your balance.
Well I'd give a 5 but I haven't had a…
Well I'd give a 5 but I haven't had a chance to use the slots yet cause j kind of like to build up more money for them first and I enjoy the crypto games with the exception of no auto, and it random if they have in all I may have missed some I'm sure slots probably have auto, so my experience today was with a bug and the CS lady was very nice and not dismissive of my knowledge of such things as somd CS can be especially at a casino, it took a slight bit but we worked through my issues and she even gave me a little something for my help/troubles some stingy dismissive places won't evenk do that because they dismiss it all as player error without it actually being such. It's always great for deal with helpful CS who can listen and work with you instead of try to place blame on you lol. So a++ for Kim
I've literally become In love…
I've literally become In love with this site! It's legit , and i don't mind putting money in , because I know that there not just gunna steal it , but there will be return ! Customer service is on point , and verification was secure , but not to extreme. Love vegasgems! Thanks guys
Did not respond
Would had rated 5 but support takes too long to respond or doesn't at all but other then that everything else is fine
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








