Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Been using Aspire since 2009 and it is constantly being updated and additional features added. Their upgrade policy is second to none when you upgrade from VCarve to Aspire. Their forum where actual... Se mere

Bedømt til 5 ud af 5 stjerner

Been using Vcarve Pro for two years with no problems, exceptionally bug free for such a complex system. Updating policy in-between versions is generous and works flawlessly. My only support question w... Se mere

Bedømt til 5 ud af 5 stjerner

I shopped for my CNC for about two years (I needed space to put it). Also looked at various CAD programs; I tried the Trial Version of Aspire (fully functional - just can't save files?).... Se mere

Bedømt til 1 ud af 5 stjerner

I used Vectric/Aspire for almost 20 years. Creating models in Aspire is painfully slow. A really cheesy "CAD" program. Pretty much everything else on the market runs circles around it. I hung in t... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Softwarevirksomhed

Skrevet af virksomheden

Vectric is an employee-owned software development company specialising in applications designed to make cutting parts using CNC technology a highly productive and enjoyable experience. The combination of power and simplicity lets you efficiently generate, modify and enhance your design, then quickly create precise toolpaths to drive your CNC. We back this up with a friendly and knowledgeable community of staff and customers who provide a user-experience that is second to none. If you are buying, building or already own a CNC machine then explore our extensive website (https://www.vectric.com) to learn more about how we can help you to get the results you want. We think the best way to prove how good our programs are is to let you try them, so we offer free trial software, training videos and files for download. We also recommend visiting our vibrant online "User Forum"​ (https://fourm.vectric.com/forum) where you can ask questions and see what other Vectricians are making!


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

36 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

A 10 years Vectric customer

I have been a Vectric customer for about 10 years now, starting out with Vcarve Pro and then upgrading to Aspire about 2 years ago.

Using the Vectric software is like driving a Ferrari for the first time, lots of horse power and somewhat intimidating until you get your feet good and wet. As you become more and more comfortable with the power, you will amaze yourself with the capabilities it possesses.

Even after 10 years, I still get stumped or frustrated and forget how to do things. But that’s where the well written manual and the support groups come into play. Everyone is welcome and willing to lend a helping hand.

Don’t sit on the fence about buying the software. Download the free trial, give it a thorough evaluation. From my perspective, you can’t go wrong if you’re serious about CNC.

11. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Long time user

I have been a user of Vectric software since version 1. I now do mostly carving on my CNC rotary attachment making walking sticks, pens, bowls, and other things. I know and have used many other good software products but none can compare to the range of tools and capabilities of my Aspire software. Now with the new Vectric AI tools to design with, my creative time is now a fraction of what I used to have to do. Vectric software is first class as is their support. I am often asked by many new-comers for advice on CNC machines (I have built quite a few from scratch) and software. My answer for the the software question is always the same - start with the best - go with Vectric!

Paul Fleming

10. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great company and software

I've been a Vectric customer for 20 years now. When I first came across their software it was the answer to my prayers as I had been really struggling to get to grips with CNC in general and I didn't fancy forking out the sums that other software cost in case it wasn't for me in the end. I found it easy and intuitive to learn and the customer support was first class. I've never regretted my decision and have upgraded many times over the years to the latest versions and new releases such as Aspire. I appreciate the fact that I can pay for the software once and then it's up to me if I want to upgrade rather than having to pay an annual license fee as many other companies in the field insist on.

11. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I have been a customer of Vectric since 2005

I have been a customer of Vectric since 2005, when they first started their business. I have all their software, where I mostly use the latest upgrade of Aspire. I have made many hundreds of projects using their product. If there are questions about their use of their software, they have dozens of helpful videos. I just started using their EasyCarve feature, creating carvings from photographs, which I'm amazed how great it is.

11. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

One of the best software packages I've ever used

I've been using Aspire since 2009 for both hobby and commercial CNC work. Working with Vectric has been one of the best software experiences I have ever had. The software is remarkably bug-free. The preview function is dead-on - if it's in the preview, you will see it in your work, as long as your CNC machine is configured properly. There has been a steady progression of features that have improved the software over the years, and the Vectric staff have been a pleasure to interact with on the occasions I have done so. If you have a hobby CNC machine, or if you need to do quick programs in a commercial setting, the Vectric products are excellent value for the money.

11. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I love Vectric

I love Vectric - having bought VCarve Pro to use in combination with my Ooznest WorkBee cnc machine on the advice of YouTuber, maker and guitar player Tim Sway (visiting at Maker central a few years back) I've no regrets.
All my design work is done in Affinity Designer as that's familiar territory for me, then imported flawlessly into VCarve to set up all the paths etc ready for export to my cnc machine.
With zero experience I was able to follow some of their online tutorials (nicely shot and with excellent pace) to get started and was soon carving and cutting like a pro. It's intuitive and easy to understand despite the vast array of options and strategies that can be applied. Combined with a good catalogue of designs to use, there's no reason not to get proficient quickly.
At the yearly Makers Central show in the NEC, Tod, Beki and the rest of the team greet you like old friends, they're genuinely lovely people.

24. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The software I wish I started with

When I started my CNC journey the software I used was very basic and lacked advanced features. Everyone in the forums told me to use vectric if I wanted to advance in CNC and they were right! It was very easy to understand upon install, they had a full library of tutorials and files so I could learn and practice 3d carving and their tool library made first time carving very easy. The most recent updates have been very solid from a feature standpoint and it’s not monthly subscription model like a lot of those other softwares which is nice. Buy once, cry once and use solid software

30. april 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

All roads lead to Vectric

I've tried other CNC softwares on the market and Vectric is by far the most robust and easy to use. In my experience, the support team has been great. Anytime I've had a question or an issue it has been resolved. Combine this with the free project files, and extensive education videos I feel like they really care about my CNC success.

1. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Really intuitive!

It might be intimidating at first, but once you dive into it, the softwares vrom Vectric are really intuitive. I wouldn't use anything else for my CNC needs. Don't be scared, jump in!

23. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The best in the business!

I can't say enough good things about Vectric, the software and the team. They really are the absolute best! I have had the pleasure of working with them now multiple times and have never been let down. Their support is amazing, quick to respond and knowledgeable. Yes there are orher options out there, but none does it better or as comprehensive as Vectric. I like it say "all roads lead to Vectric" because no matter what program you start with, you'll end up using a Vectric program.

22. september 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I tied getting support with no luck at…

I tied getting support with no luck at all. See on trustpilot common issue, which is sad, because I love the software, just customer support not good at all.

I tried emailing to support with no response, then to online@vectric requesting assistance ticket 301141

23. september 2025
Uopfordret anmeldelse
Vectric Ltd-logo

Besvarelse fra Vectric Ltd

Hi There, can I ask how you attempted to contact our support team? If via email you will have received an automated ticket response with a unique ticket number, please can you provide this so that I can look in to your issue for you? Thanks!

Edit** Thank you so much for updating to include your ticket number. I can see we received an email in to our support team this afternoon, which is being responded to now. Once we have all of the information we need on the issues you are experiencing we will do everything we can to help. Thanks

Bedømt til 1 ud af 5 stjerner

Vetric support is terrible

Vetric support is terrible. I emailed them 3 times to get help with a very simple question and the refuse to answer. I called long distance and left a message with no call back. Long story short if you ever have an issue then you’re on your own. Don’t count of them to lift a finger.

22. juli 2025
Uopfordret anmeldelse
Vectric Ltd-logo

Besvarelse fra Vectric Ltd

Hi Curtis, we're sorry to hear you have had trouble contacting our support team, this is very unusual. You would have received a ticket number from our automated system Zendesk if your emails were received, please can you confirm your ticket number or email online@vectric.com so that I can look in to this for you? Thank you.

Bedømt til 5 ud af 5 stjerner

Vectric is User Friendly

Vectric is based in England, which is good for the US as they utilize Metric and Standard measurements and both are interchangeable n their programs. They provide good response time to concerns from clients and you gotta understand, there is a 6 hour lag if you email them in the afternoon, it's night over there. I have never had an issue in Vectric programs that was not resolved rapidly. I have used Both VCarve Pro and Aspire as well as my students. I would not even consider switching to anything else. Another advantage is they are employee owned, they all have a personal desire to keep the customers happy. I have attended one of their stateside events, WOW what a group to converse with and no one was left out. Good company, good product, and good Customer Service.

17. juni 2025
Uopfordret anmeldelse
Vectric Ltd-logo

Besvarelse fra Vectric Ltd

Hi Billy, thank you so much for taking the time to review our software and customer support. We really appreciate it.

Bedømt til 5 ud af 5 stjerner

Excellent software

Excellent software. I've been using this for a few months now with a Shapeoko 4x4 machine and Genmitsu 6050 and it is great. REally functional and easy to use.
Highly recommend

9. juni 2025
Uopfordret anmeldelse
Vectric Ltd-logo

Besvarelse fra Vectric Ltd

Thank you so much for your kind review and recommendation Nick.

Bedømt til 1 ud af 5 stjerner

Refuse to transfer ownership

My friend purchased Vcarve Pro several years ago. The purchase agreement indicated that the software was fully transferable. Unfortunately, he passed away and left his purchase to me. When I attempted to transfer to my name, Vectric denied my request because they were unable to contact my deceased friend to confirm the transfer. My friend is dead, I have all of his purchase documents, and they refuse to honor the transfer of their fully transferable software.
Very disappointing and unreasonable.

14. april 2025
Uopfordret anmeldelse
Vectric Ltd-logo

Besvarelse fra Vectric Ltd

Hi Greg, I am really very sorry to hear of the death of your friend. I have investigated our exchange with you. When your friend purchased our software they would have been fully aware that they had purchased a personal licence for their exclusive use. You are correct that we do try to support the 'reasonable' requests of our customers to pass *their* software on - full, open, details are publicly available here https://www.vectric.com/support/faqs/#2a0d0498-367f-44c7-a2e0-cf21ec21d840. Typically we like to help customers wishing to sell or change their CNC machine to be able to provide the new owner with the full benefit of a complete CNC solution - we think this is a very positive and, in the CADCAM world, highly unusual aspect of our service. I want to remind you that you were not the software licensee, nor able to respond to the registered email address or any other contact details. Nevertheless on the same day as your last email to us, 15 April, my colleague replied to you at 08:19 - "Thanks for the information, please send us a picture of the license details on the case and we will see what we can do". You did not reply to this offer. We are happy to see if we can help if you can respond to our emails. Thank you.

Bedømt til 1 ud af 5 stjerner

Sad to write this review but has to be…

Sad to write this review but has to be said .I have owned vectrics software for many years without any issues until now .I upgraded from 11.5 to 12 and was surprised to find out I had to pay £160 . Never had this before turns out there is a time stamp on your software anything over the 1 year time stamp requires a payment for update .I will think twice in future for any updates .shame on you vectrics

23. april 2024
Uopfordret anmeldelse
Vectric Ltd-logo

Besvarelse fra Vectric Ltd

Hi John, we are sorry to hear you have been surprised by our upgrade policy.

First I should clarify that upgrades are completely optional and none of our customers are forced to upgrade at any time. You should only upgrade if you feel the new features and enhancements are going to be a benefit to your workflow.

Our full upgrade policy is available on our FAQ's section of our website here: https://www.vectric.com/support/faqs/

Minor updates (.5) are free to all customers who have the same major version, upgrades are only paid for if you would like access to new features released in a brand new version or if you would like to upgrade to a more premium software package with additional features.

I hope this helps.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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