No phone support
Sometimes you just want to talk to a real person on the phone, especially about money. Here it’s only chat or email, which feels distant.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Sometimes you just want to talk to a real person on the phone, especially about money. Here it’s only chat or email, which feels distant.
I actually hit a decent win with the bonus but it became useless with their massive wagering requirement. Every time I thought I was close, balance just went back to zero. It’s like running in circles for nothing.
Their app keeps sending push notifications about “hot games” even after I turned most of them off. I only deposited once and lost it, and now my phone keeps reminding me about that bad decision.
They charge a flat fee on some withdrawal methods, which I only noticed after the fact. It's hidden in their long terms. Not a huge amount, but it leaves a bad taste.
My debit card works everywhere else but here half the deposits get declined with some vague error. Bank says it's fine, casino says it's bank. Meanwhile my evening plan is ruined.
Played until 3am on my phone, half asleep, just mindlessly spinning and re-depositing because the process is too easy. Woke up in the morning, checked my bank app and honestly felt sick. Wish there were more friction before depositing again.
Changing email or phone is buried under security menus and half the time the confirmation codes don’t arrive. When money is on the line, that kind of sloppiness is worrying.
I like casinos that give tiny daily gifts or spins. Here it's mostly big deposit bonuses, nothing small or friendly. Makes it feel more like a business transaction than entertainment.
They list all these responsible gambling tools for show, but when I tried to use them it was confusing, or I had to ask support to enable things.
Some pages load without https lock symbol on my browser, which freaked me out a little. I withdrew and left.
Set a deposit limit but it only applied from next day, not instantly. I blew past what I meant to spend that night because of it.
Everything here is about grinding: grind wagering, grind tournaments, grind points. I realised after a week that I wasn’t even having fun, just chasing numbers.
Joined because a buddy said he had a good time here, but I honestly don’t see it. Maybe he got lucky. For me it was clunky site, confusing bonus, and a boring evening ending with zero balance.
I sent clear screenshots of the problem and they still replied like they hadn't seen them, asking me to describe again. Feels like they barely read.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.