I was opening an account with the broker. The process was very simple and easy. The people were very helpful and responded swiftly. My account was also approved easily than I thought. Thank you so muc... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I would like to request assistance regarding a pending order that did not trigger on my MT4 account. Account Number: 4410634 Platform: MT4 Instrument: US30 Order Type: Buy Limit Lot Size: 0... Se mere
Evelyn was extremely helpful in informing me in detail of everything aspect of my enquiry n she even went as far as emailing additional info .Now that for me is exceptional n I went to check emails to... Se mere
Virksomheden har svaret
What an amazing quick turn around and resolution by Mustapha at Vault Markets! Quick swift and to the point response and resolution! Thank you for your great service, MUSTAPHA
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Vault Markets, our team is made up of experienced and passionate International traders from within the Forex industry. Strategically combining their expertise to focus on developing and empowering African Forex markets to compete at a global scale. VaultMarkets is a product of 1st Fintech Capital (Pty) Ltd, South Africa, with company number 2020/936466/07, an authorised financial services provider, licensed and regulated by the Financial Sector Conduct Authority (FSCA) in South Africa, with FSP No. 51478.
Kontaktoplysninger
2nd floor, Nelson Mandela Square, Maude Street, Sandton, 2153, gauteng, Sydafrika
- +27 10 449 6045
- help@vaultmarkets.trade
- vaultmarkets.trade
Har besvaret 77 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Account registration
I was opening an account with the broker. The process was very simple and easy. The people were very helpful and responded swiftly. My account was also approved easily than I thought. Thank you so much Vault markets teen
I was helped within minutes
I was helped within minutes
Thank you for great service. CANDICE
This broker is just scamming us
This broker is just scamming us, it’s been 6days and im still waiting for my money.
I gave them all the proofs of my deposit and their agents ignore me , all they do is send stupid emails.
Thank you for your great service, MUSTAPHA
What an amazing quick turn around and resolution by Mustapha at Vault Markets!
Quick swift and to the point response and resolution!
Thank you for your great service, MUSTAPHA
Shone was very helpful props to that!
Candice was very helpful even though I…
Candice was very helpful even though I am very angry with the broker since it has alot of mistakes 5 Star for Candice
Order not triggered
I would like to request assistance regarding a pending order that did not trigger on my MT4 account.
Account Number: 4410634
Platform: MT4
Instrument: US30
Order Type: Buy Limit
Lot Size: 0.01
Entry Price: 45412.00
Order ID: 145743713
Date Placed: 20 March 2026 at 18:58
According to the chart on my platform (M30 and W1 screenshots attached), the market price moved below my buy limit level and reached approximately 45383, which should have triggered the pending order. However, the order remained pending and was not executed.
I really need Tick data showing Bid and Ask prices between 18:55 and 19:05 server time
Fast ,swift assistance with straight to…
Fast ,swift assistance with straight to the point advice..very impressed.
Candice keep up the good work!
LACAN YOU DESERVE MORE THEN 5 STARS !
LACAN YOU DESERVE MORE THEN 5 STARS !
THANK YOU FOR YOUR EXCPETIONAL SERVICE AND I AM STILL PROUD TO SAY I AM A HAPPY VAULT MARKETS CLIENT DUE TO PEOPLE THAT CARE LIKE YOU DO AND DELIVER THE SERVICE YOU DO !
THANK YOU SO MUCH!
Helped me in no time
Helped me in no time, thanks for your great service Toni
Great costumer service
Great costumer service , and thanks for Chante for her fast response !!
Customer service is amazing
Customer service is amazing, response time is satisfactory, fast withdrawals as well.
Customer support was on point.
Customer support was on point.
It was a bit delayed at first but sorted everything out within a day (24hrs).
Top employer.
Top employer.. she helped me 2 days and she made sure I am satisfied
I am extremely disappointed with the service received - lack of clarity of submitted document
I am extremely disappointed with the service I received, which is by far the worst I have ever experienced. You failed to provide clear guidance on the document requirements for registering my account, resulting in me having to resubmit my documents approximately six times. Each submission was rejected without proper explanation. Only after numerous attempts was I informed that scanned documents were not acceptable and that the files needed to be in JPEG format. Even after submitting JPEG images, the documents were rejected again because I had not been told that the photos needed to include a background to prove they were original pictures. Additionally, you failed to advise upfront that all documents had to be certified, forcing me to visit the police station twice to obtain new certified copies. This lack of communication, clarity, and customer support caused unnecessary inconvenience and frustration.

Besvarelse fra Vault Markets
Ive been trading with them since 2019…
Ive been trading with them since 2019 but as of late they have not been up to standard, At first I thought maybe they were adjusting to the new website and interface but its very evident now that this broker has gone to sh*t ,customer support is a joke ,deposits take days to get allocated ,I tried referring a friend and it took a full week for the account to be registered, all in all this is not a trustworthy broker anymore and anyone who wants to sign up with them is making the biggest mistake possible...

Besvarelse fra Vault Markets
CHANTE was extremely helpful and quick…
CHANTE was extremely helpful and quick to resolve my issue.
Thank you for the great service CHANTE.
Theres this one called Nanzeen,, very useless to the core. Vault Markets remove that person from office and let him go do the garden outside.
Great assistance and solved my issue…
Great assistance and solved my issue regarding internal transfers. Timely responses. Thank you for your great service, CHANTE
Funds didn't reflect on my trading…
Funds didn't reflect on my trading account and they can't trace it

Besvarelse fra Vault Markets
CANDICE was very kind and helped me…
CANDICE was very kind and helped me alot thank you candice
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







