I have never in my life dealt with such incompetent employees. Good luck getting even the simplest of issues resolved - ever
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Vault insurance seems to be unheard of across healthcare providers. When I contacted them to request details of family doctors who were in their network, they were only able to provide a short l... Se mere
I was having trouble finding my test results & Jo was very helpful. She went searching for it in various ways & eventually helped me figure out that my son had an account that wasn't connected to an... Se mere
Jo treated me very respectfully and made what could have been a stressful experience go so smoothly. My child had typed his email address wrongly and so we didn't receive our rapid test results. Tha... Se mere
Virksomhedsoplysninger
Om Vault Health
Skrevet af virksomheden
Learn More
Clinical Trials
Get Started
COVID-19 Test Kit
About Us
At Vault Health, we believe quality healthcare shouldn’t be difficult to access. That’s why we’re making it easier and more convenient through faster diagnosis, innovative clinical research, and digital-first care delivery. Thanks to our national clinician network and data-driven platform, we’re empowering patients to receive the effective care they need either virtually or in-person.
Why Vault Health?
On the ground, this means we were able to bring the first FDA EUA at-home PCR test to market and facilitate access to 10 million COVID-19 tests to consumers, employers, public health agencies, and school systems since the start of the pandemic. And through our partnerships with research universities and service providers, we’re helping ensure people from diverse backgrounds can participate in the clinical research that advances health equity.
As Vault Health continues to find ways to leverage our virtual platform and network of more than 750 medical providers across the country, we’re confident in our ability to positively impact healthcare for all. We’re optimistic about the future, and we’re just getting started.
Visit vaulthealth.com today to explore our products and solutions. If you need help with your order, simply contact our customer support team. Share your experience and leave a review–we’d love to hear from you!
Kontaktoplysninger
2,6
Under middel
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
very easy to work with
very easy to work with, seamless and fast customer service
17. maj 2022
Uopfordret anmeldelse
It was easy and fast thank you
16. maj 2022
Uopfordret anmeldelse
We needed my husband's test results as…
We needed my husband's test results as everyone else had received them and he had not. We called and got right through without all the normal rig-a-m-roll you usually get when calling now a days. We spoke with a pleasant young lady named , Jo Alice, she found his negative results right away and put our mind a ease.
Thank you for having such a pleasant young lady in your employ.
Darryl E. Bunn and Jo Ann Bunn
651-451-1962
16. maj 2022
Uopfordret anmeldelse
Miriam was very helpful and nice
Miriam talked me through several issues that were stopping me from getting my test kit. She guided me through steps while we were on the phone together and was very helpful
16. maj 2022
Uopfordret anmeldelse
Fabulous quick service and resolution…
Fabulous quick service and resolution to my issue.
16. maj 2022
Uopfordret anmeldelse
My Experience with Vault
My experience with Vault was incredible. The staffs were extremely helpful and courteous. The facility was kept clean, and every effort was made to prevent the spread of covid by giving new masks and sanitizing the table as soon as people finished using them. I mistyped incorrect information and called the service-line a few hours later when I realized my mistake. I was immediately greeted by kind employees who assisted me with my mistyped information without difficulty.
16. maj 2022
Uopfordret anmeldelse
As an 80 year old
As an 80 year old, got stuck at a point on the website. One quick phone call to the posted number and a very friendly and knowledgeable person guided me through the process. Well done.
14. maj 2022
Uopfordret anmeldelse
Briana helped solve my problem and was…
Briana helped solve my problem and was courteous. thank you!
14. maj 2022
Uopfordret anmeldelse
Today I was left in the waiting room over 20 minutes
Today I did my weekly covid test for work and was left in the waiting from for close to 20 minutes, I had to call the customer service for her to return to my zoom call. When she finally did come back she did not even apologize, this was unacceptable as I have been completing this testing weekly and have always finished within 10 minutes.
14. maj 2022
Uopfordret anmeldelse
Excellent job.
14. maj 2022
Uopfordret anmeldelse
Highly recommend
Fast, simple, and easy testing. Doctors and customer support were a pleasure to work with.
12. maj 2022
Uopfordret anmeldelse
I had received a saliva test kit and…FR# was invalid
I had received a saliva test kit and found out that the FR# was invalid, so I contacted Vault Health to see what was wrong. Within a few mins they had gotten back to me and had my issue fixed so I could continue with my test. Thank you for being so efficient in your customer service!
11. maj 2022
Uopfordret anmeldelse
Very helpful
My agent, Jill, was very professional and helpful. The reason I gave it 4 stars was because it took a while to get my issue of a non-registered test kit resolved, and required a call-back from the agent. Took over 30 minutes. I know that this was not her fault, as she was waiting on an answer from her team. But she did follow up ASAP.
11. maj 2022
Uopfordret anmeldelse
Great service!
10. maj 2022
Uopfordret anmeldelse
Joe was helpful and polite.
10. maj 2022
Uopfordret anmeldelse
Briana was very helpful and polite…
Briana was very helpful and polite about my needs. She didn’t immediately have a solution for my issue, but was able to find a solution and help me out. She made my experience very pleasant.
9. maj 2022
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.