Vaultek Safe Anmeldelser 6.297

TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I have four LifePods model number XLP10-BK well on one unit the latch broke in half, I contacted the support team and requested help with my issue. They were quick to respond and shipped me the latch.... Se mere

Bedømt til 5 ud af 5 stjerner

I have not had time to put the (3) Sliders I purchased for my sons through their paces however I would like to commend Seth and his team on excellent customer service. I ordered (3) sliders and on... Se mere

Bedømt til 5 ud af 5 stjerner

I recently purchased the LifePod XRC100i PLUS for my weapon. This case is fantastic especially with all the accessory packs. I had a little mix up in my order and the immediately addressed it and co... Se mere

Bedømt til 4 ud af 5 stjerner

I like most things about the MX Series safe that I purchased. It is well built, rfid and fingerprint works well, lighting inside is adequate although not ideal. Things I definitely do not like are... Se mere

Virksomhedsoplysninger

  1. Elektronikbutik

Skrevet af virksomheden

Vaultek started with an open imagination, a blank slate if you will. We saw an opportunity to introduce not just a new product - but an entirely new brand. We don't intend to create a one hit wonder, but evolve into a respected brand capable of building innovative products packaged with cutting edge technologies in both security and quick access.

Innovation. Safety. Security. Service.

Skrevet af virksomheden

VAULTEK IS ABOUT INNOVATION
We want to build high quality products but we also want to offer our customers with products that are innovative, stylish, and packed with cutting edge technologies. Pursuit of innovation is rooted deeply in the soul of our team members and it is rooted deeply in the VAULTEK brand.
VAULTEK IS ABOUT SAFETY
We design and build VAULTEK with a mission: our products need to make people’s life better and contribute to the community. We know that child gun safety is especially important and should be handled with care. We build VAULTEK safes so that our users can safely and securely store their firearms and access them quickly when needed. All the while preventing children from accessing them by accident.
VAULTEK IS ABOUT SECURITY
You have many important valuable things: jewelry, watches, documents, medicine, firearms, etc. You want to keep them secure yet quickly accessible when at home or traveling. VAULTEK safes provide a perfect solution for you.
VAULTEK IS ABOUT SERVICE
We put in huge efforts to build the VAULTEK products, and we put in equal amount of efforts to serve our customers. We do not make empty promises such as “100% satisfaction guaranteed”, rather we work diligently with our customers to take care of all of their concerns large or small. We listen to them carefully. We respond promptly to inquiries from our customers, and we often get our top engineers and managers involved in order to quickly and effectively resolve any issue brought up.

Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

6 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 61 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Sine Pare Customer Support

Had an issue with my DS5i safe, so I emailed customer support. After walking me through some troubleshooting steps, we were unable to resolve the issue. Vaultek offered to ship me out a replacement. Travis and their entire customer service department made it effortless to address the root of the problem and went out of their way to make sure that I was satisfied and confident in the issue's resolution. I own two of their safes and I can GUARANTEE you that I will own many more!

3. februar 2026
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Good products but could be better…

I purchased a desktop Vision biometric gun safe and the largest biometric rifle safe. Both often give me access denied readings and I have to touch the reader again before both safes open. That could be very dangerous if I ever needed to get to my rifles or handgun in an emergency with only seconds to react. That’s my only issue, otherwise both safes are very well made and designed.

6. januar 2026
Bedømt til 1 ud af 5 stjerner

Purchased a biometric safe

Purchased a biometric safe. Needed to contact Vaultek to get it going, no one answered the phone two days in a row. Decided to return it and they made me pay for return shipping even though I couldn't use or set up the safe due to failure on their part. It's not fair. I think the product is pretty good but the customer support was terrible.

4. januar 2026
Vaultek Safe-logo

Besvarelse fra Vaultek Safe

Hello Tim!
Thank you for taking the time to share your recent experience with us!
We apologize if you were unable to get an agent on the phone when you called.
We have refunded the remaining balance since your connectivity issue could not be readily resolved.
We really hope you will give us another try and allow us to earn back your trust.
Very respectfully!
The Vaultek Support Team

Bedømt til 5 ud af 5 stjerner

I got the sliding safe for my pistol

I got the sliding safe for my pistol, this thing came quickly, instructions were very helpful and understanding how to put the biometric fingerprints in and safe code. Honestly, I researched multiple comparable safes, and the quality of this one seems to be as advertised I would highly recommend it.

4. januar 2026
Bedømt til 1 ud af 5 stjerner

Poor customer service

The products are decent, but the VISN app is awful. The updates render the safes useless when it fails, and the customer service is non-existent. Terrible.
Do not buy these products until they figure out their VISN interface and perfect their customer service.

23. januar 2026
Uopfordret anmeldelse
Vaultek Safe-logo

Besvarelse fra Vaultek Safe

Hello Mr. Cassis!
We appreciate your invaluable insight! Thank you for taking the time to chat with us.
Based on our conversation, we will, collectively, proceed with the plan as it was discussed. We are grateful for your willingness to provide further feedback.
Thank you for trusting Vaultek with your security needs!
The Vaultek Support Team

Bedømt til 5 ud af 5 stjerner

Incredibly rosponsove support team

Incredibly rosponsove support team! I had a technical issue with the biometric scanner on my safe, and they had processed and shipped me a replacement safe within a day! Couldn’t be happier with the level of customer service. Add to that the fact that the safes are well built, and very cool, and I’d recommend a Vaultek safe to anyone!

22. januar 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Vaultek helps me sleep better.

I have now have a second Vaultek product and am very satisfied with both. I use one at home and the other when I travel. I sleep better on the road having someplace to keep items I want secure.
But I wish they offered an upgraded security cable option made from Stainless Steel Aircraft Cable - Type 304.

15. august 2025
Bedømt til 5 ud af 5 stjerner

Brandon w/Vaultek

Brandon, one of the Vaultek customer service reps, was very helpful with all of my inquiries and followed up repeatedly until my issue was resolved.

15. januar 2026
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

The product itself was good but there…

The product itself was good but there was items missing. I send an email regarding this matter and got a response telling me to list the missing items. So I did and never got a reply back or a call back.

5. december 2025
Vaultek Safe-logo

Besvarelse fra Vaultek Safe

Hello Jose!
We responded to your reply asking for confirmation of the LifePod X being received. Additionally, we have added the missing accessories to our shipping queue. Our shipping team will provide all your tracking information, once it ships.
We apologize for any inconvenience and appreciate you choosing Vaultek for your security needs.
Kind regards!
The Vaultek Support Team

Bedømt til 5 ud af 5 stjerner

Best product and even better service…

Best product and even better service for the money we spend. My safe’s battery died and I lost my keys, I ended up getting it open but damaged the locks and without me asking for a free replacement, they did it right by me. They sent me a replacement. What more I can say!!

7. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Desktop Plate Mount for DS2i

Reviewing the Vaultek Desktop Mounting Plate for the DS2i Smart Safe

The mounting plate is solid metal and feels very high quality. It comes with four screws for desk or drawer installation, which is appreciated. That said, it would be even better if Vaultek included optional screw lengths. The screws provided were slightly longer than my drawer, so I added a thin piece of plywood underneath for proper support.

Once installed, the plate locks in securely and does exactly what it’s supposed to do. Since mounting the safe, it no longer shifts at all when opening or closing it—even with my firearm inside. Before installing the plate, the safe would move slightly and needed occasional repositioning.

Overall, it’s a well-built, sturdy mounting solution that significantly improves stability. 👍

4. januar 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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