The product supplied was of the customary high quality and the delivery was? Well I disagree with the description as express delivery. I would call it Hyper-Drive. Only Scottie on the Enterprise cou... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good variety of options on offer with a competitive price. Quick delivery and carefully packaged. The best option for me on-line for these kind of products. 5 stars business.
Vape Mountain has proved, over the years, to be a reliable and efficient on line company. My orders are delivered swiftly and securely packaged. Highly recommend them.
Love Vape Mountain! Have been using them for years now. They dispatch within 24 hours so order arrives very quickly. Competitive prices and a vast range of quality products.
Virksomhedsoplysninger
Skrevet af virksomheden
Vape Mountain sells vaping and electronic cigarette products from around the world. Shop for the finest flavours at great prices with fast delivery.
Vape Mountain
Skrevet af virksomheden
- Free Delivery Available
- We offer free UK delivery on ALL orders over £20. This way, you can stock up on your favourite flavours from the brands you love with ease.
- Save On Bulk Purchases
- We offer money-saving deals on a wide range of refill cartridges, cartomisers and pods. This makes it easier (and cheaper!) for you to buy the refill flavours you love in bulk.
- Brands You Can Trust
- We've years of experience working with popular vaping brands, so we're confident that you'll find your preferred e-cigarette from a name you can trust.
- Product Experts
- Whether you're new to vaping or you're a seasoned vaper, our dedicated team of product experts are on hand to help. If you'd like any information about any of our products, whether that's about device compatibility, flavour profiles, or any of our bulk offers, our customer care team are here to help. You may also find our Knowledge Centre useful, where you can find a wealth of information about vape brands, e-cigarette devices, and where in the world you can vape.
Kontaktoplysninger
Unit 6 Union Court, Union Road, SW4 6JP, London, Storbritannien
- 020 7501 1108
- helpdesk@vapemountain.com
- vapemountain.com
4,7
Fremragende
542 anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
very good service products came on…
very good service products came on time via royal mail tracked products very good quality so far very impressed
20. december 2024
Super speedy delivery!
A lovely company to deal with. Easy to navigate webpage. Incredibly fast delivery.
13. november 2024
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Unprofessional company
Ordered OK menthol high and received OK menthol medium it took 3 days for them to reply to an email ,I will never use this company again
9. november 2024
Besvarelse fra Vape Mountain
Dear Maggie,
Thank you for providing your feedback.
Our records indicate that your order was delivered to you on November 11, 2024.
On November 17, 2024, we received your email regarding the receipt of an incorrect strength. We sincerely apologise for this oversight. Unfortunately, our offices are closed over the weekend, and we were able to respond to your email on November 19, 2024.
In your response, you indicated that you wished to keep the order.
We regret any inconvenience this situation may have caused.
Should you have any further questions or concerns, please do not hesitate to contact us at helpdesk@vapemountain.com.
Kind regards,
The Vape Mountain Team
fast delivery
8. november 2024
Bought for the first time from vape…
Bought for the first time from vape mountain,and the price was lower than other firms on internet,allso the goods arrived in just a couple of days,so thank you
1. november 2024
Never Again…
Ordered a Vype epod kit on 24/10/24 and when it arrived it would not charge. I contacted Customer Service and advised them of this and that the manufacturing date on the box read SEP 19. I suggested that the battery had probably degenerated as the kit was 5 years old. I was advised to return the kit so that it could be checked and, if necessary, replaced. Replacement kit arrived today, 09/11/24 and yet again is failing to charge. This time the manufacturing date reads Dec 19. Another 5 year old piece of equipment. So disgusted that I went to a local vape shop and purchased an entirely different kit. So much for trying to quit smoking via Vape Mountain. I will suffer the £26 odd loss rather than the hassle and inconvenience which would want you start smoking again!! I wish to state that Molly from the Customer Care Department was amazing throughout the process
9. november 2024
Uopfordret anmeldelse
Besvarelse fra Vape Mountain
Dear Mr Bridges,
I am truly sorry that the replacement item you have recently received has proven to be also faulty.
I can see that you have emailed our Helpdesk Team advising of the issues you have experienced. Please be assured that we will be back in touch very soon with a view to resolving your query.
Please accept our apologies for any inconvenience this may have caused you.
I will be sure to pass on your kind comments regarding our service.
Kind regards,
Victor
Vape Mountain Team
I have purchased from you many times in…
I have purchased from you many times in the past and
every transaction was excellent.
Thank you.
23. september 2024
did not have stock in took an age to…
did not have stock in took an age to come but in their defence excellent customer service
27. september 2024
Besvarelse fra Vape Mountain
Dear Mr Macritchie,
I am very sorry that the items you ordered took longer than anticipated to be delivered.
Unfortunately, and due to an unforeseen delay affecting the shipment containing your items, we were only able to dispatch your order outside the expected lead time.
Let me also thank you for your comments regarding the service you received, and, above all, your patience and understanding.
In any case, I hope that you are enjoying your Cirro Regular Tobacco E-Liquid, and that we can be of service again to you soon.
Kind regards,
Victor
Vape Mountain Team
Quick turnaround
Quick and efficient; easy enough to find products and quantities on the website.
6. september 2024
Excellent service
19. august 2024
Items arrived super quick and at a good…
Items arrived super quick and at a good price compared to other sites. Would purchase from them again.
26. juli 2024
Good selection …
Have used this company for a long time now and never been let down. Always delivered on time. Safely packaged and competitively priced.
8. juli 2024
Very prompt delivery
8. juli 2024
Easy to use web site
Easy to use web site! Good value! Quick delivery! Cheaper than leading supermarkets!
19. juni 2024
Quick in arriving,very helpful easy do…
Quick in arriving,very helpful easy do order even for me,
28. maj 2024
I bought it twice and both times they…
I bought it twice and both times they sell what they don't have, they accept the order but after a few weeks they write that it's gone, very poor service.
3. maj 2024
Uopfordret anmeldelse
Besvarelse fra Vape Mountain
Dear Kestas,
Thank you for your feedback.
Please accept my sincere apologies for the delay and issues with your order.
I have raised an internal investigation so issues like this can be prevented from happening in the future.
I can see a full refund was actioned for you on 03/05/2024. If you have any further questions please email us at helpdesk@vapemountain.com
Kind regards,
Lakshan
Vape Mountain
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.