THE VALUE HOSTED Anmeldelser 72

TrustScore 4.5 ud af 5

4,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

First time used this service, fully satisfied with the service. Hosting speed is good, site always up, offers more featues then other ones and the most important thing that inspired me each time, is t... Se mere

Bedømt til 5 ud af 5 stjerner

This review is for the support guy D. Noitk who saved me from 3,4,7 layer DDOS attacks. I was so annoyed that I decided to close the website because every web service I approached was either too expen... Se mere

Bedømt til 3 ud af 5 stjerner

Hosting cost is comparatively cheap. Changing settings in the Plesk tool is limited and need to raise ticket multiple times to setup the website initially. Support team response could be better. There... Se mere

Bedømt til 2 ud af 5 stjerner

First of all, you don't have a live chat to resolve technical issues on the spot. The ticket system is ridiculous, it take times for the technical team to respond, then re respond, it takes days.... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Webhostingvirksomhed

Skrevet af virksomheden

We are one of leading IT Services provider globally with over thousands of satisfied customers. Founded in 2014, We have expanded our satisfactory region to the level that has reached to one of the emerging providers in the world. Our Technology is up-to-date with best professional quality services assurance. We are perpetrated towards continually assessing and advancing our quality of product and services provided. We thoroughly believe that we are ahead of the competition with a primary objective to provide our clients with the best services they need and most importantly deserve. Our Teams are compromised of skilled professionals ensuring their best to do better and better every time.


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

72 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Excellent

Every thing is fine but one suggestion is to increase in support team for quick disposal of every query. Some time queries takes not time but some time it takes time to complete.

8. maj 2022
Bedømt til 2 ud af 5 stjerner

Lack of technical support on the spot

First of all, you don't have a live chat to resolve technical issues on the spot. The ticket system is ridiculous, it take times for the technical team to respond, then re respond, it takes days.
Also, emails asking for technical assistance are obviously not read properly, addressing one issue but not all included in an email.

I wish I did not sign up with value hosted, will never recommend it to anyone.

2. september 2021
THE VALUE HOSTED-logo

Besvarelse fra THE VALUE HOSTED

Dear Elizabeth,

Sorry for the caused inconvenience. We have investigated the issue and it turned out that you have stopped replying to our support tickets to resolve the technical difficulties. As for the live chat, our tech-savoy support lads are available 24/7.

We not only respond to support tickets and live chats but also send reminders to those who are late to get back to us. We have evidence of it. Instead of getting back to us, you went straight for defamation.

We hope Trust Pilot representatives read this as we are daily victimized by such customers who first use our services, leave a bad review on Trust Pilot, and then threatens to get a refund for review removal. It’s a classic act of defamation that customers have adopted nowadays.

As we believe you don't have enough maturity as a client, we are refunding your invoice and cancelling your order.

Have a good day.

Bedømt til 1 ud af 5 stjerner

not responding

I have bad experience with this company calling again and again to support department but no one responding and not solving my problem. This is my experience for other customer i do not have any idea.

10. august 2021
THE VALUE HOSTED-logo

Besvarelse fra THE VALUE HOSTED

Hi,

Sorry for the caused inconvenience. Value Hosted is a customer-centric web hosting company and shall remain that way.

Referring to your feedback, we have timely responded to your support tickets. The issue lies within your domain. Your domain is on hold due to non-compliance with ICANN policies. Furthermore, your registered email address is also not verified.

As per ICANN policies, on July 24, 2021, we had sent an email to you, containing a link, to your email address asking you to click the verification link. To date, this email address has not been verified.

We had sent several email verification reminders but you didn’t bother to complete the process. All that said, we are still ready to help you out.

Have a great day.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere