I want to be fair here because the…
I want to be fair here because the person who signed me up was good. She knew the county, she knew the deadline, and she got the paperwork in on time. No complaint about any of that.
Then nothing. Six weeks, no email, no call, nothing. I understand these things sit with the county for a while. I'm not expecting a result in a week. What I expected was somebody to tell me it was sitting with the country.
I called three times. Left a voicemail twice. Nobody called back. On top of that I couldn't work out what I was actually being billed, because the site talks about no fee if you don't win but I'd been signed up on a monthly plan and nobody explained how those two things fit together. It got sorted eventually. By then I'd already decided I wouldn't use them again. It wasn't the waiting, it was being left to guess.








