Valoirelondon Anmeldelser 9

This company should be avoided at all costs. The order took about two weeks to arrive and when it did the colour was completely different from the website illustration and was very poor quality. When I requested a return label I was offered a pitiful partial refund of 25%! I declined, and then another offer came for 30% which I reluctantly accepted. I've never come across such bad customer service. I will never buy from this company again

horrible customer service, parcel not delivered and no solution

If I could give no stars, I would. Dress arrived and it has been made so bad! It came straight from China so obviously there hasn’t been any checks this end. Cheap material and I got ripped off for 34.99! Have continued to complain, they offered 40% max refund, and now that have not replied!! Stay away from this company!

Literally abused by this company .. received a very poor quality item which was massively under sized.

Upon requesting a refund I was advised they had changed their policy and decline refunds. I raised a case with PayPal which was accepted

Weeks later I got an email saying “I hope I choke on my money” Wow

I received a terrible quality coat, the told me I’d have to ship it back to CHINA at my own expense.. NO. Got a refund from PayPal and then have just received an email saying ;
“ I just looked at your photo and noticed how ugly you were. I really hope our coats made you look a little prettier.”

Funnily enough it was signed off as MOHANNED who is also the only 5 star reviewer on here LOL.
Don’t use this company - at all.

This company is also known as Sophie&Mae, please be careful they are scammers! They keep changing names! Clothes are disgusting, you can’t send back and take 6 weeks to arrive battered and damaged ! Based in China not uk

I blought a dress for my daughter birthday and its so lovely. The quality is very good and not poor looking!

CAZA CROPPED “SUEDE” TRENCH COAT Please do not buy from this company. I ordered a “100% leather suede” jacket which took weeks to come (clearly shipped from China) it arrived and was poor quality and definitely not suede, it was 100% polyester. It looked nothing like the jacket in the ad and the photos online which are of genuine suede. When I requested to return it they declined. I feel like I was scammed very badly

CAZA CROPPED “SUEDE” TRENCH COAT Please do not buy from this company. I ordered a “100% leather suede” jacket which took weeks to come (clearly shipped from China) it arrived and was poor quality and definitely not suede, it was 100% polyester. It looked nothing like the jacket in the ad and the photos online which are of genuine suede. When I requested to return it they declined. This is a crooked website that do not respect UK consumer rights and your right to return, avoid at all costs.