Fantastic experience on the whole and most importantly very very quick delivery. I had to return one bag (due to size, my fault) and got a different one the day after. Return went through fast and ver... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Our new Samsonite cases are perfect. Exactly as seen on the Company's website. The price was good, the ordering process straightforward and delivery prompt. Suitcases were well packaged.
It was easy to find what I was looking for and to place my order online. Delivery was prompt, and my parcel arrived in good condition. Would recommend and order again.
Excellent ordering, follow up and delivery! Both Samsonite upscape cases came well packaged and as ordered. What I thought cwas a bit"stingy" was considering the cases were medium/premium cases only... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Valise Luggage stocks leading top brands such as Samsonite, Victorinox, Bric's, Porsche Design and Horizn Studio. We only display the best handpicked Luggage, Business and Weekend Bags saving the customers time searching. Sustainability is at the forefront of the site with a dedicated section. So whatever choice you make, you can ensure it will be the best.
Kontaktoplysninger
Storbritannien
- 0207 126 8211
- info@valiseluggage.co.uk
- valiseluggage.co.uk
4,7
Fremragende
547 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 54 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very helpful staff when I had to…
Very helpful staff when I had to contact them about a problem with my order. All resolved very quickly
8. juni 2026
Product is fine
Product is fine - I ordered the sand colour first but it doesn’t go with my outer clothes so I ordered the black which is fine.
However, I have-still not received my refund for the sand one??
1. juni 2026
Excellent customer service
Excellent customer service. I contacted the team to ask if I could cancel an order before it was dispatched, as I had decided to keep a similar suitcase I had purchased earlier. They replied almost immediately and processed the cancellation without any hassle.
Fast, helpful, and efficient service. It's refreshing to deal with a company that responds so quickly and makes things easy for customers. Thank you!
10. juni 2026
Uopfordret anmeldelse
Besvarelse fra Valise Luggage
Thank you!
Quick Delivery
Order turned up next day after ordering early afternoon the previous day. Cases well packed and exactly as described. All good!
29. maj 2026
Besvarelse fra Valise Luggage
Thank you for the great feedback!
Besvarelse fra Valise Luggage
Thank you for the great feedback!
Besvarelse fra Valise Luggage
Thank you for the great feedback!
Excellent customer service especially…
Excellent customer service especially as I had ordered the wrong item. Service and delivery were very good as was the returns process - this being needed due to my own errors!. Thanks for a great service.
1. maj 2026
Besvarelse fra Valise Luggage
Thank you for the great feedback!
Excellent ordering
Excellent ordering, follow up and delivery!
Both Samsonite upscape cases came well packaged and as ordered.
What I thought cwas a bit"stingy" was considering the cases were medium/premium cases only one "Free" Retreev luggage tag. But Hey Ho that's the way it goes, have to remember the next time.
13. maj 2026
Besvarelse fra Valise Luggage
Thank you for the feedback! The smart luggage tag is a free gift from us. We send one out per order £350 or more.
Ordered case and emailed it had been…
Ordered case and emailed it had been lost in transet and no more stock to resend . I do not think they had it in stock in the first place .
11. maj 2026
Besvarelse fra Valise Luggage
Dear Customer - All our stock levels are accurate. The case you ordered was the last one we had and isn't made anymore by Samsonite. Sadly it went missing on the way to you by the courier and we couldn't send you a replacement. I am really sorry for the inconvenience. A full refund was issued.
Very good experience
Easy to navigate website, great price, very speedy delivery. Thank you
11. maj 2026
Besvarelse fra Valise Luggage
Thank you so much for the great feedback!
Quick !
Quick !! Same case other suppliers , ridiculous delivery times . You said 2 days , was actually 3 , but great service . Holding stock and quick shipping gets you sales … keep at it !!
11. maj 2026
Besvarelse fra Valise Luggage
Thank you so much for the great feedback!
Besvarelse fra Valise Luggage
Thank you so much for the great feedback!
Valise offered a promotion which made…
Valise offered a promotion which made this the best option for my purchase. Thrilled with my purchase.
5. maj 2026
Besvarelse fra Valise Luggage
Thank you so much for the great feedback!
Delivered promptly and very well…
Delivered promptly and very well packaged, product as described and very good quality
5. maj 2026
Besvarelse fra Valise Luggage
Thank you so much for the great feedback!
Genuine Sale Offer
Bought a Sampsonite restacked cabin bag at £90 less than most other stores. Delivery took 4 - 5 days & the bag is great.
5. maj 2026
Besvarelse fra Valise Luggage
Thank you so much for the great feedback!
Delivered when they said they would and…
Delivered when they said they would and supplied what they indicated. Packaging was acceptable.
5. maj 2026
Besvarelse fra Valise Luggage
Thank you so much for the great feedback!
Besvarelse fra Valise Luggage
Thank you so much for the great feedback!
Besvarelse fra Valise Luggage
Thank you!
Never received the item and have had no…
Never received the item and have had no response from the retailer and no refund etc
2. marts 2026
Besvarelse fra Valise Luggage
Dear Customer
I am sorry to hear, the item was sent out after you placed the order. We have looked into this, as no one was home DPD then decided return the backpack back to us which we are yet to receive yet. We have sent out another one today.
Please check on your emails, DPD will text and email a one hour time slot tomorrow. If you are not at home you can re arrange it.
Sorry for any inconvenience
Kind regards
Valise Luggage
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