We ordered an oak herringbone block hand sample from V4 for one of our clients. The sample arrived promptly, well packaged, and even came with a pack of Love Hearts sweets!
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great online purchasing procedures. Very quick and easy to carry out. I received the Rubio Accelerator bottles very quickly with no fuss. Haven’t used them yet but I’m sure they’ll be fine. The inclus... Se mere
Virksomheden har svaret
Katie was really helpful advising us of the best flooring option for our needs. Great selection and quickly found our ideal colour, look and material. The showroom layout with pull out drawers makes i... Se mere
Virksomheden har svaret
I really like the v4 product, it’s high quality and looks great when fitted. Recently, I ordered some additional samples for another room and the follow up service from Jess was great. She answered al... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om V4 Wood Flooring
Skrevet af virksomheden
Bring nature inside with beautiful wood floors and walls from V4.
Explore our extensive collections, featuring a wide range of wood flooring styles including plank, herringbone, and chervon designs, available in a wide range of tones and finishes to help you find the perfect match for your project.
Alongside our engineered wood ranges, we offer cork floor and wall collections, durable wood-effect SPC click vinyl flooring, stylish wooden wall panels, and more.
You can order unlimited free hand-sized samples directly from our website, making it easy to compare options from the comfort of your home. When you're ready, visit your nearest approved V4 retailer showroom to take the next step.
As one of the UK’s leading wood flooring brands, we’re also committed to reducing our environmental impact. All of our hardwood is responsibly sourced from well-managed, sustainable forests.
Kontaktoplysninger
V4 WOOD FLOORING, GREENBAYS PARK, CARTHOUSE LANE, GU21 4YP, WOKING, Storbritannien
- 01276 488099
- team@v4.co.uk
- v4.co.uk
Browse our collections
4,7
Fremragende
255 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
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I have yet to receive the order
I have yet to receive the order! So how can I possibly review it?
8. januar 2026
Besvarelse fra V4 Wood Flooring
We are sorry to see this review, we can’t find any prior contact from you regarding a missing order, and so we haven’t had the chance to investigate or help resolve this for you.
If you can contact us directly with your order details on enquiries@v4.co.uk / 01276 488099, we would be more than happy to look into this immediately and get it resolved for you.
Able to find the specific product I…
Able to find the specific product I needed in the UK. Delivered as promised
29. december 2025
Besvarelse fra V4 Wood Flooring
Thank you for your review, we are so pleased you were able to find the exact product you needed and that delivery was as promised. We really appreciate your feedback 😊
The flooring is amazing
The flooring is amazing, quick delivery and responsive customer support. All great.
22. december 2025
Besvarelse fra V4 Wood Flooring
Thank you for your lovely feedback, we are delighted you are happy with the flooring and that delivery and customer support were all spot on 😊
Will definitely use this company
The showroom is set out so that you can get a strong idea as to how the flooring will look in situ.
Jon could not have been more helpful when we were debating which flooring to go with and gave us good sized samples to take away
22. december 2025
Uopfordret anmeldelse
Besvarelse fra V4 Wood Flooring
Thank you for your kind review, we are so pleased you found the showroom helpful and that Jon was able to support you in choosing the right flooring. We are glad the larger samples helped too 😊
The product arrived swiftly and…
The product arrived swiftly and securely packed, boasting impressive quality. Highly recommend!
29. december 2025
Uopfordret anmeldelse
Besvarelse fra V4 Wood Flooring
Thank you so much for your lovely review, we are pleased to hear your order arrived quickly, was well packaged, and that you are impressed with the quality. Your recommendation really means a lot to us 😊
Quick and efficient
22. december 2025
Besvarelse fra V4 Wood Flooring
Thank you for your review, we are really pleased you found the service quick and efficient 😊
Sales great, after sales rubbish
Sales person was great to talk to, sent samples and wasn’t too pushy, ordering was simple. When the product arrived it was a different colour to what we’d chosen, I called up and there was no apology they just said, must be a different coating used by the manufacturer, we’ll tell warehouse about it, I sent pictures etc and they agreed it was a different colour but still no apology, I did get the offer to send it back , however this would have put my build back a delay I couldn’t really afford. When laying I found a few boards that weren’t 100% square, this in turn started to throw out big sections of the floor, which I then took back up removed the board and relayed the floor, there must have been 8 boards like this in 22 square meters.
15. december 2025
Besvarelse fra V4 Wood Flooring
Hi Simon,
Thank you for taking the time to leave a review. We are sorry to hear that you are unhappy with the finish and that this has been your experience.
We have looked into this and cannot find any record of correspondence or calls from you, including images relating to the issues raised. We are always keen to help resolve any issues, we would really welcome the opportunity to look into this further for you.
If you could please contact us directly at enquiries@v4.co.uk.
Besvarelse fra V4 Wood Flooring
Thank you so much for your lovely feedback, we are really pleased to hear everything went well 😊
Great quality product
Great quality product - received really quickly and well packaged - would recommend thanks
5. december 2025
Besvarelse fra V4 Wood Flooring
Thank you so much for your lovely review! We are really pleased to hear your order arrived quickly, and well packaged.
Please don't hesitate to reach out if you need any further support.
Fantastic customer service
Fantastic customer service, would highly recommend this company, we had an issue and reached out to V4 for help, they immediately sorted this for us no questions asked. Shout out to Lucy on this!
4. december 2025
Uopfordret anmeldelse
Besvarelse fra V4 Wood Flooring
Thank you so much for taking the time to leave this lovely review!
We are really glad we could help and get everything sorted quickly for you. I will make sure your feedback is on 😊
Got free sweets!!
Got free sweets!!! Delivery fast and efficient. Will be using again
24. november 2025
Besvarelse fra V4 Wood Flooring
Thank you for the 5 stars! We are delighted the delivery was fast and that the sweets were a hit!
We look forward to helping you in the future!
Very easy and quick delivery of free…
Very easy and quick delivery of free samples to my home with some free sweets too.
10. november 2025
Besvarelse fra V4 Wood Flooring
Thank you so much for your lovely review! We are really glad to hear your samples arrived quickly and that the sweets were a nice surprise too 😊
If you need any help choosing the right floor or would like advice on your project, we are always here to help.
Fabulous show room
Fabulous show room. The large scale samples give a really good impression of what the different options will look like. Jon was extremely helpful and after less than an hour we left with the confidence that we had found the best possible flooring for our project.
11. november 2025
Uopfordret anmeldelse
Besvarelse fra V4 Wood Flooring
Thank you so much for your lovely review! We are delighted to hear you enjoyed the showroom and found the large-scale samples helpful, they really do make such a difference when choosing the right floor.
Please don't hesitate to reach out if you have any further questions as your project progresses.
We will pass your kind words on to Jon as well!
Fast service
3. november 2025
Besvarelse fra V4 Wood Flooring
Thank you so much for your feedback! We are really pleased to hear you received such fast service 😊
Great customer service
Fantastic customer service. Gave great advice on how to deal stains to wood floor and products sold worked a treat.
3. november 2025
Besvarelse fra V4 Wood Flooring
Thank you so much for your lovely feedback! We are really pleased to hear our advice helped and that the products worked so well for your floor. If you ever need any further guidance or aftercare tips, our team is always happy to help 😊
Fast delivery and good quality samples.
24. oktober 2025
Besvarelse fra V4 Wood Flooring
Thank you so much for your review! We are delighted to hear your samples arrived quickly and that you were pleased with the quality. We hope they help you find the perfect floor and if you need any further advice, our team is always happy to help 😊
Absolutely amazing service which made…
Absolutely amazing service which made picking flooring for my house very easy and a good experience!
I also loved the showroom!
24. oktober 2025
Uopfordret anmeldelse
Besvarelse fra V4 Wood Flooring
Thank you so much for your lovely feedback! 😊
We are so pleased to hear you enjoyed your showroom visit and found the experience of choosing your new floor easy and enjoyable. We hope you love it in your home!
Besvarelse fra V4 Wood Flooring
Hi Thomas,
Thank you for reaching out. We haven’t been made aware of any previous message from you, so if you could please contact us directly at enquiries@v4.co.uk we will be able to confirm which collection and product you are referring to and get a clearer picture of the issue.
For clarity, our engineered wood floors are a natural product and therefore not waterproof, whereas our SPC collection is 100% water-resistant.
We visited the showroom last weekend…
We visited the showroom last weekend and worked with Amelie who was so helpful. We haven’t yet decided on a floor, but the experience so far has been really great and we wouldn’t hesitate to recommend! Thanks Amelie for great customer service.
23. august 2025
Uopfordret anmeldelse
Besvarelse fra V4 Wood Flooring
Thank you so much for your lovely feedback! We are delighted to hear you had such a positive experience in our showroom and that Amelie was able to help. We will be sure to pass on your kind words to her, she will be thrilled to know she made your visit such a great one.
We hope you find the perfect floor when the time is right, and please don’t hesitate to get in touch if you need any more advice or samples in the meantime.
Great Service . We had a great experience with V4…
We had a great experience with V4 flooring. The showroom is large and well stocked and very welcoming. Jon was very helpful in advising what they had available. The quality and range of woods featured is outstanding. Worth a visit, we wish we had found it sooner.
4. juli 2025
Uopfordret anmeldelse
Besvarelse fra V4 Wood Flooring
Thank you for taking the time to leave us a review. We are delighted to hear you had such a great experience at V4 and that Jon was able to assist you in finding the perfect flooring. We take great pride in showcasing a wide range of quality products in our showroom, so it’s wonderful to know this came across during your visit.
We hope you enjoy your new floor and look forward to welcoming you back in the future!
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