They have sold their vehicle finance department to a company we can’t get hold of from the 30may 2026 .. anybody going through any trouble too?
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I highly recommend these guys, absolutely amazing from start to end. Guided me through the whole process. Zuhaib was absolutely amazing and found exactly what I asked for. Make it so easy for me.... Se mere
Virksomheden har svaret
Over a year since I signed up and I have had no problems whatsoever. As long as you continue to make the agreed payments, everyone is happy. Prompt reminders before payment is due and I'm sure if som... Se mere
Virksomheden har svaret
Purchased my car with v12 finance about a year ago now. Not had any issues whatsoever and can’t fault them at all. They helped me to get a car that I otherwise wouldn’t have been able to afford. Makes... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
V12 Vehicle Finance, a trusted partner in your car-buying journey, offers finance to suit your needs. With a commitment to customer service, we help our customers fund their cars with confidence. Our expert team understands the importance of every purchase, ensuring a smooth and efficient financing process. From flexible terms to competitive rates, we strive to make car ownership easy and enjoyable. Join thousands of satisfied customers who have experienced the convenience and excellence of V12 Vehicle Finance.
Kontaktoplysninger
Storbritannien
- v12vf.co.uk
4,4
Fremragende
789 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra V12 Vehicle Finance
Hello Derek, thanks for your comment. We’re pleased to hear you’re happy with our service.
Many thanks, Emily
My experience was stress free and and…
My experience was stress free and and overwhelming great,
26. marts 2025
Besvarelse fra V12 Vehicle Finance
Hi Quarme, we're glad you had such a wonderful experience with us! We hope you have a lovely day.
Many thanks, Emily
Your not very helpful when thing go…
Your not very helpful when thing go wrong with the car
1. april 2025
Besvarelse fra V12 Vehicle Finance
Hello Steven, thank you for your feedback; we’re sorry to hear V12 Vehicle Finance hasn’t met your expectations.
It looks like you will have received a Final Response Letter from us after the completion of our investigation into your complaint.
The Final Response Letter advises that you also have the right to raise this with the Financial Ombudsman Service (www.financial-ombudsman.org.uk).
I hope we’ve responded clearly to the concerns you raised and explained in more detail what happened.
Kind regards, Emily
Excellent 5*
26. marts 2025
Besvarelse fra V12 Vehicle Finance
Hi we're glad you had such a wonderful experience with us! We hope you have a lovely day.
Many thanks Callum
Besvarelse fra V12 Vehicle Finance
Hi John, thank you for taking the time to let us know how we did. We hope you have a great day!
Many thanks Callum
Quick response got accepted right away
Quick response got accepted, and paperwork emailed very easy no fuss really happy with the service and at a good interest rate aswell and reasonable payments
24. marts 2025
Besvarelse fra V12 Vehicle Finance
Hi Neil, thank you very much for your feedback! We're glad you've had a positive experience. Enjoy your new car, and thank you for choosing V12 Vehicle Finance.
Many thanks Callum
Staff were excellent (James)
23. marts 2025
Besvarelse fra V12 Vehicle Finance
Hi Nigel, thank you very much for your feedback! We're glad you've had a positive experience. Enjoy your new car, and thank you for choosing V12 Vehicle Finance.
Many thanks Callum
Again I would not recommend this…
Again I would not recommend this company at all.
They have collected vehicle and say outstanding balance is over £15 grand , the car is worth 6 in space of year.
All the extra charges they put on
vehicle, customer service from start to finish was poor and they brought the car before i even seen it.
They never even give me the registration doc I had to pay extra.
I had mechanical failing with the car in short space of time of having the vehicle even the garage said this is rare even the dealer they said speak to finance company in these cases they usually quite reasonable and pay half or part of but no it took months for even to get a response which made me furious even more .
They ignored emails even when i said the speaker had gone on my phone they kept ringing wth , asked for email correspondance what a suprise they so were hapoy to obliged NOT.
No response from emails and were blamed on staff training and holiday for no response ????
No I'm sorry , you have been far from helpful from the very first day , if I'm having to pay then I want vehicle .
It's like if I had a loan , not going to pay the whole agreement off if I've not benefitted from having the whole amount of money ?
Yes I did question payments, why the extra cost when I disagreed felt pressured to signing because they knew I was desperate and just got flagged around which I'd why they made it difficult to hand vehicle back which I'm pretty sure I'm entitled to do but was denied this !!!
I'm sure I'm not the only one who wanted to hand vehicle back within days , were they helpful NO, Did I ask for them to collect vehicle YES , straight away YES did they hinder this process YES they certainly did.
24. marts 2025
Uopfordret anmeldelse
Besvarelse fra V12 Vehicle Finance
Hi Laurie, thanks for your review. I’m very sorry the service you received fell short of your expectations and led you to make a complaint, as we do work hard to provide the best experience possible for our customers.
From what you’ve written in your review, it looks like you will have received a Final Response Letter from us after the completion of our investigation into your complaint. I hope we’ve responded clearly to the concerns you raised and explained in more detail what happened.
The Final Response Letter advises that you also have the right to raise this with the Financial Ombudsman Service (www.financial-ombudsman.org.uk).
I apologise again that our service fell short of the standard we set for ourselves.
Many thanks Callum
This was an excellent stress free…
This was an excellent stress free experience. Staff were amazing and very helpful from the very start
28. marts 2025
Besvarelse fra V12 Vehicle Finance
Hi Mark, thank you very much for your feedback! We're glad you've had a positive experience. Enjoy your new car, and thank you for choosing V12 Vehicle Finance.
Many thanks Callum
Besvarelse fra V12 Vehicle Finance
Hi David, thank you for this feedback. Reviews like this give us motivation and help us ensure we provide high-quality care.
Many thanks Callum
Besvarelse fra V12 Vehicle Finance
Hi Kitti, we're glad you had such a wonderful experience with us! We hope you have a lovely day.
Many thanks Callum
Had a wonderful experience
Had a wonderful experience, and everyone involved was very efficient
25. marts 2025
Besvarelse fra V12 Vehicle Finance
Hi Rosemary, we're glad you had such a wonderful experience with us! We hope you have a lovely day.
Many thanks Callum
Besvarelse fra V12 Vehicle Finance
Hi Richard, thank you very much for your feedback! We're glad you've had a positive experience. Enjoy your new car, and thank you for choosing V12 Vehicle Finance.
Be real ..look at the intrest they…
Be real ..look at the intrest they charge ..bunch of thieves .like I was paying you £32000 for a £14000 car ..idiots
24. marts 2025
Uopfordret anmeldelse
Besvarelse fra V12 Vehicle Finance
Hello we have tried to contact for further information but we have been unable to get in touch, thanks for your review. We appreciate there may be other products in the market that offer different rates of interest. We hope we’re providing the opportunity for a customer to own a vehicle they may not otherwise have had, as well as providing the chance for a customer to improve their credit rating by maintaining a finance agreement with us.
Many thanks Callum
They was really great with dealing with…
They was really great with dealing with our questions
24. marts 2025
Besvarelse fra V12 Vehicle Finance
Hi Mandy, we are very happy we could provide you with a positive experience! Thank you for leaving this review.
Many thanks Callum
Besvarelse fra V12 Vehicle Finance
Hi Jasmine, thank you for this feedback. Reviews like this give us motivation and help us ensure we provide high-quality care.
Many thanks Callum
they were fantastic very helpful indeed…
they were fantastic very helpful indeed every step of the way couldn't fault them
16. marts 2025
Besvarelse fra V12 Vehicle Finance
Hi Joseph, thank you for taking the time to let us know how we did. We hope you have a great day!
Many thanks Callum
so simple and painless to deal with
so simple and painless to deal with. helpful and speedy decision.
21. marts 2025
Besvarelse fra V12 Vehicle Finance
Hi Derek, we're glad you had such a wonderful experience with us! We hope you have a lovely day.
Many thanks Callum
With V12 my process was easy and hassle…
With V12 my process was easy and hassle free it them a few days and my deal for a new car was concluded
21. marts 2025
Besvarelse fra V12 Vehicle Finance
Hi Sbusiso, thank you very much for your feedback! We're glad you've had a positive experience. Enjoy your new car, and thank you for choosing V12 Vehicle Finance.
Many thanks Callum
Very quick transaction
Very quick transaction
Accepted late afternoon collected car next day
13. marts 2025
Besvarelse fra V12 Vehicle Finance
Hi Michael, we're glad you had such a wonderful experience with us! We hope you have a lovely day.
Many thanks Callum
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.