Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Este sitio indica de manera muy clara cómo hacer las tareas para probar las páginas web según lo que necesite determinado cliente. Las indicaciones son concisas y requiere poco tiempo y nada de invers... Se mere

Bedømt til 5 ud af 5 stjerner

This is the best platform for giving your thoughts / opinions on various subjects. There are some quick screening questions to evaluate if you qualify for the survey. If you do qualify, then the qu... Se mere

Bedømt til 5 ud af 5 stjerner

I've been using Userlytics for several months. You have to be quick on accepting the tests because they are not available for a long time. But their platform functions well and until now I've never ha... Se mere

Bedømt til 3 ud af 5 stjerner

En general tengo buena experiencia con la plataforma. Me gustaría que enviase mas tests y que estuviesen mejor remunerados algunos. De las plataformas que he probado es de las que más me gusta.

Virksomhedsoplysninger

  1. Softwarevirksomhed

Skrevet af virksomheden

Userlytics is a full featured state of the art user experience research platform with a global participant group of more than 2 million panelists. Since 2009, Userlytics has been helping enterprises and agencies improve the user and customer experience of their websites, apps and prototypes. With a scalable pricing model and a diverse worldwide panel, Userlytics allows brands to run both moderated and unmoderated usability studies with as many or as few participants as they choose. In addition to its testing services, Userlytics offers a variety of optional professional services including senior UX Consultants in both Europe (Madrid) and the U.S. (San Diego & Miami). The team can help clients achieve actionable UX insights, including through the use of our proprietary ULX Score, a benchmarking platform for measuring a 360º view of Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity and Appearance.


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

344 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Good analysis

Good analysis, fair pay, all good

16. november 2024
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Besvarelse fra Userlytics

Thank you for your feedback! We're happy to hear that you’re satisfied with the analysis and pay. We appreciate your support!

Bedømt til 5 ud af 5 stjerner

Quick timely support and resolution of issues

The timely resolution for my issue and a very informative responses for all my queries. Very quick to respond, and empathetic at understanding the issue and quick to resolve them. I had a great experience working with them. Michael at the customer support was very supportive and knowledgeable.

19. november 2024
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Besvarelse fra Userlytics

Thank you for your great feedback! We're so glad to hear that Michael was able to assist you quickly and effectively. We appreciate your kind words and look forward to continuing to support you!

Bedømt til 1 ud af 5 stjerner

Não cobrigo usar a senha que me deram…

Não cobrigo usar a senha que me deram por que sempre da erro, já tentei e nada

15. november 2024
Uopfordret anmeldelse
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Besvarelse fra Userlytics

Lamentamos pela experiência. Se você está tendo problemas com a senha, por favor, entre em contato com nosso suporte em support@userlytics.com e vamos ajudar a resolver isso o mais rápido possível.

Bedømt til 5 ud af 5 stjerner

Brilliant customer support

Customer support respond within a minute, giving practical advices with screenshots that help to solve issues immediately. Thank you, Michael, for your professionalism and efficiency!

13. november 2024
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Besvarelse fra Userlytics

Thank you for your kind words! We’re thrilled to hear that Michael was able to assist you so efficiently. We appreciate your feedback and are always here to help!

Bedømt til 5 ud af 5 stjerner

The best support ever!

Now, I'm excited to have joined this site. At first, it kept sating to complete my profile, but it was already complete. I sent 1 email to support, and received notice right away that it was fixed. I clicked on the link for Userlytics, and it was repaired. Fastest I EVER had an issue fixed.
Looking forward to a long relationship at Userlytics!
Rob

12. november 2024
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Besvarelse fra Userlytics

Thank you for your awesome feedback, Rob! We're so happy to hear our support team was able to resolve your issue quickly. We look forward to a long and successful relationship with you at Userlytics!

Bedømt til 5 ud af 5 stjerner

I have not been getting surveys for…

I have not been getting surveys for almost months now

13. september 2024
Uopfordret anmeldelse
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Besvarelse fra Userlytics

Thanks for letting us know. We’re sorry you haven’t received any surveys recently. Please reach out to support@userlytics.com, and we’ll look into it for you

Bedømt til 2 ud af 5 stjerner

Not impressed. There are way better sites.

The pay is pretty low compared to similar sites, at only 10 dollars for 30 minutes. Clients are allowed to cancel lives up to four hours before they start with zero compensation for the user who has rearranged their schedule. Work is sporadic at best and the tests are prone to erroring. This is definitely the bottom of the barrel.

26. oktober 2024
Uopfordret anmeldelse
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Besvarelse fra Userlytics

Thanks for your feedback. We’re sorry to hear about your experience. If you think we can help resolve any issues, feel free to reach out to support@userlytics.com. We’re here to assist!

Bedømt til 1 ud af 5 stjerner

haven't got any tests

I sibned up on this wbesite 10.days ago and to thos day I still haven't got any test at all. A waste of time and energy

10. oktober 2024
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Besvarelse fra Userlytics

Thank you for sharing your experience. We’re sorry to hear you haven’t received any tests yet. Please reach out to us at support@userlytics.com, and we’ll do our best to help you get more opportunities. We appreciate your patience!

Bedømt til 5 ud af 5 stjerner

Swift and helpful

Particularly responsive and prompt actions from Michael on behalf of Userlytics. He took ownership of my problem and tirelessly worked to find the core of my problem experienced, guiding me and providing invaluable support all the way.
This made me feel important and valued.
Excellent work Michael and the whole Userlytics team!

7. oktober 2024
Uopfordret anmeldelse
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Besvarelse fra Userlytics

Thank you for your wonderful feedback! We're so glad to hear that Michael provided you with such great support. We'll be sure to pass along your appreciation to him and the team. We value you and your experience with us!

Bedømt til 5 ud af 5 stjerner

Userlytics are awesome

Great testers support
They respond to my ticket within an ahour

9. oktober 2024
Uopfordret anmeldelse
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Besvarelse fra Userlytics

Thanks for your feedback! We're thrilled to hear that our support team was quick to assist you. We’re always here to help!

Bedømt til 5 ud af 5 stjerner

Great test platform

Great test platform. Everything works smoothly, easy to use and plenty of opportunities but you have to be quick. Assistance is helpful and understanding if you have any issues.

5. oktober 2024
Uopfordret anmeldelse
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Besvarelse fra Userlytics

Thank you for your great feedback! We're glad to hear you're enjoying the platform and finding it easy to use. We appreciate your support and are always here to help!

Bedømt til 4 ud af 5 stjerner

J'ai vite reçu mon 1er test ce que j'ai…

J'ai vite reçu mon 1er test ce que j'ai beaucoup aimé, et quelques jours plus tard j'ai été récompensé comme ça été promis. C'est une première pour moi en tant que testeur et de gagner. Ils ont sérieux et ça pourrait être une vraie opportunité afin d'aider les gens à avoir un complément de revenu si les tests sont fréquents car un seul test en presque 03 semaines c'est peu.

17. september 2024
Uopfordret anmeldelse
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Besvarelse fra Userlytics

Merci pour vos retours ! Heureux que votre première expérience ait été positive. Nous travaillons à offrir plus d'opportunités et apprécions votre soutien !

Bedømt til 5 ud af 5 stjerner

Felicitaciones Userlytics!!

Buenas noches,quiero dar mí agradecimiento a Userlytics y a el soporte técnico que responden en cuestión de minutos a las inquietudes de uno,eso es muy valorable,yo participe en una de sus encuestas grabadas de 60 min,y he recibido mí dinero en el día de ayer,4/10/2024,en mí cuenta de PayPal recibí mis $30 usd tal como me lo prometieron,feliz con Userlytics y recomendable para las personas que como yo les guste probar aplicaciones y ser remunerado de forma exitosa y responsable por Userlytics!!sin más palabras 5 estrellas!!!!saludos de Argentina

4. oktober 2024
Uopfordret anmeldelse
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Besvarelse fra Userlytics

¡Muchísimas gracias por tus palabras tan amables! Nos alegra saber que tu experiencia con Userlytics ha sido tan positiva y que el soporte técnico te ha ayudado rápidamente. Es genial que hayas recibido tu pago según lo prometido. Agradecemos tu recomendación y nos alegra que nos valores con 5 estrellas. ¡Saludos desde Userlytics y esperamos seguir contando con tu participación!

Bedømt til 5 ud af 5 stjerner

Really great platform

Really great platform. I've been using it for around 3 months. Support is very quick and helpful, and the quality of studies for a tester are also interesting.

27. september 2024
Uopfordret anmeldelse
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Besvarelse fra Userlytics

Thank you for the positive feedback! We're so glad to hear that you're enjoying the platform and finding the support helpful. We appreciate your continued engagement!

Bedømt til 1 ud af 5 stjerner

More of the Same

They first tried to quietly "request" that I take down my reviews, and then months later reply to them asking that I email their support team to sort things out. I emailed them and surprise, surprise they haven't responded. These people are awful and it's obvious they used an AI program to furnish their "replies". It's likely they do the same with their support email.

Don't respond asking me to email your support address so you can "investigate". Any further replies will include a means of DIRECTLY speaking to someone there and a public pledge to reinstate my account along with some form of compensation for taking it down without warning or reason. Plus the continued runaround on here.

25. september 2024
Uopfordret anmeldelse
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Besvarelse fra Userlytics

Hi Rodrigo, we're so sorry you had this experience with us.
Thank you for alerting us to the issue with our test invites. Can you send an email to support@userlytics.com with the username and email address you use on Userlytics so that we can look into this?
Thank you!

Bedømt til 5 ud af 5 stjerner

Prompt response

They reply fast and attend to complaints.

23. september 2024
Uopfordret anmeldelse
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Besvarelse fra Userlytics

Hi Bolanle,
Thank you for your review! We really appreciate your positive feedback and look forward to your participation in future studies.
Best,
Userlytics team

Bedømt til 5 ud af 5 stjerner

Userlytics is a very good test…

Userlytics is a very good test platform. I get less tests than other platform but every time things work very well and I get paid on time. Michael (customer assistant) helped me solved a huge problem that was preventing me from uploading test from my smartphone and I am really grateful.
Amazing!

20. september 2024
Uopfordret anmeldelse
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Besvarelse fra Userlytics

Hi Eleonora,
Thank you for your review! We really appreciate your positive feedback and look forward to your participation in future studies.
Best,
Userlytics team

Bedømt til 5 ud af 5 stjerner

The agent was so polite and helpful

The agent was so polite and helpful! Andre is a great support member!

21. september 2024
Uopfordret anmeldelse
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Besvarelse fra Userlytics

Hi Zakaria,
Thank you for your review! We really appreciate your positive feedback and look forward to your participation in future studies.
Best,
Userlytics team

Bedømt til 5 ud af 5 stjerner

Jaime beaucoup cette expérience mais…

Jaime beaucoup cette expérience mais j'aimerais que userlytics m'envoie beaucoup d offres pour être satisfait car je n'ai pas pu réellement en exercer et soi disant ce sont des petit revenue sinon merci userlytics et continuer comme ca

30. august 2024
Uopfordret anmeldelse
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Besvarelse fra Userlytics

Hi,
Thank you for your review! We really appreciate your positive feedback and look forward to your participation in future studies.
Best,
Userlytics team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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