DO NOT USE THIS SERVICE! They did not rent me the car to me because they needed an issue date on my license which Australians don’t have. In the email that tells you what to bring it wasn’t included,... Se mere
Virksomheden har svaret
Lokation
Skift lokationSecure Airparks, 100 Ingliston Road, Newbridge, EH28 8AU Edinburgh, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
De auto en het personeel was dik in orde. Duidelijk uitgelegd en prijs kwaliteit zeker goed! echter heb ik anderhalve maand later nog steeds de borg reservering op mijn creditcard staan, dat is erg ve... Se mere
Virksomheden har svaret
Highly recommended and will definitely rent from them again. Great customer service from Ricky on the desk, very helpful and friendly. The car was spotless, like new and no issues at all.
Virksomheden har svaret
La atención por parte de la persona que nos atendió fue excelente disculpen no recuerdo su nombre, pero hablaba español y el vehículo extraordinario. Todo perfecto. Excepto que tardaron mucho en devo... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Biludlejning
- også i
- Billeasing
Skrevet af virksomheden
U-Save Edinburgh Airport serves travellers flying into Edinburgh Airport (EDI), with the desk based within the Secure Airparks Car Park at 100 Ingliston Road, Newbridge, EH28 8AU. From arrivals, head to the coach park, located near the multi-storey car park and opposite the Tram Station. Follow signs for the Tram Station and through the covered walkway, then cross to the coach park and wait at stand 10. A complimentary shuttle runs every 10 minutes, 24/7, taking about 3 minutes, so let the driver know you are a U-Save customer and get off at Bus Stop 2 at Secure Airparks Car Park to collect your car. Desk opening hours (local time): every day 07:00–22:00, including public holidays.
Something not right with your rental?
Our customer care team will look into it personally
If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.usave.com with your booking reference, the location you rented from, and a short summary of what happened (plus any photos or receipts). This lets our team review your rental with the location straight away. Deposit, charge and damage queries are all handled by the same team. Thank you for telling us – every review on this page is read, and your feedback goes back to the location team.
Kontaktoplysninger
Secure Airparks, 100 Ingliston Road, Newbridge, EH28 8AU, Edinburgh, Storbritannien
- 0131 2850575
10% off when you book direct
3,8
God
26 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Muito boa
Muito boa. Apenas sugiro melhorar as sinalizações pois tivemos dificuldade em encontrar a agência.
12. oktober 2026
Besvarelse fra U-Save Car & Truck Rental - U-Save Edinburgh Airport
Muito obrigado pela avaliação. Ficamos contentes por saber que a experiência em Edimburgo foi boa. Agradecemos também a sugestão sobre a sinalização; percebemos que foi difícil encontrar a agência e vamos transmitir este comentário à equipa local.
Failure to remove pending debit
The deposit debit remained on my credit card for 4 weeks after the rental. Should have been removed after a couple of days.
12. oktober 2026
Besvarelse fra U-Save Car & Truck Rental - U-Save Edinburgh Airport
Thank you for raising the time it took for the deposit hold to clear after your Edinburgh rental. We understand why four weeks felt too long. The timing can depend on the payment and banking process, but we cannot confirm what happened in your case from the review alone. Please email ics@cs.usave.com with your booking reference and a private copy of the transaction details so our customer-services team can review the timeline and explain it.
Besvarelse fra U-Save Car & Truck Rental - U-Save Edinburgh Airport
Thank you for your review. We’re glad the Edinburgh rental process was quick and efficient.
Excelente
Fui muito bem recebido, tudo transcorreu com perfeita segurança. Recomendo a todos
10. oktober 2026
Besvarelse fra U-Save Car & Truck Rental - U-Save Edinburgh Airport
Muito obrigado pela sua avaliação. Ficamos contentes em saber que foi bem recebido e que tudo decorreu com segurança. Agradecemos a sua recomendação e por ter escolhido a U-Save.
Easy to get to the pick up area
Easy to get to the pick up area, the service is great and very fast. They offered me a good insurance pack that was ideal for the car I rented. Ricardo was an amazing host
8. oktober 2026
Besvarelse fra U-Save Car & Truck Rental - U-Save Edinburgh Airport
Thank you for your review. We’re glad the pickup area was easy to find, service was quick, and the insurance option suited your rental. We also appreciate you recognising Ricardo for his help.
Gentleman great service. Good car.at the desk was polite…
Gentleman at the desk was polite friendly and efficient. Whole process took no more than 5 mins both arriving and departing. CR was upgraded.
8. oktober 2026
Besvarelse fra U-Save Car & Truck Rental - U-Save Edinburgh Airport
Thank you for your review. We’re glad the Edinburgh desk team was polite and efficient, that collection and return were both quick, and that you appreciated the upgrade.
Dette er Trustpilot
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