Good price for a 5k monitor, but it has dust stuck behind the screen that can't be removed. It's definitely distracting, like a few dead pixels. I have heard other people run into this issue as well.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This M27P6 monitor has it all: Fast IPS, Mini-LED, Dual Mode UHD-160Hz / FHD-320Hz, HDR 1400, Loads of Interface Ports, Adjustable Height, Tilt & Swivel, and Sleek Good Looks. Plays Counter-Strike 2 a... Se mere
Virksomheden har svaret
I needed my monitor replaced, I contacted KTC support and they were clear quick and incredible to deal with. I've never experienced anything remotely close to how good it was. I'm even happier now tha... Se mere
Virksomheden har svaret
Don't use FedEx again. Ive still yet to receive my monitors. Have been looking forward to using them but it's been over a week and still no update. Edited since ive received my two monitors from KTC.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
KTC, established in 2021, is a dynamic innovator providing practical and cutting-edge display solutions for gaming, productivity, and smart home living. Through a comprehensive product portfolio and proven performance, KTC delivers exceptional visual experiences to users worldwide. "KEY TO COMBAT" embodies the KTC ethos, symbolizing strength and insightful intelligence. KTC gaming monitors strive to be the ultimate portal between players and immersive game worlds. By delivering high refresh rates, stunning brightness, and responsive performance, KTC empowers gamers to embark on adventures beyond the reach of real life. Since entering the esports display arena, KTC has demonstrated a keen understanding of gamer needs, establishing itself through "high performance, exceptional value, and premium design." The brand has launched multiple standout products. Its popular gaming monitors, celebrated for features like high refresh rates, ultra-low latency, and immersive picture quality, have consistently topped sales charts on major Chinese e-commerce platforms, becoming the preferred choice for both esports enthusiasts and professional gamers. In 2024, KTC ranked among the TOP 3 brands in China's online retail market for esports monitors. Simultaneously, KTC has achieved remarkable success in the demanding North American market within just three years. The brand has secured top positions in key sub-categories, achieved annual sales surpassing the $10 million mark, and earned widespread acclaim from users.Building on this momentum, KTC is now executing a comprehensive global brand strategy. The company has successfully expanded into key regions including Japan, the Middle East, Australia, Latin America, and Southeast Asia, bringing its high-quality products to users worldwide.
Kontaktoplysninger
WORKSHOP 2&3 25/F, ORIENT INTLTOWER NO.1018, TAIINAN WEST ST, CHEUNG SHA WAN, KL, 999077, Hong Kong, Hong Kong
- (949)891-0559
- support@ktcplay.com
- us.ktcplay.com
Har besvaret 100 % af deres negative anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good price but not perfect
Good price for a 5k monitor, but it has dust stuck behind the screen that can't be removed. It's definitely distracting, like a few dead pixels. I have heard other people run into this issue as well.
It’s a very good experience on this…
It’s a very good experience on this KTC’s site, easy to use, friendly, and the promotion is fully visible
Changing my review from 1 star to…
Changing my review from 1 star to 4stars! The issue has been completely resolved, my refund is back in my account, and the staff was very helpful. Excellent follow-through.
不具合も無く快適で性能が良い!
初めてモニターを買ってみたのですが、これはとっても良く。発色や画質•性能が良くすごく満足しています。買っても損しない一品となっております。

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ゲーム用に購入しました
ゲーム用に購入しました。映像も綺麗でカクつきもなくスムーズにプレイが出来ました。値段も手頃で非常に満足しています。

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Great monitors at an affordable price.
Great monitors at an affordable price.

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Needed replacement of monitor and went great
I needed my monitor replaced, I contacted KTC support and they were clear quick and incredible to deal with. I've never experienced anything remotely close to how good it was. I'm even happier now that I made a purchase with this company. The prices are very competitive and with this support I don't think you can find any other company that comes close. I was worried reading certain reviews on Amazon stating that getting a replacement was a nightmare. This was not the case in the slightest at least for myself.

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Best Value 4K 27" Gaming Monitor - Hands Down
This M27P6 monitor has it all: Fast IPS, Mini-LED, Dual Mode UHD-160Hz / FHD-320Hz, HDR 1400, Loads of Interface Ports, Adjustable Height, Tilt & Swivel, and Sleek Good Looks. Plays Counter-Strike 2 at full resolution and 144Hz like a champ. KTC is now my go-to brand for both performance and value.

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Affordable and Easy to Use
I’ve been using this monitor for a few weeks, and overall I’m very satisfied. The display is clear, the colors look accurate, and it works well for both work and watching videos.

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Increíble monitor y una gran calidad y…
Increíble monitor y una gran calidad y precio súper contento con el

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unresponsive seller who only wants your money
This has been one of the worst online purchasing experiences I’ve had.
I paid the full amount for a MegaPad. The seller selected FedEx for delivery. FedEx marked it as delivered, but the delivery photo shows a completely different location that I do not recognize. The package was clearly misdelivered.
Instead of helping resolve the issue, the seller repeatedly insisted that once the item was shipped, it was no longer their responsibility. They refused to contact FedEx, refused to initiate a claim, and offered no meaningful assistance.
When a customer pays for an expensive product, the seller’s responsibility does not simply end the moment a tracking number is generated and customer money has been taken. Shifting all responsibility to the shipping carrier and leaving the customer with no product and no support is unacceptable.
If you are considering purchasing high-value items from this seller, understand that if anything goes wrong during shipping, you may be left entirely on your own. Better to avoid this seller at all costs!
Updates:
The seller filed a ticket with FedEx only 6 days after the parcel been marked as delivered, not “immediately” at all. Instead, they immediately told me it is not their responsibility and I should contact local authorities. I spent couple of days knocking every neighbor’s door and finally managed to find the MegaPad in a house located a few blocks away from mine. Fortunately my neighbor does not plan to keep it to himself. However this is risky situation and unpleasant experience with no help from seller at all.

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Very amazing
Very amazing, Monitor Arrived Perfect Condition, Customer Service Fast and Smooth

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The this great however my remote does…
The this great however my remote does not work.. other then that... im happy with the product.

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Monitor - M27P6
Monitor - M27P6
Pros - great 4k monitor with dual mode. Mini led which you don't have to worry about burn in. Reasonable price with all the features compared to other competitions. Customer service was also quick and helpful.
Cons - (personally) the control joystick is placed in a odd location on the back of the monitor.

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Excellent customer service and warranty support
I had an issue with a second-hand KTC monitor that stopped working, and even though I was not the original buyer, the support team agreed to make a one-time exception for me under warranty.
They guided me clearly through the process, provided a prepaid return label, and kept me informed at each step.
After they received my defective monitor, they quickly arranged a replacement with an alternative model, which I’ve now received and which works perfectly.
The communication was always polite, professional, and solution‑oriented.
Overall, I’m very satisfied with the way KTC handled my case and I really appreciate their flexibility and customer focus.
I can confidently recommend their products and after‑sales service.

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I purchased a $600 item from KTC on…
I purchased a $600 item from KTC on January 19 2026 to be delivered by January 26-29. Snowstorm hits on the 26th so I figured their might be a delay in delivery. I tracked the package everyday, checking my emails calling the seller and post office to see why my package is in California. The 29th comes and the tracking shows it moving closer to me about 15 minutes away at a distribution center now February 2nd it says the package is still there, but I get a Usps notice in the mail on the 29th saying its at my post office awaiting pickup. I go there they say nope not here its still in California. I call they say it's at the distribution center. Countless phone call. I call Consumer Affairs and they say this company has a lot of same packages waiting in the California postal office or distribution center not sure which, waiting for the sender to pick them up. The agent from Consumer Affairs said he thinks its sketchy. Mind you I've been in contact with the seller the entire time.. again countless messages. He says it should have never been sent by Usps he doesn't know how they got a hold of it. He says the company changed their shipping to FedEx blah blah blah. Read their reviews KTC is nasty to their consumers they dont respond reasonably they dont honor their warranties look on Amazon under their products and you will see if yourself. Now they are telling me I have to apply for a refund which in itself takes 10 or more days because the package has to be considered lost. So now a purchase that was made on January 19 turns into the middle of February 🙄. Ktc do better. I will be filing a complaint with the Better Business Bereau and posting my experience on my platform, my husband's platform and anywhere else I see fit. If you do purchase from them and you see its being shipped USPS just know you are not going to receive that package because the lithium in the battery is too high.

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Don't use FedEx again. KTC rocks
Don't use FedEx again. Ive still yet to receive my monitors. Have been looking forward to using them but it's been over a week and still no update.
Edited since ive received my two monitors from KTC. They are absolutely fantastic monitors. Games look great and the curved monitor is truly submersive.

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Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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