Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

Good price for a 5k monitor, but it has dust stuck behind the screen that can't be removed. It's definitely distracting, like a few dead pixels. I have heard other people run into this issue as well.

Bedømt til 5 ud af 5 stjerner

This M27P6 monitor has it all: Fast IPS, Mini-LED, Dual Mode UHD-160Hz / FHD-320Hz, HDR 1400, Loads of Interface Ports, Adjustable Height, Tilt & Swivel, and Sleek Good Looks. Plays Counter-Strike 2 a... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I needed my monitor replaced, I contacted KTC support and they were clear quick and incredible to deal with. I've never experienced anything remotely close to how good it was. I'm even happier now tha... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Don't use FedEx again. Ive still yet to receive my monitors. Have been looking forward to using them but it's been over a week and still no update. Edited since ive received my two monitors from KTC.... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Elektronikbutik

Skrevet af virksomheden

KTC, established in 2021, is a dynamic innovator providing practical and cutting-edge display solutions for gaming, productivity, and smart home living. Through a comprehensive product portfolio and proven performance, KTC delivers exceptional visual experiences to users worldwide. "KEY TO COMBAT" embodies the KTC ethos, symbolizing strength and insightful intelligence. KTC gaming monitors strive to be the ultimate portal between players and immersive game worlds. By delivering high refresh rates, stunning brightness, and responsive performance, KTC empowers gamers to embark on adventures beyond the reach of real life. Since entering the esports display arena, KTC has demonstrated a keen understanding of gamer needs, establishing itself through "high performance, exceptional value, and premium design." The brand has launched multiple standout products. Its popular gaming monitors, celebrated for features like high refresh rates, ultra-low latency, and immersive picture quality, have consistently topped sales charts on major Chinese e-commerce platforms, becoming the preferred choice for both esports enthusiasts and professional gamers. In 2024, KTC ranked among the TOP 3 brands in China's online retail market for esports monitors. Simultaneously, KTC has achieved remarkable success in the demanding North American market within just three years. The brand has secured top positions in key sub-categories, achieved annual sales surpassing the $10 million mark, and earned widespread acclaim from users.Building on this momentum, KTC is now executing a comprehensive global brand strategy. The company has successfully expanded into key regions including Japan, the Middle East, Australia, Latin America, and Southeast Asia, bringing its high-quality products to users worldwide.


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

24 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 3 ud af 5 stjerner

Good price but not perfect

Good price for a 5k monitor, but it has dust stuck behind the screen that can't be removed. It's definitely distracting, like a few dead pixels. I have heard other people run into this issue as well.

28. april 2026
Bedømt til 5 ud af 5 stjerner

不具合も無く快適で性能が良い!

初めてモニターを買ってみたのですが、これはとっても良く。発色や画質•性能が良くすごく満足しています。買っても損しない一品となっております。

7. december 2025
Uopfordret anmeldelse
KTC-logo

Besvarelse fra KTC

この度は商品をお買い上げいただき、誠にありがとうございます。
不具合もなく快適にご使用いただけ、発色や画質、性能にもご満足いただけたようで大変嬉しく思います。
今後ともKTCをよろしくお願いいたします。

Bedømt til 5 ud af 5 stjerner

ゲーム用に購入しました

ゲーム用に購入しました。映像も綺麗でカクつきもなくスムーズにプレイが出来ました。値段も手頃で非常に満足しています。

31. januar 2026
Uopfordret anmeldelse
KTC-logo

Besvarelse fra KTC

この度はゲーム用にモニターをお買い上げいただき、誠にありがとうございます✨
映像の美しさやスムーズなプレイ感、そしてお手頃な価格にもご満足いただけたようで、大変嬉しく思います。
今後も素晴らしいゲーム体験をお楽しみください!
KTC を応援していただき、誠にありがとうございます。

Bedømt til 5 ud af 5 stjerner

Great monitors at an affordable price.

Great monitors at an affordable price.

26. marts 2026
Uopfordret anmeldelse
KTC-logo

Besvarelse fra KTC

Thank you so much for your feedback!
We’re delighted to hear you love our monitors and find them great value for money.
We really appreciate your support!

Bedømt til 5 ud af 5 stjerner

Well Made monitors

23. marts 2026
Uopfordret anmeldelse
KTC-logo

Besvarelse fra KTC

Thank you so much for your kind feedback!
We’re thrilled to hear you think our monitors are well made—this is exactly the quality we strive to deliver to every customer.
We truly appreciate your support and hope you enjoy using your monitor!

Bedømt til 5 ud af 5 stjerner

Needed replacement of monitor and went great

I needed my monitor replaced, I contacted KTC support and they were clear quick and incredible to deal with. I've never experienced anything remotely close to how good it was. I'm even happier now that I made a purchase with this company. The prices are very competitive and with this support I don't think you can find any other company that comes close. I was worried reading certain reviews on Amazon stating that getting a replacement was a nightmare. This was not the case in the slightest at least for myself.

22. marts 2026
Uopfordret anmeldelse
KTC-logo

Besvarelse fra KTC

Wow, thank you for this wonderful review! We’re absolutely overjoyed to hear our support team made your replacement process so smooth and quick—this is exactly the level of service we strive to deliver. We’re so glad we could ease your worries and earn your trust, and we can’t wait to keep serving you. Thank you for choosing KTC!

Bedømt til 5 ud af 5 stjerner

Best Value 4K 27" Gaming Monitor - Hands Down

This M27P6 monitor has it all: Fast IPS, Mini-LED, Dual Mode UHD-160Hz / FHD-320Hz, HDR 1400, Loads of Interface Ports, Adjustable Height, Tilt & Swivel, and Sleek Good Looks. Plays Counter-Strike 2 at full resolution and 144Hz like a champ. KTC is now my go-to brand for both performance and value.

5. januar 2026
Uopfordret anmeldelse
KTC-logo

Besvarelse fra KTC

Thank you so much for such an amazing detailed review!
We’re thrilled to hear the M27P6 performs perfectly for you, especially in Counter-Strike 2, and meets all your expectations in picture quality, design, and connectivity.
It means a lot to us that KTC has become your go-to brand for performance and value.
We truly appreciate your support and hope you enjoy your gaming and viewing experience!

Bedømt til 5 ud af 5 stjerner

Affordable and Easy to Use

I’ve been using this monitor for a few weeks, and overall I’m very satisfied. The display is clear, the colors look accurate, and it works well for both work and watching videos.

20. marts 2026
Uopfordret anmeldelse
KTC-logo

Besvarelse fra KTC

Thank you so much for your thoughtful review!
We’re really glad to hear you’re satisfied with the monitor after a few weeks of use, and that it performs great for both work and video watching with clear display and accurate colors.
We truly appreciate your support and hope you continue to enjoy it!

Bedømt til 5 ud af 5 stjerner

Increíble monitor y una gran calidad y…

Increíble monitor y una gran calidad y precio súper contento con el

28. november 2025
Uopfordret anmeldelse
KTC-logo

Besvarelse fra KTC

¡Muchas gracias por tus maravillosas palabras! Nos alegra enormemente que estés súper contento con el monitor, su calidad y relación calidad-precio. Esperamos que lo disfrutes mucho 😊

Bedømt til 1 ud af 5 stjerner

unresponsive seller who only wants your money

This has been one of the worst online purchasing experiences I’ve had.

I paid the full amount for a MegaPad. The seller selected FedEx for delivery. FedEx marked it as delivered, but the delivery photo shows a completely different location that I do not recognize. The package was clearly misdelivered.

Instead of helping resolve the issue, the seller repeatedly insisted that once the item was shipped, it was no longer their responsibility. They refused to contact FedEx, refused to initiate a claim, and offered no meaningful assistance.

When a customer pays for an expensive product, the seller’s responsibility does not simply end the moment a tracking number is generated and customer money has been taken. Shifting all responsibility to the shipping carrier and leaving the customer with no product and no support is unacceptable.

If you are considering purchasing high-value items from this seller, understand that if anything goes wrong during shipping, you may be left entirely on your own. Better to avoid this seller at all costs!

Updates:
The seller filed a ticket with FedEx only 6 days after the parcel been marked as delivered, not “immediately” at all. Instead, they immediately told me it is not their responsibility and I should contact local authorities. I spent couple of days knocking every neighbor’s door and finally managed to find the MegaPad in a house located a few blocks away from mine. Fortunately my neighbor does not plan to keep it to himself. However this is risky situation and unpleasant experience with no help from seller at all.

20. februar 2026
KTC-logo

Besvarelse fra KTC

Dear customer,
We are truly sorry for the unpleasant experience you have had with your order. We sincerely apologize for all the inconvenience and frustration this has caused you.
As soon as we were aware of the situation, we immediately asked our warehouse to contact FedEx to follow up on your package. However, FedEx’s official system shows the parcel as successfully delivered, so they are unable to proceed with any further investigation or claim under their current process.
We fully understand how upsetting this is for you, and we truly wish we could do more to help. We never intend to ignore your issue or avoid our responsibilities. We will continue to treat your case with great importance and do everything within our power to assist you.
Thank you for your understanding.

Bedømt til 5 ud af 5 stjerner

Very amazing

Very amazing, Monitor Arrived Perfect Condition, Customer Service Fast and Smooth

3. marts 2026
Uopfordret anmeldelse
KTC-logo

Besvarelse fra KTC

We really appreciate your kind words! It's great to know you received the monitor in perfect condition and had a smooth experience.

Bedømt til 5 ud af 5 stjerner

The this great however my remote does…

The this great however my remote does not work.. other then that... im happy with the product.

24. februar 2026
KTC-logo

Besvarelse fra KTC

Dear customer,
Thank you very much for your positive review on our platform. I noticed that you may need assistance. Please send your order number and the issue you are experiencing to our email. I will provide you with a solution based on the details of your problem.

Bedømt til 5 ud af 5 stjerner

Monitor - M27P6

Monitor - M27P6
Pros - great 4k monitor with dual mode. Mini led which you don't have to worry about burn in. Reasonable price with all the features compared to other competitions. Customer service was also quick and helpful.
Cons - (personally) the control joystick is placed in a odd location on the back of the monitor.

2. februar 2026
KTC-logo

Besvarelse fra KTC

Thank you so much for taking the time to share such a detailed and honest review!
We’re really glad you love the 4K dual-mode Mini-LED monitor, its great value, and our quick customer support.

We also appreciate your honest feedback about the joystick position—it will be passed directly to our design team for future product improvements.
Thanks again for choosing KTC, hope you enjoy your monitor!

Bedømt til 5 ud af 5 stjerner

Great monitor

Great monitor, the discount was good, thanks

27. januar 2026
KTC-logo

Besvarelse fra KTC

Thank you so much for your feedback!
We’re glad you love the monitor and enjoyed the discount.
Hope you have a great experience using it!

Bedømt til 5 ud af 5 stjerner

Excellent customer service and warranty support

I had an issue with a second-hand KTC monitor that stopped working, and even though I was not the original buyer, the support team agreed to make a one-time exception for me under warranty.
They guided me clearly through the process, provided a prepaid return label, and kept me informed at each step.

After they received my defective monitor, they quickly arranged a replacement with an alternative model, which I’ve now received and which works perfectly.
The communication was always polite, professional, and solution‑oriented.

Overall, I’m very satisfied with the way KTC handled my case and I really appreciate their flexibility and customer focus.
I can confidently recommend their products and after‑sales service.

10. januar 2026
Uopfordret anmeldelse
KTC-logo

Besvarelse fra KTC

Thank you so much for sharing your wonderful experience with us!
We truly appreciate your trust and are glad we could assist you even with a second-hand monitor by making a one-time warranty exception.
Your recommendation means a lot to our team.
Thank you again for choosing KTC!

Bedømt til 1 ud af 5 stjerner

I purchased a $600 item from KTC on…

I purchased a $600 item from KTC on January 19 2026 to be delivered by January 26-29. Snowstorm hits on the 26th so I figured their might be a delay in delivery. I tracked the package everyday, checking my emails calling the seller and post office to see why my package is in California. The 29th comes and the tracking shows it moving closer to me about 15 minutes away at a distribution center now February 2nd it says the package is still there, but I get a Usps notice in the mail on the 29th saying its at my post office awaiting pickup. I go there they say nope not here its still in California. I call they say it's at the distribution center. Countless phone call. I call Consumer Affairs and they say this company has a lot of same packages waiting in the California postal office or distribution center not sure which, waiting for the sender to pick them up. The agent from Consumer Affairs said he thinks its sketchy. Mind you I've been in contact with the seller the entire time.. again countless messages. He says it should have never been sent by Usps he doesn't know how they got a hold of it. 🫩 He says the company changed their shipping to FedEx blah blah blah. Read their reviews KTC is nasty to their consumers they dont respond reasonably they dont honor their warranties look on Amazon under their products and you will see if yourself. Now they are telling me I have to apply for a refund which in itself takes 10 or more days because the package has to be considered lost. So now a purchase that was made on January 19 turns into the middle of February 🙄. Ktc do better. I will be filing a complaint with the Better Business Bereau and posting my experience on my platform, my husband's platform and anywhere else I see fit. If you do purchase from them and you see its being shipped USPS just know you are not going to receive that package because the lithium in the battery is too high.

29. januar 2026
Uopfordret anmeldelse
KTC-logo

Besvarelse fra KTC

Dear Customer,
We are truly sorry for the unpleasant experience you have had. We apologize for this issue.
Since November last year, the TK platform has required monitors to be shipped with platform-generated shipping labels. However, we cannot control the logistics progress or contact the courier directly through these platform labels. As a result, we have not yet received the items shipped via USPS.
The solution we can offer you now: please apply for a refund on the TK platform, and I will approve your refund request immediately.
We apologize again for any inconvenience this has caused you.

Bedømt til 5 ud af 5 stjerner

Don't use FedEx again. KTC rocks

Don't use FedEx again. Ive still yet to receive my monitors. Have been looking forward to using them but it's been over a week and still no update.
Edited since ive received my two monitors from KTC. They are absolutely fantastic monitors. Games look great and the curved monitor is truly submersive.

28. januar 2026
KTC-logo

Besvarelse fra KTC

Dear customer,
We are truly sorry for the terrible delivery experience and the long wait you’ve had. We completely understand your frustration and we sincerely apologize for this inconvenience.
We will definitely pass on your feedback about FedEx to improve our shipping service.
Please contact our support team directly via email:
support@ktcplay.com
Provide your order number and details, and we will help you solve this issue as soon as possible.
Thank you for your patience.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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