Excellent customer service and I love their products ever since we did a tasting with them in Italy. It’s the best balsamic 👍💕😎
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
What makes the experience great is the vinegar! It is THE best. I've purchased several different ones and all have been delicious. Try the 5 gold medal Modena one on ice cream. Yummy! As to the webs... Se mere
We are so grateful to have found your wonderful Balsamics; they are truly the best baslamics and we use them daily in every dish! Thank you for taking the best care of us with easy ordering, great... Se mere
Virksomheden har svaret
I fell in love with Giusti Balsamic while in Italy. I brought some home for friends, and they loved their gifts. This year, for Christmas, I ordered three two-pack gift boxes for our closest foodie f... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Acetaia Giusti
Skrevet af virksomheden
Founded in 1605, Acetaia Giusti is the oldest producer of Balsamic Vinegar of Modena.
Since then, the Giusti family has handed down from generation to generation the knowledge, sensitivity and passion necessary to make a high quality Balsamic Vinegar of Modena, guarding all the secrets of the ancient and traditional Modena art of vinegar making.
Today Giusti is present in over 50 countries worldwide, with flagship stores in Modena, Milan and Bologna, corners in Rinascente and Eataly, and in the most exclusive hotels and restaurants in the world.
Since then, the Giusti family has handed down from generation to generation the knowledge, sensitivity and passion necessary to make a high quality Balsamic Vinegar of Modena, guarding all the secrets of the ancient and traditional Modena art of vinegar making.
Today Giusti is present in over 50 countries worldwide, with flagship stores in Modena, Milan and Bologna, corners in Rinascente and Eataly, and in the most exclusive hotels and restaurants in the world.
Kontaktoplysninger
Strada Quattro Ville, 155, 41123, Modena, Italien
- +39059840135
- ecommerce@giusti.com
- us.giusti.com
4,9
Fremragende
298 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Acetaia Giusti
Hi Susie!
Thank you very much for sharing your experience with us! This feedback means a lot for us! Hoping to see you on our website soon!
Kind regards,
The Giusti Team
Some out of stock I would have rather…
Some out of stock I would have rather have bought.
25. november 2024
Besvarelse fra Acetaia Giusti
Dear David,
Thank you for your kind review. We are truly sorry that some products were unavailable. We constantly update our website and our product offerings, so we recommend checking back from time to time.
If there's something specific you need, please don't hesitate to contact us. Our customer service team is always here to assist you and help during your purchase.
Kind regards,
The Giusti Team
Communication and delivery
22. november 2024
Besvarelse fra Acetaia Giusti
Thank you very much! We look forward to having you as a customer again and providing you with the best experience possible!
Warm regards,
The Giusti Team
Besvarelse fra Acetaia Giusti
Thank you Marie, for this wonderful review!
We look forward to serving you again soon!
Best regards,
The Giusti Team
Besvarelse fra Acetaia Giusti
Dear David,
Thank you so much for sharing your experience with us!
We look forward to serving you again soon!
Best regards,
The Giusti Team
Thrilled
The vinegar was delivered rapidly and packaged well. Love this vinegar. Went to the store in Bologna and purchased many items and was saddened as I used the last drops. Happy to be able to obtain it here easily in the States.
18. november 2024
Besvarelse fra Acetaia Giusti
Hi there! Thank you very much for sharing your experience with us! We are happy to hear wonderful words about our products and our eCommerce service.
We hope to welcoming you again in Giusti Boutiques and on our website!
Warm regards,
The Giusti Team
Besvarelse fra Acetaia Giusti
Thank you very much for your words!
We look forward to serving you again soon!
Best regards,
The Giusti Team
I was suppose to receive 3 bottles
I was suppose to receive 3 bottles, only got one, sent an email with no reply, and you spent no time sending more emails asking me to buy more
14. november 2024
Besvarelse fra Acetaia Giusti
Dear CJ,
We are truly sorry to read your review and would like to address your concerns. Our records indicate that your order was for one bottle of 3 Gold Medals Organic, for the correct amount of $31.92.
If there is anything unclear about your purchase or if you need further assistance, please do not hesitate to reach out. We would be delighted to assist you.
We look forward to hearing from you.
Warm regards,
The Giusti Team
I recieved my package promptly and the…
I recieved my package promptly and the product secured with no damage. I sampled the taste and was blown away by the flavors. I felt like I was back in Italy.
13. november 2024
Besvarelse fra Acetaia Giusti
Hi!
Thank you for your feedback!
Your satisfaction is what matters most to us, and we’re excited to have you as a customer.
We can't wait to assist you again!
Best regards,
The Giusti Team
Three of my bottles came damaged
Three of my bottles came damaged. I have an email in to you guys to see what we can do.
Update: my response from this company was a 15% (already on their website) +10% additional discount on future orders.p.s. Do not order the glazes if you don’t want plastic containers.
13. november 2024
Besvarelse fra Acetaia Giusti
Dear Claudine,
We sincerely apologize for the inconvenience you’ve experienced. At Giusti, we are deeply committed to providing our customers with an exceptional experience, both in terms of product quality and the overall purchase process.
We have offered you a few solutions to address the issues you encountered, and we hope you will find the one that best suits your needs.
Thank you for your understanding, and please don’t hesitate to reach out if we can assist further.
Warm regards,
The Giusti Team
I was interested in trying balsamic
I was interested in trying balsamic vinegar on more foods. When VYD on the View showcased your product, I decided to go for some really good “stuff”. The shipment arrived packed very nicely. It’s flavor is unbelievable.
13. november 2024
Besvarelse fra Acetaia Giusti
Dear Cindy,
Thank you for sharing your opinion about our products and delivery service!
Your satisfaction is what matters most to us, and we’re excited to have you as a customer.
We can't wait to assist you again!
Warm regards,
The Giusti Team
fast delivery and wonderful…
Great communication, fast delivery and wonderful product. Thanks for the recommendation Whoopi!
14. november 2024
Besvarelse fra Acetaia Giusti
Dearest Tammy,
Thank you for your amazing words about us!
Being chosen by Whoopi has been a great experience for us.
We really appreciate your support and we can't wait to assist you again
Best regards,
The Giusti Team
It was a gift
It was a gift
Good progress of shipping & delivery communication and fast delivery
13. november 2024
Besvarelse fra Acetaia Giusti
Dear Robb,
Thank you very much for your kind words! Your feedback means a lot to us and the satisfaction of our customers is a top priority for us!
Looking forward to assist you again
Kindest regards,
The Giusti Team
Besvarelse fra Acetaia Giusti
Thank you for your lovely review! We’re happy to hear that you’re pleased with your purchase.
We’re always here for you!
Warmest regards,
The Giusti Team
Company history is very impressive
Company history is very impressive, product is excellent!
13. november 2024
Besvarelse fra Acetaia Giusti
Hi Denise!
We truly believe in the quality of our products, and we’re so glad to hear that you share the same sentiment.
Thank you for your positive feedback and for choosing us!
Best regards,
The Giusti Team
The order arrived promptly in beautiful…
The order arrived promptly in beautiful packaging! Looking forward to tasting the samplers!
13. november 2024
Besvarelse fra Acetaia Giusti
Hi!
We truly appreciate your positive feedback!
Hoping to serve and assit you again soon
Best regards,
The Giusti Team
Besvarelse fra Acetaia Giusti
Dear Kay,
Thank you so much for your kind words!
We put a lot of passion and effort into what we create, so it means a lot to us to hear that you’re happy with the product and service.
Kind regards,
The Giusti Team
Fast delivery and wonderful products!
11. november 2024
Besvarelse fra Acetaia Giusti
Hi!
Thank you very much for your words! We are so happy to hear that you are enjoying our products and that everything went well!
Looking forward to assist you again
Best regards,
The Giusti Team
My order missed one item so emailed the…
My order missed one item so emailed the team never responded
7. november 2024
Besvarelse fra Acetaia Giusti
Dear Kate,
We’re sorry to read your negative review on Trustpilot, as we are strongly committed to ensuring our clients’ satisfaction.
We haven’t received any prior complaint from you; otherwise, we would have addressed it immediately. Could you please share the details of the issue so we can investigate what happened?
Thank you very much for your collaboration.
The Giusti Team
Besvarelse fra Acetaia Giusti
Dear John,
Thank you very much for sharing your experience with us! We are so glad to hear that you have enjoyed both products and delivery service!
We’ll keep working hard to satisy further your expectations!
Warmest regards,
The Giusti Team
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