Excellent customer service and I love their products ever since we did a tasting with them in Italy. It’s the best balsamic 👍💕😎
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Se, hvad kunderne siger
What makes the experience great is the vinegar! It is THE best. I've purchased several different ones and all have been delicious. Try the 5 gold medal Modena one on ice cream. Yummy! As to the webs... Se mere
We are so grateful to have found your wonderful Balsamics; they are truly the best baslamics and we use them daily in every dish! Thank you for taking the best care of us with easy ordering, great... Se mere
Virksomheden har svaret
I fell in love with Giusti Balsamic while in Italy. I brought some home for friends, and they loved their gifts. This year, for Christmas, I ordered three two-pack gift boxes for our closest foodie f... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Acetaia Giusti
Skrevet af virksomheden
Founded in 1605, Acetaia Giusti is the oldest producer of Balsamic Vinegar of Modena.
Since then, the Giusti family has handed down from generation to generation the knowledge, sensitivity and passion necessary to make a high quality Balsamic Vinegar of Modena, guarding all the secrets of the ancient and traditional Modena art of vinegar making.
Today Giusti is present in over 50 countries worldwide, with flagship stores in Modena, Milan and Bologna, corners in Rinascente and Eataly, and in the most exclusive hotels and restaurants in the world.
Since then, the Giusti family has handed down from generation to generation the knowledge, sensitivity and passion necessary to make a high quality Balsamic Vinegar of Modena, guarding all the secrets of the ancient and traditional Modena art of vinegar making.
Today Giusti is present in over 50 countries worldwide, with flagship stores in Modena, Milan and Bologna, corners in Rinascente and Eataly, and in the most exclusive hotels and restaurants in the world.
Kontaktoplysninger
Strada Quattro Ville, 155, 41123, Modena, Italien
- +39059840135
- ecommerce@giusti.com
- us.giusti.com
4,9
Fremragende
298 anmeldelser
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Always love the product
Always love the product, first time buying in the US and shipping was fast and easy thank you
3. februar 2025
Besvarelse fra Acetaia Giusti
Thank you so much for your kind words!
We're thrilled to hear that you're happy with the product. Our team works hard to ensure the best quality and eCommerce service. We look forward to serving you again in the future!
Best regards,
The Giusti Team
Wonderful
The flavour of the Five Gold Medals is complex. I’m not a foodie but I know when something is delicious, special and worth every penny. Service was outstanding. Ordering again? Yes.
17. februar 2025
Besvarelse fra Acetaia Giusti
Dear Mark,
Thank you very much for your wonderful feedback! Your satisfaction is our top priority and it’s great to know that products and Ecommerce service met your expectations. We look forward to serving you again soon!
Best regards,
The Giusti Team
Very easy to order
29. januar 2025
Besvarelse fra Acetaia Giusti
Thank you very much for your positive review! Our customer's satisfaction is our top priority!
Hoping to see you soon again on Giusti website!
Best regards,
The Giusti Team
Mangia!
I can’t say enough about the quality of this Basalmic! It’s delicious and its flavors remind me of my times in Sicily. Fast receipt of product and very quick delivery.
27. januar 2025
Besvarelse fra Acetaia Giusti
Dear Carl, Thank you very much for your words! We really appreciate your kind feedback. Can't wait to see you again on our website!
Best regards,
The Giusti Team
The new standard
Since aquiring your product meals have been elevated to a higher level. Great product I keep finding new reasons to retaste things that were only so so in the past.
3. februar 2025
Besvarelse fra Acetaia Giusti
Dear Russell,
Thank you for your kind words!
We’re delighted to hear that you had a great experience with our products. Your satisfaction is our top priority!
Looking forward to see you soon on our website, we hope to assist you further!
Warmest regards,
The Giusti Team
Besvarelse fra Acetaia Giusti
Hi Robert!
Thank you for your kind words! We’re delighted to hear that you had a great experience with our products and service. Your satisfaction is our top priority!
Kind regards,
The Giusti Team
Great items were beautifully packed and…
Great items were beautifully packed and shipped quickly! Another shipment of our favorite products.
13. januar 2025
Besvarelse fra Acetaia Giusti
Good morning,
Thank you for your kind words! We’re delighted to hear that you had a great experience.
Your satisfaction is our top priority and we look forward to the opportunity of serving you again, always striving to improve our service.
Best wishes,
The Giusti Team
I was very impressed with the speed at…
I was very impressed with the speed at which they got the product to my residence. I did not really need it in a hurry but it was still pleasant to have it so soon after ordering. The packaging for the Balsamic trio that I purchased was beautifully boxed and of course it is some of the best balsamic ever.
13. januar 2025
Besvarelse fra Acetaia Giusti
Good morning William,
Thank you for your kind words! We’re delighted to hear that you had a great experience with our E-commerce and products.
Your satisfaction is our top priority and we look forward to the opportunity of serving you again, always striving to improve our service.
Best wishes,
The Giusti Team
Besvarelse fra Acetaia Giusti
Hi!
Thank you for sharing your experience with us!
We’re thrilled to hear that you enjoyed our products!
Warm regards,
The Giusti Team
Whoopi Goldberg promoted this product…
Whoopi Goldberg promoted this product since she has residency in Italy. I also had the privilege of visiting Italy and recognized the difference in Italian food, America versus Italy. No contest. There are only two Italian restaurants in the entire United States, that I will even consider since tasting the real deal. One in New York, and one in Miami. The olive oil and balsamic that I had on a piece of bread in Italy was the turning point for me. Before I did not like olive oil, since then, love it! I am very choosy with the olive oil and balsamic that I use. The reputation in the history of your products in the process have made a no-brainer. I have not yet tasted because I gave them away as gifts. But in a week I will be in Colorado where I sent the gift and then I will be able to finally taste.
6. december 2024
Besvarelse fra Acetaia Giusti
Dearest Alison,
We’re thrilled to hear that you enjoyed our products! Being chosen by Whoopi has been an incredible experience for us.
We’re proud to bring a taste of tradition from Modena to your table and can’t wait to offer you more delicious experiences!
Best regards,
The Giusti Team
Fast shipping
Fast shipping. Products arrived well ahead of schedule. Everyone loved their Christmas gifts.
10. december 2024
Besvarelse fra Acetaia Giusti
Dear Ella,
We truly appreciate your feedback! It's fantastic to know that our ecommerce service met your expectations. Your satisfaction is very important to us, and we can’t wait to assist you again on your next purchase!
Kind regards,
The Giusti Team
Placing an order was flawless
Placing an order was flawless. Receiving said order was delivered as promised which I was not expecting since I placed this order during the hight of the holiday season. This was an order for myself and not as a gift. All three bottles were packaged well and arrived without an issue. I can’t wait to try all three different styles.
23. december 2024
Besvarelse fra Acetaia Giusti
Hi Joan,
We truly appreciate your feedback! It's fantastic to know that our ecommerce service met your expectations. Your satisfaction is very important to us, and we can’t wait to assist you again on your next purchase!
Kind regards,
The Giusti Team
Very easy to navigate the system
Very easy to navigate the system. Fantastic product.
4. december 2024
Besvarelse fra Acetaia Giusti
Hi!
We truly appreciate your feedback! It's fantastic to know that our products and our ecommerce service met your expectations. Your satisfaction is our top priority!
We can’t wait to assist you again on your next purchase!
Warm regards,
The Giusti Team
Christmas gift for my wife
I wanted to get my wife something different for Christmas, and saw Whoopi Goldberg say how your products are really the best.
30. november 2024
Besvarelse fra Acetaia Giusti
Hi Henry,
We’re thrilled to hear that you and your wife enjoyed our products! Being chosen by Whoopi has been an incredible experience for us.
We’re proud to bring a taste of tradition from Modena to your table and can’t wait to offer you more delicious experiences!
Kind regards,
The Giusti Team
Absolutely wonderful
Absolutely wonderful balsamic. Shipping was prompt and arrived early!
17. december 2024
Besvarelse fra Acetaia Giusti
Dear Allison,
We truly appreciate your feedback!
It's fantastic to know that our products and ecommerce service met your expectations.
We can’t wait to assist you again on your next purchase!
Kindest regards,
The Giusti Team
Besvarelse fra Acetaia Giusti
Dear Henry,
We truly appreciate your feedback!
It's fantastic to know that our products and delivery service met your expectations.
We can’t wait to assist you again on your next purchase!
Warm regards,
The Giusti Team
Shipping took 10 days…
14. december 2024
Besvarelse fra Acetaia Giusti
Dear Kevin,
We sincerely apologize for the delay in delivering your order. The holiday season is an exceptionally busy time for us and for all couriers, and it is not uncommon for delays to occur due to the increased volume of shipments.
We truly appreciate you taking the time to reach out to us. Your feedback motivates us to continuously improve our service and better meet the needs of our valued customers.
We hope to have the pleasure of serving you again soon on our website, and we are committed to ensuring a smoother experience in the future.
Thank you for your understanding and support.
Best regards,
The Giusti Team
Besvarelse fra Acetaia Giusti
Dear Daniel,
We truly appreciate your review!
We can’t wait to assist you again on your next purchase!
Kindest regards,
The Giusti Team
Inaccurate information and inefficient
Massimiliano with Giusti provided inaccurate information. When asked how long it would take for an item to arrive, the response was 'Just a few days.' SEVEN days for a package to originally arrive is NOT considered 'a few days.' I was ordering a Birthday gift that I wanted to arrive ON time. I purposely asked BEFORE ordering, so the package would arrive ON time, which it did NOT. When the recipient had to evacuate due to the Malibu fire, I asked for the package to be rerouted and overnighted to the desert where the recipient would be. Neither happened. I asked Andrea, a.k.a. Guisti's Warehouse Manager, to speak with a Manager at UPS regarding rerouting. She couldn't seem to do that and it appears that she put no effort to. Guisti is very slow with shipping. It took nearly 4 days just to ship the item from when I initially ordered the item. The day I spoke with Andrea, she was supposed to speak with a Manager at UPS or send a new package out that same day. Neither happened. For a Birthday that was on December 12th, the item arriving on December 18th is UNACCEPTABLE, especially when the item was initially ordered on December 6th and especially when I was informed 'Just a few days' for the item to arrive in Malibu, which was NOT the case! I do not appreciate my emails being ignored. Massimiliano did not respond to my email that I sent to him on December 11th. Andrea, who apparently decided to go incognito, as 'Warehouse Manager' never responded to my last email on December 12th regarding if the package had been overnighted, what the ETA was, as well as compensation. I will never purchase an item again with Guisti. Whoopi Goldberg should think twice before recommending such a company.
11. december 2024
Besvarelse fra Acetaia Giusti
Dear Lisa,
We are truly sorry to hear about your disappointment, especially considering the significant efforts we put forth to accommodate your various requests regarding this shipment.
Our team was fully committed to offering you the best assistance possible. This included modifying our website to cater to your need for a dedicated gift card message with your order, as well as attempting to redirect the delivery even after it was already in transit. Unfortunately, the courier was unable to make the requested change, and the unforeseen circumstances of a fire in Malibu presented an exceptional challenge.
Regarding the delivery timeline, your order was placed on Friday and shipped the following Monday, which was the first available business day after the weekend. Delivery times are clearly indicated during the purchasing process, and we also offer an express delivery option that guarantees delivery within three business days.
Once again, we sincerely regret that your gift did not arrive as promptly as expected. However, we hope you can understand that we made every possible effort to fulfill your requests and address the situation to the best of our abilities.
Thank you for your understanding, and we hope to have the opportunity to better serve you in the future.
Warm regards,
The Giusti Team
Its taste demonstrates the experience…
Its taste demonstrates the experience of years of years making it 👏🏻
9. december 2024
Besvarelse fra Acetaia Giusti
Hi Luis,
Thank you for the fantastic review! We're so happy that our Balsamic Vinegar impressed you. We truly value your support and can’t wait to offer you more delicious experiences from Modena!
Best wishes,
The Giusti Team
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