I ordered some chairs and order was processed no issues then someone emails me and cancels my order due to a pricing error without even offering me any other options and now I have to wait for a refun... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
As a new small business owner I needed to create a chic decor to service my clientele. I am on a budget & while shopping on the Urbilis site, if I couldn’t afford my first choice there were several ot... Se mere
We needed color swatches since our planters were made to order from Spain and non-returnable. A person with a name, Paige, contacted me and sent swatches-then followed up to make sure I'd received the... Se mere
Virksomheden har svaret
I am very pleased with the customer service I received from Urbilis. I was helped by Nick and Alex on two different occasions. Both were professional, polite and knowledgeable about their produc... Se mere
Virksomhedsoplysninger
Om Urbilis
Oplysningerne kommer fra forskellige eksterne kilder
Urbilis introduces greenery to urban living through beautiful, functional design. We are committed to helping you transform any space, large or small, into a living work of art! From indoor and container gardening to green wall design, our products make it easy to try that green thumb at everything!
Urbilis is a Retail Project, R.I. brand. This means that we not only offer gorgeous, high-quality products, but we are also building strong neighborhoods and jobs in Rhode Island and beyond. Visit www.retailprojectri.com to learn more.
Urbilis is a Retail Project, R.I. brand. This means that we not only offer gorgeous, high-quality products, but we are also building strong neighborhoods and jobs in Rhode Island and beyond. Visit www.retailprojectri.com to learn more.
Kontaktoplysninger
Excellent service
Excellent service. Exactly what I wanted and the shipping was extremely fast.
12. juli 2019
Uopfordret anmeldelse
Great customer service and product! I ordered some large
I ordered some large, excellent quality planter boxes. When there was a delay in shipping them due to a manufacturer's delay, Nick S., Customer Care Specialist, was wonderfully responsive. He checked on my order and addressed my delivery inquiry. Nick sent me well-written emails, regarding the delay, and the arrival expectation of my planters. They arrived just as he told me they would.
Thank you, Nick, and thank you, Urbilis, for offering quality products, and great customer service with someone like Nick!
28. juni 2019
Uopfordret anmeldelse
very efficient ordering system and…
very efficient ordering system and confirmation
28. juni 2019
Uopfordret anmeldelse
Nick S
Nick S. was delightful to work with. Great phone presence as well as e-mail. Always got back tome immediately with my questions and concerns of your product.
Nick is definitely an asset to your company
as for your product I don't know. I should have it within 6 to 8 weeks so contact me then.
24. juni 2019
Uopfordret anmeldelse
Professional and helpful Customer…
Professional and helpful Customer service. Great Product!
19. juni 2019
Uopfordret anmeldelse
Thank you for a wonderful product and…
Thank you for a wonderful product and at a reasonable price. It arrived quickly, I am very happy with my purchase.
3. juni 2019
Uopfordret anmeldelse
Great products
Great products. Great customer service support. Very happy with my experience with Urbilis.
29. maj 2019
Uopfordret anmeldelse
Shipped very quickly and the planters…
Shipped very quickly and the planters look great and just like the what was posted.
25. maj 2019
Uopfordret anmeldelse
Great prompt service.
24. maj 2019
Uopfordret anmeldelse
Ordered Crescent Madison planter from…
Ordered Crescent Madison planter from Urbilis. What a great product! The material is of good quality and I'm confident this will withstand the midwest weather, including our harsh winters. I would recommend Urbilis for your planter needs. Shipping was fast and with FedEx tracking number I was able to track my shipment.
11. maj 2019
Uopfordret anmeldelse
Checkout process did not work and I had…
Checkout process did not work and I had to mail a check in. This is too slow for me! Fix it please!
10. maj 2019
Uopfordret anmeldelse
Besvarelse fra Urbilis
Hello!
On behalf of the Urbilis team we apologize that the website did not work in the way that it was expected to! We are always working on ensuring that we have the fastest load times and is easy to operate. If you ever do need help with check out you can always give the Urbilis team a call and we would be happy to assist you with future purchases and process whatever you need over the phone!
Thank you,
The Urbilis Team
very good website
very good website. I'm really looking forward to receiving the planters.
8. maj 2019
Uopfordret anmeldelse
Very responsive customers service.
22. april 2019
Uopfordret anmeldelse
The Urbilis customer service…
The Urbilis customer service representative, Nick, was beyond excellent.
Patient, helpful, knowledgable, efficient, bright of spirit, good-humored . . . Nick was, is, the best of representatives for the company, and the best of guides to the company's products.
22. april 2019
Uopfordret anmeldelse
Fast shipping
I am so happy with how fast my purchase was shipped to me.
4. april 2019
Uopfordret anmeldelse
Huge selection
Huge selection, many size options -- and well constructed planters. I very much appreciate being able to order drainage holes as well -- so many planters on the market have none, and I do prefer them.
5. marts 2019
Uopfordret anmeldelse
Good company
Good company. Fast online response times. Fast courtesy shipping. Trade program available. Good quality products my clients like.
5. marts 2019
Uopfordret anmeldelse
Website is very slow
20. januar 2019
Uopfordret anmeldelse
Besvarelse fra Urbilis
Hello,
Thank you so much for taking the time to reach out in regards to the speed time of our websites, as we evaluate our speed times with our website we are always looking to improve speed times.
Thank you so much,
The Urbilis Team
FRIENDLY CUSTOMER
31. december 2018
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.