Great selection of glassware at very reasonable prices. Well packaged and delivered promptly.
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Se, hvad kunderne siger
Recently purchased some crystal highball glasses from this company and was so impressed with there service I wanted to leave them a review, something I don’t normally do , The glasses arrived prompt... Se mere
Exquisite glassware and fast delivery (bought on the .EU site with no additional charges). The 1910 coupes are really stunning but the gold rim finish was rather poor, with bits worn off and a purple... Se mere
The glasses are beautiful and all I hoped for. Sadly a gin ballon arrived with a shattered stem eventhough they were very well packed and padded. I emailed Urban who got back to me almost immeadiatl... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Premhttps://s3-eu-west-1.amazonaws.com/tpd/logos/5a2ff8cab894c9021446e92c/0x0.png?cache-bust=1582199619160ium glassware and barware designed by Urban Bar. B2B Branding and Bespoke Design services available to the UK and Europe.
Kontaktoplysninger
The Glasshouse, Highfields Business Park, SG8 5JT, Kneesworth, Storbritannien
- 01763244473
- admin@urbanbar.com
- urbanbar.com
4,7
Fremragende
1 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The glasses are beautiful and all I…
The glasses are beautiful and all I hoped for. Sadly a gin ballon arrived with a shattered stem eventhough they were very well packed and padded. I emailed Urban who got back to me almost immeadiatly and offered replacement or a refund, I opted for a replacement that arrived within a couple of days.
With my experience I cannot fault them as a company and as a final comment the 1910 range are amazing, especially the stemmed beer glass.
I will be using Urban again.
18. august 2025
Besvarelse fra Urban Bar
Thank you so much for your feedback. We're very pleased to hear that you have received the quality of customer service that we always strive to provide.
Beautiful glasses and great customer support!!!
The glasses were very well packed and arrived safely. Urban bar glasses have some of the best designs in the cocktail world imo. Had a great experience with the Urban bar customer support over a minor issue. Would highly recommend buying from them!
18. august 2025
Besvarelse fra Urban Bar
We're very pleased to hear that you are happy with our products and customer service. It is something that we pride ourselves on, so your feedback is much appreciated.
Ginza tall highball glasses
I love these glasses, great quality, thin rimmed but a good weight to the glass. They look classy and are lovely to drink out of, good price too!
18. august 2025
Besvarelse fra Urban Bar
This is great to hear, thank you so much for your feedback. We pride ourselves on the quality of our products and love to hear about our customers enjoying them.
Great website site
Great website site , easy to find what I was looking for and a great selection and prices. A +
11. august 2025
Besvarelse fra Urban Bar
Thank you for your feedback regarding our website, always good to hear. We hope you enjoyed your purchase too.
Delivery shipped and delivered with speed and care
Delivery shipped and delivered with extreme speed,the item was well protected by bubble wraps all around it.Great
7. august 2025
I’d been looking for some tuah glasses…
I’d been looking for some tuah glasses for a while, saw them on the Urban Bar site for a very reasonable price and ordered them. The dispatch was very prompt and the glasses were with me in a couple of days.
4. august 2025
Great quality
Great quality. Even though some of the glasses arrived broken the customer service was impecable and made the refund inmediately.
25. juli 2025
I haven’t received my parcel yet,I was…
I haven’t received my parcel yet,I was told it would be arriving by Tuesday
25. juli 2025
Besvarelse fra Urban Bar
Hi Ruairi, please accept our apologies that your order has not been delivered. I can see from the tracking that it left our warehouse last Friday, from the Fedex tracking it shows multiple delivery attempts have been made, and the last update this morning shows business is closed. You should be receiving all of these updates as your email is linked to the delivery. It is currently showing as expected to be delivered on Monday. We will speak with Fedex to confirm if there has been any issues and email you directly. Apologies again for any inconvenience.
A Beautiful & Stylish Gift
Simple ordering process, several options for delivery and payment and you can even have your bar ware personalized with their engraving service.
14. juli 2025
Very good
Great support- an item was out of stock, the person who contacted me was very polite, provided great replacement options and the order was shipped with almost no delays. The only negative for me is shipping costs.
23. juli 2025
Mixing glass I ordered has defects
Mixing glass I ordered has defects.
Support doesn’t respond to my emails
17. juli 2025
Besvarelse fra Urban Bar
Hi Rostyslav, thank you for your message. I have checked our system and cannot see any message received from you. I have now sent you a message directly from our website requesting more information. Apologies if your message has been lost in our system. We would never intentionally ignore a customer email.
Great product
Great product, very promptly delivered. Small billing question dealt with quickly and without delay.
8. juli 2025
Superb Bar Ware supplier for those of us living in the EU
I am setting up two cocktail bars at my house in France and have received excellent service from Urban Bar. The quality of their glass wear (particularly the Calabrese designs) is fantastic and they also stock a wide variety of Cocktail Kingdom (the US go to Barware supplier) products which has avoided the shipping and large customs costs in buying something from the US. They have a separate EU website which also avoids the post Brexit issues arising from buying from the UK. Customer service is excellent (thank you Sophie Weston) and the icing on the cake was the Mid Century Modern Italian cocktail bar table which was a perfect addition to the house. I recommend them highly
15. juli 2025
Uopfordret anmeldelse
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