Urban-reactive.co.uk ltd Anmeldelser 44

TrustScore 5 ud af 5

4,8

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Great service provided! Contacted Urban - reactive when discovered blocked drainage and over flowed toilet. Everything was sorted within one hour since we reported the issue. The discovered the probl... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We called with a blocked drain after recommendation from another. They came promptly and jet washed the pipes, then used cctv to assess for any other damage. Cracked pipes were shown and we were advis... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Sewer pipe blocked on 1st Jan and a well-known national company came out and jetted it but did not put a camera down and it blocked again days later. Insurance company sent another big company out who... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Excellent. We needed to add a bathroom and kitchen to our garden annexe, we thought this would require a septic tank. Instead, Urban reactive looked into the project and installed a system of piping t... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Byggefirma
  2. Dræning
  3. Landskabsdesigner
  4. Havearkitekt
  5. Leverandør af regnvandsopsamlere
  6. Slamsugning

Skrevet af virksomheden

Urban-reactive.co.uk ltd is a family-run company based in Chester in the North West of England. We specialise in drainage and groundwork’s.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

44 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Bedømt til 5 ud af 5 stjerner

Very efficient and friendly service…

Very efficient and friendly service Would definitely use again

9. april 2025
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Besvarelse fra Urban-reactive.co.uk ltd

Hi Will, Thanks for taking the time to leave us a review. As a small business we appreciate our customer taking the time to leave us any feedback. We are glad we could be of assistance in resolving the issues. We look forward to working with you again in the future as required.

Bedømt til 5 ud af 5 stjerner

Thanks Urban Reactive!

Can’t recommend Urban Reactive enough!
Great comms to organise visit.
Gaz and Steve did a thorough investigation to firstly identify the routing of the blocked drain (quite complicated!). At this point, I was expecting that a second visit would then be needed but the guys proceeded to try to sort the blockage.
To minimise potential excavation, Gaz lifted a couple of blocks from path and made a discrete hole in drain to insert camera. Then identified the location of the blockage and used high pressure hose to break up the blockage. Finally, put a cap on the drill hole.
Really impressed with the professionalism of the guys, the way they systematically assessed the problem, and the equipment used.
Pleased with quotation and sure very competitive when comparing to ‘national’ drain specialists.
Would have no hesitation to recommend, brilliant job.

11. april 2025
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Besvarelse fra Urban-reactive.co.uk ltd

Thanks for taking the time to leave us a review. As a small business we appreciate our customer taking the time to leave us any feedback. We are glad we could be of assistance in resolving the issues. We look forward to working with you again in the future as required.

Bedømt til 5 ud af 5 stjerner

Speedy and efficient service

Returned call promptly and arrived on time the following morning. Inspection and cleaning carried out speedily, very efficiently, and in a courteous and friendly manner. Have employed the business before and happy to do so again when needed.

8. april 2025
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Besvarelse fra Urban-reactive.co.uk ltd

Hi David, Thanks for taking the time to leave us a review. As a small business we appreciate our customer taking the time to leave us any feedback. We are glad we could be of assistance in resolving the issues. We look forward to working with you again in the future as required.

Bedømt til 5 ud af 5 stjerner

Solved a blocked-sewer nightmare

Sewer pipe blocked on 1st Jan and a well-known national company came out and jetted it but did not put a camera down and it blocked again days later. Insurance company sent another big company out who put a camera down, told me that the problem was tree roots but did not fix it. Urban-reactive came out, got rid of the roots and then came back a couple of weeks later to repair the pipe and raise manholes above the patio. Did a very nice job.

28. januar 2025
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Besvarelse fra Urban-reactive.co.uk ltd

Hi Phil, Thanks for taking the time to leave us a review. As a small business we appreciate our customer taking the time to leave us any feedback. We are glad we could be of assistance in resolving the issues. We look forward to working with you again in the future as required.

Bedømt til 5 ud af 5 stjerner

Serious Sewage Leak

We had a serious internal sewage problem. Effluent was coming out of the shower tray and emptying onto the floor.
I phoned Urban Reactive at 10am. They were working about 15 miles away and said they would arrive when finished.
They got to us and cleared the blockage by 1pm. So all sorted in 3 hours. I have used them 3 times over the last 10 years and been very impressed.
Absolutely 1st Class !

27. januar 2025
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Besvarelse fra Urban-reactive.co.uk ltd

Hi Geoff, Thanks for taking the time to leave us a review. As a small business we appreciate our customer taking the time to leave us any feedback. We are glad we could be of assistance in resolving the issues. We look forward to working with you again in the future as required.

Bedømt til 5 ud af 5 stjerner

Excellent Service

Responded really quickly and very helpful. Thank you.

20. december 2024
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Besvarelse fra Urban-reactive.co.uk ltd

Hi Barbara, Thanks for taking the time to leave us a review. As a small business we appreciate our customer taking the time to leave us any feedback. We are glad we could be of assistance in resolving the issues. We look forward to working with you again in the future as required.

Bedømt til 5 ud af 5 stjerner

New drain/repair

The guys from urban reactive were fabulous. Turned up when they said, worked extremely hard and completed the job without any problems. All the guys were polite and respectful. Tidied away any mess and hosed down the drive way when the job was completed.

15. oktober 2024
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Besvarelse fra Urban-reactive.co.uk ltd

Hi Paul, Thanks for taking the time to leave us a review. As a small business we appreciate our customer taking the time to leave us any feedback. We are glad we could be of assistance in resolving the issues. We look forward to working with you again in the future as required.

Bedømt til 5 ud af 5 stjerner

The Real Deal!

The Real Deal!

The guys were professional, arrived when they said and fixed the problem quickly and for a reasonable price.
Great service!

27. september 2024
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Besvarelse fra Urban-reactive.co.uk ltd

Hi John, Thanks for taking the time to leave us a review. As a small business we appreciate our customer taking the time to leave us any feedback. We are glad we could be of assistance in resolving the issues. We look forward to working with you again in the future as required.

Bedømt til 5 ud af 5 stjerner

Excellent service-would recommend.

Luke and Gareth from Urban-Reactive were fantastic. They arrived promptly, listened to our concerns and then did a thorough investigation of the situation. (Yep one of those plastic fresheners lost down the system!) They were great at clearly communicating each step without using any complicated jargon. Simple, straight to the point with the added bonus of camera footage. All very fascinating! We would certainly recommend them.

17. september 2024
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Besvarelse fra Urban-reactive.co.uk ltd

Hi Gloria, Thanks for taking the time to leave us a review. As a small business we appreciate our customer taking the time to leave us any feedback. We are glad we could be of assistance in resolving the issues. We look forward to working with you again in the future as required.

Bedømt til 5 ud af 5 stjerner

Excellent and prompt service

Have had several jobs done by Luke and his team. Always prompt, professional and courteous. This time it was a blocked sewage pipe. It's good to support a local firm.

12. september 2024
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Besvarelse fra Urban-reactive.co.uk ltd

Thanks for taking the time to leave us a review. As a small business we appreciate our customer taking the time to leave us any feedback. We are glad we could be of assistance in resolving the issues. We look forward to working with you again in the future as required.

Bedømt til 5 ud af 5 stjerner

I needed the drains in my garage…

I needed the drains in my garage reconfiguring to fix some bad smells and a new ACO drain fitting to improve surface water drainage. Luke's team did a great job. I'm really pleased.

6. september 2024
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Besvarelse fra Urban-reactive.co.uk ltd

Hi Dave, Thanks for taking the time to leave us a review. As a small business we appreciate our customer taking the time to leave us any feedback. We are glad we could be of assistance in resolving the issues. We look forward to working with you again in the future as required.

Bedømt til 5 ud af 5 stjerner

Great service provided

Great service provided! Contacted Urban - reactive when discovered blocked drainage and over flowed toilet. Everything was sorted within one hour since we reported the issue. The discovered the problem quickly & showed me on camera that the plastic toilet hanging block that makes the toilet nice had been flushed. Professional and helpful. Thank you very much!

16. august 2024
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Besvarelse fra Urban-reactive.co.uk ltd

Hi Mellissa, Thanks for taking the time to leave us a review. As a small business we appreciate our customer taking the time to leave us any feedback. We are glad we could be of assistance in resolving the issues. We look forward to working with you again in the future as required.

Bedømt til 5 ud af 5 stjerner

Excellent job from Urban Reactive

Excellent. We needed to add a bathroom and kitchen to our garden annexe, we thought this would require a septic tank. Instead, Urban reactive looked into the project and installed a system of piping to a waste pump linking to our existing house waste drain. They price matched a like for like quote. Urban reactive have an excellent team, courteous and respectful, full of knowledge, punctual and considerate in their service delivery. Dave was team lead, with Scott close at hand. They kept us fully updated on what was happening at each stage. Hard working with and any problems encountered during the dig soon solved. Very entertaining and after two weeks they felt like part of the family. Thanks Urban Reactive

17. juli 2024
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Besvarelse fra Urban-reactive.co.uk ltd

Hi Janine, Thanks for taking the time to leave us a review. As a small business we appreciate our customer taking the time to leave us any feedback. We are glad we could be of assistance in resolving the issues. We look forward to working with you again in the future as required.

Bedømt til 5 ud af 5 stjerner

Thank you for sorting my septic tank…

Thank you for sorting my septic tank pump out Luke!
Great communication and prompt service, I would highly recommend Urban-Reactive to anyone!
Many thanks,
Rosanna

17. juli 2024
Uopfordret anmeldelse
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Besvarelse fra Urban-reactive.co.uk ltd

Hi Rosanna, Thanks for taking the time to leave us a review. As a small business we appreciate our customer taking the time to leave us any feedback. We are glad we could be of assistance in resolving the issues. We look forward to working with you again in the future as required.

Bedømt til 5 ud af 5 stjerner

Excellent service provided

Excellent service provided! Contacted Luke & Urban - reactive when discovered blocked drainage and manhole. Everything was sorted within one hour since we reported the issue. Very Profesional and helpful. Thank you very much!

12. juli 2024
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Besvarelse fra Urban-reactive.co.uk ltd

Hi Michaela, Thanks for taking the time to leave us a review. As a small business we appreciate our customer taking the time to leave us any feedback. We are glad we could be of assistance in resolving the issues. We look forward to working with you again in the future as required.

Bedømt til 5 ud af 5 stjerner

Professional and Reliable

This is the second time that we’ve used Luke @ Urban Reactive for some detailed camera drains surveys and very specific ground works and drainage, on 2 different investment properties . Utterly professional, great advice, turns up, great team. His team have enabled us to install around several kitchens, 10 new bathrooms and repair existing drains as well as installing new.
Not the cheapest but totally worth it - you get what you pay for in this case, and as you can’t physically see most of the work below ground, and given it’s essential function, it’s important to have a proper specialist in. 100% recommend.
Caroline Pattinson, Chester Homeshare”

7. marts 2024
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Besvarelse fra Urban-reactive.co.uk ltd

Thanks for taking the time to leave us a review. As a small business we appreciate our customer taking the time to leave us any feedback. We are glad we could be of assistance in resolving the issues. We look forward to working with you again in the future as required.

Bedømt til 5 ud af 5 stjerner

collapsed drains rescued

Our large three floor Edwardian building was collapsing and we suspected problems with the drains. Urban Reactive identified the problem, then the solution and quickly and neatly put it right. Its now two years on and the work is still secure and doing its job. They don't 'make a meal' of it, just do what is required. Thank you Luke.

27. februar 2023
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Besvarelse fra Urban-reactive.co.uk ltd

Thanks for taking the time to leave us a review. As a small business we appreciate our customer taking the time to leave us any feedback. We are glad we could be of assistance in resolving the issues. We look forward to working with you again in the future as required.

Bedømt til 5 ud af 5 stjerner

Good service from a local company.

Good service from a local company.

20. december 2023
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Besvarelse fra Urban-reactive.co.uk ltd

Hi Dave, Thanks for taking the time to leave us a review. As a small business we appreciate our customer taking the time to leave us any feedback. We are glad we could be of assistance in resolving the issues. We look forward to working with you again in the future as required.

Bedømt til 5 ud af 5 stjerner

Extremely prompt and efficient service…

Extremely prompt and efficient service with very friendly team
Was recommended by my neighbours and I would have no hesitation in recommending to others
By far the Best company to clear and fix your drains!
Thank you!

8. september 2023
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Besvarelse fra Urban-reactive.co.uk ltd

Thanks for your kind words i will pass it on to our team

Bedømt til 5 ud af 5 stjerner

Fantastic service received

Luke and Joel were so kind and attentive to my elderly mother. They did a fantastic job and I would highly recommend them.

1. september 2023
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Besvarelse fra Urban-reactive.co.uk ltd

Thanks for your kind words I will pass it on to Luke & Joel

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