I chose Upvolt because they were a local company with a good reputation.. And in this I was not disappointed. The whole experience of having my solar panels and battery fitted was interesting and ex... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I chose Upvolt because they were a local company with a good reputation.. And in this I was not disappointed. The whole experience of having my solar panels and battery fitted was interesting and ex... Se mere
Virksomheden har svaret
I noticed a leak in the cupboard around our hot water tank. Upvolt Sussex sent an engineer out very quickly and discovered the expansion tank needed replacing. After the parts were ordered Keith came... Se mere
Virksomheden har svaret
I had my air source heat pump serviced and repaired by Mark. He arrived at the agreed time and carried out his tasks without delay leaving the area clean and tidy. The outside heat pump unit was also... Se mere
Virksomheden har svaret
Keith came and serviced our Ashp today, made a few adjustments, noted that there needs to be more pipe lagging and loft insulation needs to be put back after installation. Great job.
Virksomheden har svaret
Upvolt helps homeowners take control of their energy with smart solar, battery storage and home energy management systems designed for your home. We know installing solar or upgrading your home energy system can feel confusing. There are lots of companies, lots of products, and it’s hard to know who to trust. The industry has become a race to the bottom in many places, with systems installed quickly and support disappearing afterwards. That’s not how we work. We provide a full end-to-end service, from system design and installation through to grid connection, monitoring and long-term support. Our goal isn’t just to install a system, it’s to build something that works for your home and continues working for years to come. Our regional teams bring over 15 years of experience in solar and home energy systems, combined with the support of a wider national network. This allows us to deliver high-quality installations while still providing local service and ongoing support. We believe homeowners should feel confident and informed when making decisions about their energy, not pressured or confused. That’s why we focus on honest advice, quality installations and long-term customer support. We’re not just here for the installation. We’re here for the life of your system.
A2 Ropemaker Park, Hailsham, BN27 3GU , London, Storbritannien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Un grand merci à Mino pour son accueil exceptionnel !
Je tiens à laisser un avis très positif sur le service client d’Ohm Énergie, et en particulier sur Mino, qui m’a accueillie avec beaucoup de professionnalisme, de gentillesse et de clarté.
Il a pris le temps de répondre à toutes mes questions, avec une voix calme, rassurante, et surtout très humaine. Ça change tout ! On sent qu’il connaît son travail et qu’il aime aider.
➡️ Merci pour cet échange chaleureux.
➡️ Bravo à Ohm Énergie pour la qualité du service client.
➡️ Je recommande sans hésitation 🙏✨
Conseiller réactif et sympathique qui explique convenablement, je recommande
Super jamais déçus bien accompagné cliente depuis 2024 . Satisfaite
J'ai contacté Ohm énergie pour changer les détails de mon contrat et tout a été rapide et fluide, je recommande fortement !
Très bon pour mr Josselin qui m'a très bien renseigner et qui a eu beaucoup de patience merci
J était bien reçu c'était vraiment très professionnel merci beaucoup pour ce service parfait
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My charger not working properly sent them 60 to 70 emails to have it sorted they sent a engineer out to look at at and he said it's not working properly and you need a new one this have been going on for months i been telephone them they keep saying a manager will phone me back still waiting they are the worst customer service i deal with keep way from this company they are no good and I dont think they get better
User's recommendation: Keep away not a good company.

Besvarelse fra Upvolt Energy
J'ai été satisfait de ma prise en charge, agent disponible et agréable, merci à Mino.
Prise en charge rapide, compréhensi on rapide et efficace de la conseillère
Meilleur je suis chez vous depuis 1 ans maintenant je suis très satisfaite de votre travail même les conseils très gentils vous êtes les meilleurs
C’est parfait, les personnes sont très sympathiques et agréable.
Merci à vonisoa pour ses compétences claires à m’accompagner . Belle journée.
Très bon renseignement téléphonique
OHM fitted our Heat pump 4 years ago and we have been delighted with the efficiency of the system and the excellent customer service.They have now competed 3 annual services and have always been efficient and helpful. The most recent service was completed this week and was comprehensive in both technical service and administration. 5 stars...
Phil

Besvarelse fra Upvolt Energy
Cliente depuis 2023
Je suis très satisfaite du fournisseur Ohm Énergie
Jamais eu de souci à recommander
Mme Merghich
Apel telephonique très agréable très bonne explication
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