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Upper Street Home Anmeldelser 

54
•
TrustScore 4.5 ud af 5

4,5

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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I ordered a product from this store and it was delayed by the courier. I contacted the store and they despatched another one without question. I consequently received the first one and offered to retu... Se mere

Bedømt til 5 ud af 5 stjerner

The item was competitively priced, well packaged, had a nice look and feel to it. Emails arrived at each stage of it journey. Unfortunately the carrier company Evri didn't fare so well, on note throu... Se mere

Bedømt til 4 ud af 5 stjerner

Love the products and speedy delivery - I knocked off a star because, although 75% of packaging was paper or cardboard there was also about 25% polystyrene. Perhaps a bit harsh of me and would have g... Se mere

Bedømt til 5 ud af 5 stjerner

Great product competitively priced. Looks really good and was packed extremely well as it was fragile. Was dispatched very rapidly - I did order two teapots but only one was sent, however, I receive... Se mere

Virksomhedsoplysninger

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Skrevet af virksomheden

Upper Street Home is a brand born out of a passion for beautiful home accessories and an insatiable desire to share them with the world. For over 20 years, our founders have travelled extensively throughout Asia, sourcing the finest home decor products for our own brands, as well as for our customers and retailers around the world. Quality should never have to come at a premium. Upper Street Home offers exclusive designs for your home and garden that showcase exceptional British design without breaking the bank. Our commitment to affordability ensures that you get the best value for your money. Upper Street Home prides itself on being a go-to destination for homeowners who seek direct access to exceptional British brands. Our mission is clear: to help you style your home and garden with unbeatable value and uncompromising quality. But what sets us apart from the rest? Everything Made Only Once One of our core principles is our commitment to uniqueness. When an item, style, or colour becomes out of stock, we never reproduce it. This exclusivity ensures that your home decor remains one-of-a-kind and truly reflects your personal taste. Why choose us: * We are the destination for discerning homeowners who appreciate direct access to exceptional British brands * We offer exclusive designs for your home and garden that showcases exceptional British design at unbeatable prices * We help you to create a space that reflects your discerning taste * You bypass the middlemen and inflated prices by being able to buy quality products direct from the maker * We are the Home of Exclusives

Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

54 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(54)

2 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 1 ud af 5 stjerner

Poor Customer Service for Returns

I purchased two 16-piece dinnerware sets but wanted to return one as I didn't like the design and part of the order was missing. The missing items turned up two days later and Upper Street provided a link for free Evri returns, which should have been straightforward.

I booked collection on January 20th for 27th January. The courier didn't attend. Initially, Upper Street refused to take responsibility for rearranging collection, insisting I had to rebook which meant I would have to pay for returns myself - despite having already provided free returns.

When they eventually took responsibility and gave me a new collection date (4th February), the Evri driver arrived but none of the original labels would scan, so he couldn't take the parcels. The driver informed me that collections "never come through to him" on the island - a regular problem.

I have now requested new labels from Upper Street so the parcels can finally be collected. This has been ongoing for over two weeks, with parcels sitting in my porch, and Upper Street slow to help throughout. As the company with a trade account with Evri, it is their responibility to liaise directly with the courier to resolve failed collections, rather than expecting individual customers to navigate a system that doesn't work for lone senders. They should perhaps also reconsider working with Evri whose own customer service is appalling. The only people I've dealt with who work for Evri who are any good are the couriers who live and work on the island.
The dinnerware itself is fine, but the returns process and customer service have been extremely poor. I would be wary of ordering from Upper Street again given the difficulty in returning items.

4. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I ordered a product from this store and…

I ordered a product from this store and it was delayed by the courier. I contacted the store and they despatched another one without question. I consequently received the first one and offered to return the second one but was told to keep.it as it was Christmas! I was delighted with the product and think that the customer service is second to none, and shall be ordering more products in the future. It's great to know that there are still some stores that put the customers first.

2. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Stunning blue mug set

A beautiful set of blue mugs which are great quality and look really good on my dresser. Service from this company was very good. Not over packaged which is great and prompt delivery.

13. juni 2025
Bedømt til 5 ud af 5 stjerner

Everything great

Fast shipping, great customer support.
Everything was great.

12. maj 2025
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Besvarelse fra Upper Street Home

Thanks for the lovely feedback!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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