this website is a scam
this website is a scam
they stole money that people donated!! there is evidence
They cheat and steal the money you donate!!!
21. juni 2022
Uopfordret anmeldelse
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Virksomhedsoplysninger
Kontaktoplysninger
Scamming donors, avoid
I have donated money to a campaign. Funds were immediately deducted from my account but haven't appeared on the campaign account within advertised 24-48 hour time window. After waiting a few more days I've created a support ticket and was told by support agent that they take security very seriously and my donation was flagged by their system so they required additional information from me in order to clear the donation (no reasons were given as to why I had to reach out to them instead of them contacting me with request for further information).
After providing all required information (screenshots and PayPal receipts), I got a confirmation email saying that all is good, my donation has been cleared and will appear on the campaign page soon. Imagine my surprise when the next day I got another email informing me of the contrary - my donation was still deemed suspicious and will not be passed to the campaign. I was also told that Uphatter is unable to issue a refund directly and that I must open dispute in PayPal and they will reimburse me that way.
10 days since opening PayPal dispute and PayPal notifying the merchant (Uphatter), PayPal has closed it claiming the dispute doesn't fit their customer protection rules (probably because it wasn't a purchase but a donation, fair enough PayPal). But I don't understand why Uphatter just stayed silent and didn't step in and offer a refund as promissed in the support ticket.
The whole thing smells like a big scam.
UPD: At the time of posting initial review I still had a small hope that I was wrong about this being a scam. After pinging support daily for 4 days and not receiving ANY response at all, today I received 2 in short succession.
First, written in poor English repeating the excuse of them being unable to issue the refund unless I open PayPal dispute and asking me to reopen the one I have opened previously (which, by the way is not possible - once PayPal closes the dispute for a transaction, there is no button to reopen it or create another dispute for the same transaction).
Second message, written in equally poor English was WARNING me for spamming and saying that if I continue that behaviour I will be banned. Guess what happened when I tried to go from my email inbox to the support portal to view those messages there and draft a response? I was already banned.
Bottom line: definitely a scam. Based on the fact that campaign that I donated to had some donations on their page makes me think that they selectively (or randomly) choose to skim some % of donation payments (hence no initial notification about failing their "very strict" security checks). And if that gets noticed by the donor and flagged, they resort to the PayPal + ban fallback scheme.
22. marts 2022
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.