For no reason whatsoever I was suspended (which is always permanent and unrevokable) today. I had accumulated over 3500 points, which is now gone. Poof. No warning. Just locked out. I had been pa... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
For no reason whatsoever I was suspended (which is always permanent and unrevokable) today. I had accumulated over 3500 points, which is now gone. Poof. No warning. Just locked out. I had been pa... Se mere
Virksomheden har svaret
I have been doing the surveys and being patient and I am up to 27 thousand points and now I can’t cash out? Ok well I guess I can’t do anymore surveys I sent two questions to support place and of cour... Se mere
Virksomheden har svaret
Joined today, completed a few surveys, got a bonus for doing profile surveys. All using my actual information, all filled out thoughtfully, all taking about 20 minutes each, and making sure to selec... Se mere
Virksomheden har svaret
I've emailed them about my account review to cashout they responded saying Friday it should be completed it's Thursday and they permanently suspended my account without reason im furious 😠 all th... Se mere
Unlock Surveys is a leading online market research panel in the United States, giving Americans the opportunity to voice their opinions on a variety of topics and issues.
Har besvaret 89 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I’m starting to think this app doesn’t work
I’ve put in reports in but none has been responded to seems that’s usual after reading these reviews but I have also seen results from others please go over my case it has been quite a while now.
Case Number: (1000346096)
For no reason whatsoever I was suspended (which is always permanent and unrevokable) today. I had accumulated over 3500 points, which is now gone. Poof. No warning. Just locked out. I had been painfully careful not to be inaccurate or conflicting in my answers to numerous surveys. These people can't be trusted. Go elsewhere and avoid Unlock Surveys.

Besvarelse fra Unlock Surveys
Hello, I’ve replied and also sent support another email highlighting my ticket number.
My support ticket number is 1000343533. I would really appreciate it if my case can be properly reviewed, as I followed all guidelines and I’m still unsure what led to the suspension.
I have been doing the surveys and being patient and I am up to 27 thousand points and now I can’t cash out? Ok well I guess I can’t do anymore surveys I sent two questions to support place and of course no answer.

Besvarelse fra Unlock Surveys
I have had enough points to Redeem now for a week but u can't redeem this site is not legit they said they have to validate my account before redeeming point but then I message them and ask them how long does the validation process take I get no response I will not be doing any more surveys until I am able to redeem my points

Besvarelse fra Unlock Surveys
I redeemed a $25 Amazon gift card on March 4th and never received it.

Besvarelse fra Unlock Surveys
Joined today, completed a few surveys, got a bonus for doing profile surveys. All using my actual information, all filled out thoughtfully, all taking about 20 minutes each, and making sure to select the correct answers when prompted by the surveys to see if I was paying attention (i.e. the questions where it tells you to pick a specific answer or to identify which items were in a picture to make sure you weren't a robot)
As I was less than 500 points from cashing out, my account got suspended with no information given. What a great way to get survey info for their partners without ever actually having to pay out any incentives. Avoid.

Besvarelse fra Unlock Surveys
I am writing this review because my PayPal reward from Unlock Surveys is currently well past the expected processing time. I completed the requirements and redeemed my reward on 24th February, 2026, but the status remains "Pending."
I have reached out to the support team to inquire about the delay, but I have yet to receive a helpful update or a timeline for when the funds will be released. I’ve enjoyed using the platform so far, but the lack of communication regarding payouts is disappointing. I hope to see this resolved soon. Transaction/Reference ID: 2649635986

Besvarelse fra Unlock Surveys
Very disappointing experience with Unlock Surveys. I joined, followed all their Terms & Conditions, and spent time completing surveys honestly. I was even credited points for completed surveys.
Suddenly my account was permanently suspended for suspicious activity without any clear explanation. If I had violated any rules, I wouldn’t have been able to complete surveys successfully in the first place.
It’s unfair for anyone to spend their time completing surveys only to lose their account and points without transparency. I’ve contacted support and I’m still waiting for a proper explanation or resolution.
I hope this issue is reviewed and corrected.
I've emailed them about my account review to cashout they responded saying Friday it should be completed it's Thursday and they permanently suspended my account without reason im furious 😠 all that hard work. Im really believing they are a scam at this point. I was trying to give them the benefit of a doubt.
Edit March 7th
They did respond to my email and investigated my account and reinstated it. I was able to cashout for me it took an hour to receive payment but typically it takes a few business days. I changed my rating based on customer service. They were nice about but you have to be consistent with your issues towards them.
BS WEBSITE!! JUST FOUND THEM YESTERDAY STARTED DOING SURVEYS WAS DOING REALLY GOOD AND NOW ALL THE SUDDEN SINCE I'M 500 POINTS AWAY FROM GETTING THE 2500 IT BANNED MY ACCOUNT I WENT TO LOG BACK IN AND IT SAYS MY ACCOUNT IS PERMANENTLY BANNED FOR VIOLATION OF THEIR CONDITIONS I DON'T KNOW HOW THE HELL THAT I VIOLATED THEIR CONDITIONS!! IT'S BULL CRAP I WAS 500 POINTS AWAY AND THEN ALL THE SUDDEN MY ACCOUNT IS PERMANENTLY BANNED REALLY!! SO THAT'S WHY I'M CALLING IT BS WEBSITE AND CON ARTIST!! AND APPARENTLY THEY DON'T HAVE ANY CUSTOMER SERVICE TO BE ANSWERING YOU BECAUSE I WANT THEM TO EXPLAIN HOW MY ACCOUNT IS BANNED PERMANENTLY WHEN I DID NOTHING WRONG!!🤬🤬🤬🤬

Besvarelse fra Unlock Surveys
I'm just trying to find out if there's an app for Unlock Surveys on a android phone, I have been trying to find it for 4 days now and I'm going crazy. If someone could please help me find the app for it I would be really so very very very very very very very very very grateful for ur help. Thanks again
Nina Thomas

Besvarelse fra Unlock Surveys
I’m honestly fed up. My account was reinstated not long ago, and I thought everything was finally fixed. But today, right after I finished a survey, the platform redirected me to my dashboard, the page refreshed by itself, logged me out, and when I tried to sign back and I was suspended AGAIN.
No warning. No message. No explanation. Just an instant auto ban the moment the survey completed.
At this point, it feels completely unfair and extremely frustrating. Getting banned immediately after completing a survey makes no sense at all. If they can’t maintain a stable or reliable system, users shouldn’t be punished for it.
Terrible experience, and honestly exhausting having to deal with this twice.
Had a payment issue that was quickly resolved.
So far so good. 2 cash outs.

Besvarelse fra Unlock Surveys
This is a total scam did all of there surveys and when I got to almost the time to cash out it locked me out of my account this was a total waste of time a they owe me $21 don't use this if you actually want to be paid
Scam!!!!!

Besvarelse fra Unlock Surveys
Absolutely unacceptable and dishonest practice.
I wasted 60 full minutes completing a survey, answered every quality and attention-check question correctly, and the survey was approved.
A full week later, $5 was quietly deducted from my balance with no reason, no warning, and no explanation.
This is a clear abuse of users’ time and trust. Retroactively removing rewards after approval is unfair and unethical.
Until this behavior changes, I strongly do not recommend this platform to anyone
Ticket number
1000338385
I only had 800 points left to accumulate before I could cashout the $25 PayPal. While I was in the middle of a survey I was logged out!! When I tried to login all of a sudden my account is "permanently suspended" due to "terms and conditions violation " REALLY!!! I've been doing surveys for the last 3 days with no problem and now that I was close to my first cashout that happens! Definitely seems like a scam...1000337908 <- Ticket Number

Besvarelse fra Unlock Surveys
This is one of the worst websites in terms of lies and deception. I created an account a few days ago and haven't completed any surveys, and today I see that my account has been suspended for violating the terms! A fraudulent website, beware of it!

Besvarelse fra Unlock Surveys
After a long struggle, I finally reached the minimum withdrawal threshold of 2,500 points, only to discover that I could not redeem my first rewards with absolutely no clear reason.
I contacted customer support, and after an entire week, I received one meaningless reply with no solution, after which they completely stopped responding.
The bigger shock came today when I tried to log into my account, only to find that it had been suspended under the excuse of “violating the terms and conditions”, with no explanation, no prior warning, and no evidence whatsoever.
It is painfully obvious that this excuse is used solely to avoid paying users once they reach the withdrawal stage.
⚠️ I strongly warn everyone against this website.
What is happening is not poor service or a technical issue — it is a deliberate and systematic approach to suspend accounts after wasting users’ time and effort.
This platform is a pure scam, and staying away from it is the smartest decision
Ticket number
1000335801
The support team responded with the same empty words and flimsy excuse that I was violating their terms. Support responded with the same empty words and flimsy excuse that I violated their terms. I will not remove my rating unless the problem is resolved.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.