This is the worst website I've ever…
This is the worst website I've ever used!!! They purposely make it slow and glitchy because it helps inmates. My 8 year old made a better website!!! What the hell.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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This is the worst website I've ever used!!! They purposely make it slow and glitchy because it helps inmates. My 8 year old made a better website!!! What the hell.
I am confused about how this company could have a 2.9 star rating. Seriously? Here is my comment. I have made multiple request concerning their "Credit Card Token" system, which will not take a Master Card. Seriously? They fixed something that wasn't broken. Nice job. And apparently no one in the U.S. prison system who negotiated this contract has any regard for the family members of incarcerated family member. Because if they did, they would not be using this vendor.
The costumer service staff i spoke with was unable to enunciate properly. I ask for information concerning a item in there inventory. I spent almost 10 minutes on the phone with no answer. As with all prison industries they rip off families of incarcerated individuals.
Q I ordered a package for my son who's incarcerated at Madison correctional institution on 1-29-2026 they accepted my payment, 5 days later I get an email saying that they're canceling my order due to a previous order July 31st 2025 in the amount of $34 and some odd change long story short they double charged me for that order on July 31st of 2025 my bank disputed it and I won the dispute and they had to reimburse me the 34.95 with that being said I kept that line when ordering my most recent order because I've ordered several things and they aren't Small things the largest one being a TV for $214.00. they refuse to give me my money back and then on July 31st at 2025 I had to wait 3 months for them to reimburse me what they double charged him for and in the meantime it shut down not one but two in my bank accounts and they both went into the negative I'm very frustrated and all I want is my money back my $60.40 that shouldn't be much to ask right these people are an absolute joke they do nothing right I have ordered many things from them and no time whatsoever did my order ever come out right I just hope I can help one person for making the same mistake I did do not use this company they suck they are a scam and quite frankly you might as well just put your money in the toilet and flush it cuz you're going to fight to get it back if you get it back Amy Wieser
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.