Ordered premier box for my daughter move to Manchester. The contains where great. It totally saved alot of running around to get things and deliver to the university (we are in London) It was a gre... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I bought an extra long fitted sheet for my son’s uni bed. Very happy with it and he’s since ordered another one himself so he’s obviously happy with it too! 🙂
Virksomheden har svaret
I had an issue with some faulty products, the tea towels and body towels rub off while drying, knives are constantly blunt while the can opener broke on first use. The pots and pans rub off while co... Se mere
Virksomheden har svaret
Good morning Emma and UniKitOut, Just a quick note to thank you for the excellent service. My daughter arrived at her student accommodation yesterday and found all essentials already in her room —... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Sengetøjsbutik
- Butik med badeværelsesudstyr
- Butik med udstyr til hjemmet
- Køkkenudstyrsbutik
- Sengetøjsforrretning
- Universitet
Skrevet af virksomheden
UniKitOut is the UK’s leading student kit provider, and the leading name in student essentials. We’re proud to work in partnership with over 300 universities and private housing providers across the UK. Unlike traditional retailers, we’re authorised to deliver your kit directly to your accommodation before you even arrive. We’ve been supporting students with stress-free arrivals for years. As a trusted, family-run business, we take genuine care in every step – from packing to delivery – and it shows in the thousands of verified reviews from happy students who rely on us year after year.
Our promise to you with our Money Back Guarantee
Skrevet af virksomheden
- We're here to help!
- We’ve carefully tested everything we sell to make sure you’re getting quality that lasts. But if something’s not quite right, our Money Back Guarantee means you’re never stuck. Please get in touch with our friendly team at sales@unikitout.com
Family-run, customer-focused & always here to help.
Shop in confidence with our Money Back Guarantee
We’ve carefully tested everything we sell to make sure you’re getting quality that lasts. But if something’s not quite right, our Money Back Guarantee means you’re never stuck. If you need anything at all, please get in touch with our friendly team at sales@unikitout.com
Kontaktoplysninger
Unit 30, Oakwood Business Park, Old Great North Road, PE28 5XN, Sawtry, Cambridgeshire, Storbritannien
- 0203 475 4751
- sales@unikitout.com
- unikitout.com
4,3
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quick and efficient delivery
Quick and efficient delivery to my halls of residence, great quality towels and bedding, and good value!
5. september 2024
Besvarelse fra UniKitOut
Hi Stephanie,
I really appreciate you leaving such a positive review!
Its lovely to hear your comments about the good value of our product :-)
Wishing you all the best,
Emma
I used them for my son and was really…
I used them for my son and was really happy with them and his University for recommending them.
12. november 2024
Besvarelse fra UniKitOut
Hi Bill,
Thanks so much for leaving such a great review! Its lovely to hear you were so happy with the recommendation made by T's University.
Wishing you all the best,
Emma
They were helpful and responsive
They were helpful and responsive. I just had one issue that the thread of my quilt starting coming out of the quilt.
25. november 2024
Besvarelse fra UniKitOut
Hi Chhavi,
Thanks so much for taking the time to leave a review.
I'm so glad to hear the positive feedback about our team.
I am sorry to hear you have been unhappy with your duvet. Please don't hesitate to reach out to sales@unikitout.com should you wish to discuss further,
Take care.
Emma
Thank you for great service and products
12. november 2024
Besvarelse fra UniKitOut
Hi Lorena,
Thanks so much for leaving such a positive review :-)
Its really appreciated.
Take care,
Emma
Besvarelse fra UniKitOut
Hi Tancrede,
UniKitOut is a small family run business who rely heavily on online reviews so its a real shame you've chosen to give us a 1* review for no reason at all.
Just to clarify, UniKitOut and Trustpilot do not force anyone to leave a review. Its 100% voluntary. Your order was delivered 20th September so was ready and waiting for you on arrival.
Wishing you all the best,
Emma
Besvarelse fra UniKitOut
Hi Aaron,
That's what we like to hear :-)
Thanks so much for letting us know,
Take care,
Emma
Great for international students
The kit arrived early and we were very happy with the quality of the items.
14. november 2024
Besvarelse fra UniKitOut
Hi Sam,
So nice to hear you were happy with your UniKitOut order, thanks very much for taking the time to leave a review :-)
Wishing you all the best,
Emma
Besvarelse fra UniKitOut
Hi Anastasia,
Thank you so much for your great comments :-)
All the best,
Emma
The best stop for all Uni needs
The best stop for all Uni needs. It made my transition easy
14. november 2024
Besvarelse fra UniKitOut
Hi Nazreen,
Thanks so much for the best review :-)
Hope you're enjoying uni life,
All the best,
Emma
Great experience！
save lots of time for a new-arrived, international student to organize her room, thanks a lot!
14. november 2024
Besvarelse fra UniKitOut
Hi Zoe,
Really appreciate your comments :-)
Hope you've settled into life in the UK.
All the best,
Emma
All goods are good quality
14. november 2024
Besvarelse fra UniKitOut
Hi Zeeshan,
Thanks for your comments, they are appreciated :-)
Take care,
Emma
Excellent customer services I received…
Excellent customer services I received my duvet and pillows on the scheduled day.
5. september 2024
Besvarelse fra UniKitOut
Hi Samira,
Thanks for leaving such a positive review :-)
Take care,
Emma
Good experience box had everything…
Good experience box had everything needed . Though son decided to take gap year in end first to do some work so box be used next September instead
13. november 2024
Besvarelse fra UniKitOut
Hi Mrs Tulett.
Such a great review. thanks so much for taking the time :-)
Hope your son is enjoying his gap year.
Take care,
Emma
Very good products and service
Very good products and service. I would highly recommend!
13. november 2024
Besvarelse fra UniKitOut
Hi Prerna,
Appreciate your review! Thanks so much :-)
Take care,
Emma
Cheap quality for the amount of things you actually get.
The quality of your products is really cheap. You also reduced the starter kit from 2 persons to one person and the price remained the same. There were also things missing that were advertised (e.g. a kitchen towel).
12. november 2024
Besvarelse fra UniKitOut
Hi Jule,
Thank you for sharing your review and feedback. I’m truly sorry to hear about your experience.
We take pride in offering a 100% money-back guarantee and always encourage our customers to reach out if something isn’t as expected. Your input is invaluable to us as we strive to continually improve our products and services.
To provide a little clarity, the 1-person basic kitchen kit you ordered includes a crockery set but does not come with kitchen towels. We offer a variety of kitchen kits to cater to different needs and budgets, so the included items can vary between them.
If there’s anything further you’d like to discuss or if we can assist in any way, please don’t hesitate to contact our customer service team at sales@unikitout.com. We’d love the opportunity to help.
Wishing you all the best,
Emma
Besvarelse fra UniKitOut
Hi Mrs Crew,
I really appreciate your comments, thank you so much.
Our XL sheets are very popular :-)
All the best,
Emma
Kitchen pack really good quality and…
Kitchen pack really good quality and value for money, so much easier than buying it all separately
7. november 2024
Besvarelse fra UniKitOut
Hi Roy,
Thanks so much for leaving such a great review, its really appreciated :-)
I'm so glad to hear you were happy with your kitchen kit.
Hope to see you on UniKitOut again soon,
Wishing you all the best,
Emma
Overpriced
Quality was not worth the price- even factoring in the convinience.
(Review edited after ammendment about delivery)
12. november 2024
Besvarelse fra UniKitOut
Hi Jesse,
I am very sorry to read your review.
I reached out to you via email on Monday in the hope we could resolve any issues you may have together but I haven't received a reply.
Just to clarify, your order was dispatched on time and delivered the next day to your reception. An email and text with an image of the delivery would have been sent to you from DPD once the 3 parcels had been delivered.
We proudly offer a 100% money-back guarantee and encourage customers to contact us if there's anything they're not satisfied with. Since you ordered multiple items, any feedback you could share would be incredibly valuable for us to ensure our products meet expectations in the future.
Our bedding and towelling is sold to some of the most prestigious hotels around the UK and our kitchen items are supplied into the UKs most popular and recognised holiday resorts so it saddens me you find the quality below par.
If you're able to get in touch or reply to my email, it would be greatly appreciated.
I look forward to hearing from you,
Emma
Good quality and fast delivery
Good quality and fast delivery, very satisfied. Strongly recommend.
13. september 2024
Besvarelse fra UniKitOut
Hi Xue,
Thanks so much for your great review! Its really appreciated :-)
So nice to hear how happy you were with the service.
Take care,
Emma
The quality of kitchen utensils was too…
The quality of kitchen utensils was too poor, which the floors were all torn off and I had to buy new one from another place
13. november 2024
Besvarelse fra UniKitOut
Hi Sepehr,
I'm sorry to read your review and to hear about your experience.
I reached out to you via email on November 11th and again on Monday regarding the issue with your kitchen utensils, hoping we could work through it together, but I haven’t received a reply yet.
We proudly offer a 100% money-back guarantee and encourage customers to contact us if there's anything they're not satisfied with.
Any feedback you could share would be incredibly valuable for us to ensure our products meet expectations in the future.
Our kitchen kits and cooking utensils are supplied into the UKs most popular and recognised holiday resorts so it saddens me you find the quality below par.
If you're able to get in touch or reply to my email, it would be greatly appreciated.
All the best,
Emma
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.