The communication from the enquiry at the beginning right through to the sale was excellent. Reece was very helpful in the early stages explaining how the process worked. Then on the auction day itse... Se mere
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Would definately recommend. Process was easy, staff were great , professional ,yet friendly everything was explained and it was an easy transaction. Jack and India were great. Keep up the good work. T... Se mere
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Booked to view two properties today and no one turned up to either. Very disappointing service after juggling family commitments to make the appointment times. Complete joke. Oh, and you can’t contact... Se mere
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Under the hammer are an exceptional company. They conduct good business but it is the staff that I am so impressed with. Especially Jack. He has been solid from start to finish. It’s rare to find peop... Se mere
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Virksomhedsoplysninger
Om Under The Hammer
Skrevet af virksomheden
Because buying and selling property shouldn't be slow, stressful or uncertain
Buy your next property with confidence
Buying property shouldn't feel like guesswork. At Under The Hammer, we make it easy to bid with clarity, speed, and certainty — whether you're a first-time buyer, investor, or looking for your next renovation project.
Our online auctions feature residential, commercial, land, and investment properties, with all fees and legal packs available upfront and bidding in real time. What you see is what you get — and when the hammer falls, it's yours. No chains. No delays. No let-downs.
This is how property buying should feel.
A faster, smarter way to sell
When you're ready to sell, you want results — not second guessing. Under The Hammer gives you a clear, expert-led route to a legally binding sale, with no fall-throughs, no drawn-out chains, and no last‑minute surprises.
We run regular online auctions for residential, commercial, land, and investment properties, with full transparency from the start and committed buyers from day one. It's all about speed, certainty, and support — from valuation to completion.
Because selling shouldn't be stressful.
Join Us For Auction Day!
We hold auctions every other week, join us at underthehammer.com and share in the excitement!
Kontaktoplysninger
63 Temple Row, B2 5LS, Birmingham, Storbritannien
- 03455 120 115
- info@underthehammer.com
- underthehammer.com
Under The Hammer
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Scam..
Scam... Alert for all who are going to use services from Under The Hammer.
My experience with this online auction company was extremely disappointing and felt misleading from start to finish. The listings were unclear, important information was missing, and what was promised did not match what was delivered.
After payment, communication became very poor. Emails and queries were either ignored or met with vague responses, and resolving issues felt intentionally difficult. Additional fees appeared that were not clearly explained upfront, which gave the whole process a very untrustworthy feel.
Customer service showed no interest in resolving concerns or taking responsibility. Instead of transparency and professionalism, I was left feeling misled and taken advantage of.
I would strongly advise others to do thorough research before dealing with this company. Based on my experience, I would not use them again and would not recommend them to anyone looking for a genuine and reliable online auction platform.
31. januar 2025
Uopfordret anmeldelse
Besvarelse fra Under The Hammer
Hi Dhiren,
Thank you for sharing your feedback. We take comments like this seriously and want to address the points you’ve raised. Under The Hammer operates as a transparent auction platform, with all property information, terms, and fees clearly set out in advance within each listing and the associated legal pack, which is available to review prior to any commitment being made.
Transparency, communication, and accurate marketing are very important to us, particularly in an auction environment where buyers must make informed decisions. The issues you have raised are taken seriously and will be reviewed through the appropriate channels.
As we are unable to discuss individual cases publicly, we would encourage you to contact our Complaints Department directly so this matter can be reviewed in full. Please email complaints@underthehammer.com with the relevant property details, and a member of the team will respond.
Selling late brother’s flat
Have just sold my late brother’s flat through Under the Hammer, and I would like to say what great service I received from them, especially Dominic McLoughlin who I dealt with.
He was always there for advice, explained what was happening really well, and always tried to help, a credit to the company.
27. januar 2026
Uopfordret anmeldelse
Besvarelse fra Under The Hammer
Hi Maureen,
Thank you for taking the time to share your experience with us. We appreciate you placing your trust in Under the Hammer during what can be a difficult time, and we are very pleased to hear that Dominic provided clear guidance and supportive advice throughout the process.
Your kind words mean a great deal to us and we will be sure to pass your feedback on to Dominic and the team. We wish you all the very best moving forward.
Under the Hammer set a target and hit…
Under the Hammer set a target and hit it early, so very grateful for the hard work.
Reece is great to deal with, attentive, and level-headed. Wish him all the best, and Jodeane is a real superstar, super bright and articulate. Appreciate everything and wish the team success.
27. januar 2026
Uopfordret anmeldelse
Besvarelse fra Under The Hammer
Hi Bruce,
Thank you for your thoughtful review. We are delighted to hear that the target was achieved ahead of time and that the team’s efforts made such a positive difference for you. It is great to know that Reece’s attentive and calm approach, along with Jodeane’s support, contributed to a smooth experience.
We truly appreciate your kind words and well wishes, and we will be sure to share your feedback with the whole team. We wish you every success going forward.
Jodeane Smith went above and beyond by…
Jodeane Smith went above and beyond by putting in the extra time over the weekend to get the deal over the line. Thank you very much for all of your help and your communication was spot on.
Hope to do business again with.
26. januar 2026
Uopfordret anmeldelse
Besvarelse fra Under The Hammer
Hi Michael,
Thank you for your wonderful feedback. We are delighted to hear that Jodeane’s dedication and clear communication helped move everything forward so smoothly. Going the extra mile to support our clients is something we value highly.
We truly appreciate your kind words and would be very happy to work with you again in the future.
Advertised and sold to me property…
Advertised and sold to me property without any check and in the end had to go to Court as it was a froud and I lost my deposit.
They don't feel any responsibility to refund 3.5k also they took first of all.!!!!
Biggest nightmare ever!!!
15. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Under The Hammer
Thank you for taking the time to leave your feedback.
We are sorry to hear that you feel disappointed by your experience and appreciate how distressing property transactions can be when matters do not proceed as expected.
However, we must respectfully clarify that Under The Hammer is not a legal party to the transaction itself and does not hold or retain buyers’ deposits. Deposits are managed in accordance with the terms agreed between the buyer, seller, and their respective legal representatives. We also refute any suggestion of fraud on our part.
At all times, the property was marketed based on the information provided to us, and buyers are strongly advised to carry out their own due diligence and obtain independent legal advice prior to committing to a purchase. As is standard practice, this includes confirming title, ownership, and any legal issues through a solicitor.
We understand this outcome was upsetting for you, but we do not accept responsibility for losses arising from matters that fall outside our control or remit.
Dan is always professional in his…
Dan is always professional in his dealings. He's a great communicator and always goes above and beyond to help.
Great service at all times
5. januar 2026
Uopfordret anmeldelse
Besvarelse fra Under The Hammer
Hi Naveed,
Thank you for sharing your feedback. It’s great to hear that your interactions have consistently felt professional and well handled, and that the communication has been so strong throughout. Dan will be pleased to know his approach and effort have made such a positive impression.
We really appreciate you taking the time to leave a review and look forward to supporting you again whenever needed.
Professional and the staff were very…
Professional and the staff were very helpful especially Emily was very helpful
23. januar 2026
Uopfordret anmeldelse
Besvarelse fra Under The Hammer
Hi John,
Thank you for taking the time to leave a review. It’s great to hear that you found the experience professional and supportive, and that Emily was able to help when you needed it. She’ll be really pleased to know her support stood out.
We appreciate your feedback and are always here if you need anything in the future.
Have been dealing with Jamie Gower in…
Have been dealing with Jamie Gower in my attempt to sell my rental property at auction. Jamie has been superb in his dealings with me stating everything in a clear, concise, friendly and non pressurised manner. It has been a joy to work with him and I am hoping for a successful sale in the near future.
23. januar 2026
Uopfordret anmeldelse
Besvarelse fra Under The Hammer
Hi Neil,
Thank you for such a thoughtful review. It’s great to hear that your experience so far has felt well supported. Jamie will be really pleased to know his approach has made the process enjoyable and straightforward for you.
We appreciate you taking the time to share your experience and look forward to our continued work together.
Reece explained the process.
Reece explained the process, including the pros and cons, in a clear and concise fashion.
21. januar 2026
Uopfordret anmeldelse
Besvarelse fra Under The Hammer
Hi Jonathan,
Thank you for taking the time to leave a review. It’s good to know the conversation gave you a clear understanding of how the process works and helped you make an informed decision. That clarity is something we place a lot of importance on.
We appreciate you sharing your experience and are always here if you need anything further.
Clar
Great Service! Happy to do business with you and in the future.
20. januar 2026
Uopfordret anmeldelse
Besvarelse fra Under The Hammer
Hi Clar,
Thank you for your kind feedback. We are pleased to hear that you were happy with the service and we appreciate you choosing to do business with us. We look forward to working with you again in the future.
It was a pleasure working with Jodeane
It was a pleasure working with Jodeane
15. januar 2026
Uopfordret anmeldelse
Besvarelse fra Under The Hammer
Hi Envision Finance,
Thank you for your kind comment. We are very pleased to hear that working with Jodeane was such a positive experience. Your feedback is greatly appreciated and will be shared with her.
If I could give 7 stars I would
If I could give 7 stars I would. Received a great service and would highly recommend. I would definitely use them again for any future business
16. januar 2026
Uopfordret anmeldelse
Besvarelse fra Under The Hammer
Hi there,
Thank you for such a great review. We’re delighted to hear that the service left such a strong impression and that you’d be happy to use our services again in the future. That kind of feedback means a lot to the whole team.
We appreciate the recommendation and look forward to working with you again when the time comes!
Professionals
Updated constantly ensuring a stress free journey and delivered to promise.
18. december 2025
Uopfordret anmeldelse
Besvarelse fra Under The Hammer
Hi Gareth,
Thank you for your review. We are pleased to hear that you felt consistently updated and that the process was stress free from start to finish. Delivering on what we promise is very important to us, so your feedback is greatly appreciated.
I sold my flat with under the hammer
I sold my flat with under the hammer. Dom and Jodeane were very attentive and committed to the process.
1. januar 2026
Uopfordret anmeldelse
Besvarelse fra Under The Hammer
Hi Kiran,
Thank you for sharing your experience. It’s great to hear that you felt well supported throughout the sale and that Dom and Jodeane stayed attentive and committed from start to finish. That level of involvement is something we really value.
We appreciate you taking the time to leave a review and wish you all the best moving forward.
Really helpful over the phone
Really helpful over the phone. Haven’t used to buy a house yet, but they went above and beyond to explain the process to me and can tell they have quality customer service.
11. december 2025
Uopfordret anmeldelse
Besvarelse fra Under The Hammer
Hi Sami,
Thank you for your review. We are pleased to hear that the team took the time to explain the process clearly and that the support over the phone gave you confidence in our service. Providing helpful and informative guidance is something we take great pride in.
We appreciate you sharing your experience and look forward to assisting you whenever the time is right.
Excellent throughout
Dan was extremely helpful and constantly kept me informed throughout the whole process of the sale of the house.
Thank you Dan you are a star and a credit to Under the Hammer
Elaine
11. december 2025
Uopfordret anmeldelse
Besvarelse fra Under The Hammer
Hi Elaine,
Thank you for your kind review. We are delighted to hear that Dan kept you well informed throughout the entire sale process and provided such helpful support. It is always great to know when our team has made a positive difference.
We will be sure to share your lovely feedback with Dan and the rest of the team. Thank you again for taking the time to share your experience.
first property for my new flipping business.
This is my first property for my new property business!
I explained this to Dan and Dom and they have been more than happy to help and assist me where possible. I have no experience on this new business im embarking on and they've explained the journey on their end - I will definitely keep working with Under The Hammer on future projects.
11. december 2025
Uopfordret anmeldelse
Besvarelse fra Under The Hammer
Hi Edward,
Thank you for sharing your experience with us. We are delighted to hear that Dan and Dom were able to support you on your first property purchase and help explain the process clearly as you begin this new venture. It is always rewarding to know that our guidance has helped build confidence at an early stage.
We truly appreciate your kind words and look forward to working with you again on future projects.
Excellent service from the beginning…
Excellent service from the beginning onwards. Great communication from Dan and Dominic all the way through the process with great advice and help.
Highly recommend.
8. december 2025
Uopfordret anmeldelse
Besvarelse fra Under The Hammer
Hi Rob,
Thank you for the fantastic review. It is great to hear that the service felt strong right from the start and that the communication and guidance from Dan and Dominic helped things run smoothly for you. They will both be pleased to know their support made a real difference.
We really appreciate the recommendation and are here if you ever need anything in the future!
Spoke to Tom today very very helpful …
Spoke to Tom today very very helpful he answered all questions I asked and explained each answer very thoroughly. I honestly can’t thank him enough for his help
8. december 2025
Uopfordret anmeldelse
Besvarelse fra Under The Hammer
Hi Carol,
Thank you for sharing this. It is wonderful to hear that your conversation with Tom gave you the clarity and reassurance you were looking for. He will be glad to know his explanations made everything easier to understand.
If anything else comes up or you need further guidance, just let us know as we are always happy to help.
Highly recommend talking to Jamie in…
Highly recommend talking to Jamie in the team, very knowledgeable and great advice when it comes to selling my house. 10/10 service
5. december 2025
Uopfordret anmeldelse
Besvarelse fra Under The Hammer
Hi Adam,
Thank you for the great review. It is brilliant to hear that your conversation with Jamie was so helpful and that his advice gave you clarity around selling. He will be really pleased to know his guidance stood out to you.
We appreciate the recommendation, and if you need anything as you move forward, we are always here to help.
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