Highly recommended, We had a small issue in the bogging for my flight , but they solved quickly which I appreciated . Definitely I will be forever customer. Thanks again
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The moment I needed to talk to customer service it was incredibly easy and I received a phone call back within the minute. They answered my questions and had all the info I needed. Everything has been... Se mere
Virksomheden har svaret
DO NOT BOOK with Underpricer or Kayak!!!!! Horrendous experience! We flew from the US to London, and then from Paris back to the US. They CHANGED THE DATE of our returning flight to a day earlier w... Se mere
Virksomheden har svaret
Betty was incredible to work with. She guided me through every step, offered smarter options than the ones I picked, and genuinely cared about getting my trip right. When Lufthansa suddenly changed on... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
UnderPricer's main goal is to offer travelers the most convenient and discounted flights deal available on the market. Our experienced travel agents guide customers through hundreds if not thousands of travel opportunities, narrowing those down to best suitable flight options that may exist. https://underpricer.com/
Kontaktoplysninger
4,0
God
374 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
No issues
Our trip went smoothly. Ashton and Alejandro both were excellent in supporting our bookings.
4. august 2025
Uopfordret anmeldelse
Besvarelse fra UnderPricer
Thank you for booking with us! It’s our pleasure to provide you with a seamless and stress-free booking experience. Wishing you safe and enjoyable travels!
Warm regards,
Underpricer
Recommended Travel Assistance
The price and services were on par with our needs.
6. august 2025
Uopfordret anmeldelse
Besvarelse fra UnderPricer
Thank you for your kind words! We’re glad to hear you had a great time! If there’s anything else you need or if you’re planning your next trip, please don’t hesitate to reach out.
Warm regards,
Underpricer
They are the scummiest company I have…
They are the scummiest company I have ever been forced to deal with. They allowed me to cancel my flight due to an illness telling me I’d be able to rebook another flight later without a penalty other than a fare difference. When it was time to rebook, this is the breakdown they provided:
Fare Difference
$178.00
Airline penalty
$199.00
Processing fee
$250.00
This ends up being the total price of my flight so there’s no difference of me going through them or buying directly with the airline. $800 down the drain.
I really don’t understand how they’re still getting away with their fraudulent behaviour. They need to be shut down asap.
6. august 2025
Uopfordret anmeldelse
Besvarelse fra UnderPricer
We’re sorry to hear about your experience and completely understand your frustration. We did reach out requesting your booking details so we could properly investigate the matter, but unfortunately, we didn’t receive a response. Please kindly forward your order number and any relevant information to claims@underpricer.com, as we genuinely want to help resolve this for you.
Sincerely,
Team Underpricer
I'm genuinely impressed!
When I made my first ticket purchase through UnderPricer, I must admit that I was a little dubious because the deal looked too good to be true. In fact, I kept waiting for a problem, such as a cancellation or unstated cost. But no, everything proceeded without a hitch. I had no trouble checking in, received my confirmation immediately, and the entire procedure was quite simple. UnderPricer is a great option if you want good bargains without the stress. trustworthy and worthwhile.
23. juli 2025
Uopfordret anmeldelse
Besvarelse fra UnderPricer
It’s travelers like you that inspire us to keep improving and providing top-notch service.
Warm regards,
- Underpricer Team
Lottie did an incredible job helping me…
Lottie did an incredible job helping me correct the flight information I entered incorrectly. He was very professional, courteous! I am incredibly grateful for the amazing work he did to fix my ticket!
3. august 2025
Uopfordret anmeldelse
Besvarelse fra UnderPricer
We hope your journey was incredible and full of great memories.
Warm regards,
- Underpricer Team
Shame on Kayak to work with underpricer
Was directed to this website by Kayak, price shown for the trip is $875, while trying to book it, a popup suggested a new price of $670 if i get a call back from underpricer. I did get a call insiating the price was $902.
Update after reading underprice response:
First, thank you to Underprice for responding. However, the reply was quite generic and did not address the core issue.
I want to clarify that I—and most travelers—fully understand how dynamic airfare pricing can be. We know that prices can fluctuate rapidly. That is not the issue in this case.
The fare in question is still available today for $871 on Kayak and can still be purchased directly from Underprice.com for the same amount.
The real concern is with the popup that appeared on your website, requesting my name, email, and phone number so a representative could call me with a "promotional price" of $670. Not only did the representative fail to offer that price, but she also quoted a fare over $900, which is even higher than the publicly listed price of $871.
At the time, I was already in the process of making a purchase on your site. So why display a misleading popup? This kind of behavior feels deceptive and scam-like.
If Underprice wants to be seen as a trustworthy and legitimate seller, then your practices should reflect that.
Respectfully
2. august 2025
Uopfordret anmeldelse
Besvarelse fra UnderPricer
We’re sorry to hear about the confusion regarding the fare you encountered. We understand how frustrating it can be when prices change during the booking process, and we appreciate the opportunity to clarify how this can happen.
Flight pricing is highly dynamic and determined by complex algorithms used across the travel industry. These systems adjust fares in real-time based on several factors, including:
Time of day
Number of users searching or booking similar routes
Your location or device
Seat availability in specific fare classes
When cheaper fare classes start to sell out—especially during high-demand times—the system automatically shifts to displaying higher-priced ticket options. Until a reservation is fully confirmed and ticketed, prices can fluctuate up or down within moments due to demand, limited inventory, and other market variables.
In your case, we’ve investigated the issue and confirmed that at the time of final pricing, the fare was $934.21 per passenger (including all applicable taxes and fees). We understand this was different from what was initially displayed, but unfortunately, the price was not locked in before it adjusted.
While we strive to provide the most accurate pricing possible in real time, rapid fare changes—especially on popular routes—are something that can affect all travel platforms. We know this doesn’t make the experience any less disappointing, but we hope this explanation sheds light on how pricing works behind the scenes.
Thank you again for your feedback, and we hope you’ll give us another opportunity to assist you in the future.
Warm regards,
- Underpricer Team
Lottie is the best!
Speaking with Lottie was a wonderful experience. He was very professional, clear, and concise. He was extremely helpful and resolved the issue quickly.
30. juli 2025
Uopfordret anmeldelse
Besvarelse fra UnderPricer
Thanks for the glowing feedback! Your satisfaction is our success. Wishing you a world of great journeys ahead.
Warm regards,
- Underpricer Team
Gary was exceptional in providing me…
Gary was exceptional in providing me service from my tickets to South Africa!!
25. juli 2025
Uopfordret anmeldelse
Besvarelse fra UnderPricer
What a lovely review—thank you! We're delighted we could make your travel booking simple and reliable. See you on your next trip!
Warm regards,
- Underpricer Team
Good rebooking experience
Rebooking a flight can be painful and frustrating, but Clive worked patiently and skillfully throughout the experience. Even had a three way call with the airline at one point to clarify airline rules.
21. juli 2025
Uopfordret anmeldelse
Besvarelse fra UnderPricer
Thank you for choosing us! Your satisfaction is the best feedback we could ask for. Here's to more adventures and smooth flights!
Warm regards,
- Underpricer Team
Alejandro was absolutely amazing…
Alejandro was absolutely amazing helping us when one of our flights was delayed and we were going to miss our next international flight.
19. juli 2025
Uopfordret anmeldelse
Besvarelse fra UnderPricer
It means everything to know you had a great experience. We're here to make travel easier for you, every step of the way.
Thank you again for your support—it means everything.
Warm regards,
- Underpricer Team
I had a great flight to Italy
I had a great flight to Italy! ITA airline is a top notch airline if you ever travel to Italy!!
17. juli 2025
Uopfordret anmeldelse
Besvarelse fra UnderPricer
We’re so glad you had a positive experience! Your journey is important to us. Thank you for letting us help make it possible.
Warm regards,
- Underpricer Team
PROFESSIONAL AND HELPFUL CUSTOMER…
PROFESSIONAL AND HELPFUL CUSTOMER SERVICE
17. juli 2025
Uopfordret anmeldelse
Besvarelse fra UnderPricer
We truly appreciate your kind words. Your positive experience means everything to us. Looking forward to helping you on many more journeys!
Warm regards,
- Underpricer Team
Great site to find best deals for all…
Great site to find best deals for all your travel plans, we found best deal for our vacation to Europe. Smooth journey, convenient transportation, highly recommended
23. juni 2025
Uopfordret anmeldelse
Besvarelse fra UnderPricer
Thanks for the lovely words! Your satisfaction is our motivation. Wishing you more seamless travels ahead!
Warm regards,
- Underpricer Team
Very professional and courteous
Very professional, caring and courteous
26. juni 2025
Uopfordret anmeldelse
Besvarelse fra UnderPricer
Your feedback lifts us higher—thank you! We're proud to support your travel plans and hope to serve you again soon.
Warm regards,
- Underpricer Team
Good service and hope for further improvement
The service was efficient. As some airlines only allow tickets booked directly from the airlines to access services at their site, it is hoped that your UnderPricer website should offer better services, like seat selection, indication of ticket classes booked and ordering other services for the flights.
2. juli 2025
Uopfordret anmeldelse
Besvarelse fra UnderPricer
Thank you for your amazing review! Your support keeps us reaching for the skies. Happy travels always!
Warm regards,
- Underpricer Team
Alejandro was outstanding.
Alejandro was outstanding.
I ended up not buying through them but they were super efficient giving me the refund. Will definitely use them in the future
2. juli 2025
Uopfordret anmeldelse
Besvarelse fra UnderPricer
Thank you for your thoughtful review! It's our goal to make travel easier for you. We're grateful you chose us for your trip.
Warm regards,
- Underpricer Team
Fantastic travel agency
Fantastic travel agency. Very helpful. Had two flights canceled because of security situations in Israel, under price or got me refunds promptly. Very pleased with their services.
8. juli 2025
Uopfordret anmeldelse
Besvarelse fra UnderPricer
We're thrilled to hear about your great experience. Thank you for letting us be a part of your journey—it’s a privilege we don’t take lightly.
Warm regards,
- Underpricer Team
Great ticket price and surprisingly…
Great ticket price and surprisingly good customer support with actual people answering the call and helping late at night (my local time)
4. juli 2025
Uopfordret anmeldelse
Besvarelse fra UnderPricer
Thank you for flying high with us — literally and figuratively! Your positive review is truly appreciated.
Warm regards,
- Underpricer Team
It’s a nightmare experience They…
It’s a nightmare experience They charged my wife 250.00 dollars at Cairo airport although she travelled with the normal baggage allowed by every airline.
3. juli 2025
Uopfordret anmeldelse
Besvarelse fra UnderPricer
We’re sorry to hear about your experience. Please know that baggage fees are set by the airlines and can vary based on route, fare type, and airline policy—even if they seem standard across most carriers.
That said, we understand how frustrating unexpected charges can be. If you'd like us to look into this further, please reach out with your booking details and we’ll be happy to assist.
Warm regards,
- Underpricer Team
Fantastic service very helpful
23. juni 2025
Uopfordret anmeldelse
Besvarelse fra UnderPricer
So happy to hear your booking experience was a breeze! Thank you for sharing — we can’t wait to help with your next trip.
Warm regards,
- Underpricer Team
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