UPDATE: The company eventually answered my emails and gave me detailed instructions on how to return my items. Assuming they refund me, I will be satisfied. 🤞🤞🤞🤞 I’ve been trying to tell them... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Underwear arrived as expected and is cotton, but the item; long, shorts type underwear, fits very poorly, no shaping, so goes down at waist and up thighs at the back. Legs are finished with a bulky, t... Se mere
I bought a very nice lightweight Dressing Gown for my husband but it was too large. I packed it up very neatly and returned the same day received. The return via Royal mail was quite easy to complete... Se mere
The sports bra is a perfect fit, exactly as described, and very comfortable. I tried it out by wearing it for two consecutive 18 hour days, the second of which was very energetic including dance perfo... Se mere
Virksomhedsoplysninger
Om undercover.co.uk
Skrevet af virksomheden
Welcome to Undercover, where comfort meets sophistication in the world of sleepwear and underwear. At Undercover, we believe that the foundation of a great day starts with a great night’s sleep, and that begins with what you wear to bed.
Our journey began with a simple mission: to revolutionize the nightwear experience by combining luxurious materials with timeless designs. We understand that sleep is essential, and so is feeling good in what you wear. That’s why we meticulously craft each piece using only the finest fabrics, ensuring that every garment is not just a treat for the senses but also built to last.
Our collection ranges from elegant silky pyjamas to cosy cotton sets, each thoughtfully designed to cater to your individual taste and comfort needs. We take pride in our attention to detail, from the delicate stitching to the perfect fit, so you can unwind in style.
What sets Undercover apart is our commitment to quality and customer satisfaction. Our dedicated team is passionate about delivering not only exceptional products but also an exceptional shopping experience. We strive to ensure that every interaction with us is seamless and satisfying, from browsing our website to receiving your beautifully packaged nightwear.
At Undercover, we’re more than just a brand; we’re a promise of quality, comfort, and elegance. Join our community of satisfied customers who have discovered the difference a good night’s sleep can make. Thank you for choosing Undercover, where every night is an opportunity to indulge in pure comfort.
Sleep well.
Shop NowKontaktoplysninger
Unit 2, Bromfield Commercial Park, CH7 1HE, Mold, Storbritannien
- 01352 752100
- info@undercover.co.uk
- undercover.co.uk
4,6
Fremragende
684 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 72 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Love the cotton underwear,could be made…
Love the cotton underwear,could be made with a little more room though
27. juli 2025
Poor quality
I was looking forward to the pants which I ordered as I struggle to find ones for my body which don't hurt. However they are thick and poor quality! Very disappointing.
10. juli 2025
Besvarelse fra undercover.co.uk
Hi
We’re sorry to hear the pants didn’t meet your expectations, especially as we understand how important it is to find something comfortable and well-fitting. We never want our customers to be disappointed, and we’d like to put this right for you.
Please get in touch with us at help@undercover.co.uk with your order details, and our team will be happy to look into this and find a suitable solution.
Kind regards
Vikki
Quick delivery.
19. juli 2025
The delivery was great and the socks…
The delivery was great and the socks look nice, package was very nice but so far I have not tried the b/k socks on but I expect they will be fine
19. juli 2025
Nice item
I found the item I wanted. The price was good. The delivery was earlier than I expected.
19. juli 2025
Wrong order sent.
You sent boys socks which I now have to take to the post office and get them to fillIn info to send back. Will not order from You again.
25. juli 2025
Good underwear which fitted
This company sent by post which I like. Delivery was in good time. I usually buy underwear from Fantasie (FF) but the Gemma fitted me just fine in an F. It was a lot cheaper too
18. juli 2025
Super service
Super service, ordered Friday arrived Monday. Beautifully packaged with ribbon, nice touch. True to size and very comfortable to wear. May be ordering another
25. juli 2025
Even though I ordered the wrong items
Even though I ordered the wrong items, they were delivered on time and returns free and easy to do. The quality of the underwear was excellent just not the items that I wanted.
24. juli 2025
These items are well made
The items are really nice unfortunately they are too big for me in the cup size even when I ordered a smaller size but I might consider ordering a smaller size at a later day
24. juli 2025
Nice and simple
Ordered what I wanted and a few days later my item was delivered, and delivery was free.
23. juli 2025
Great product!
Great product, exactly as described, good quality and good sizing too. Well packaged and a really speedy delivery.
I would buy from this seller again and I definitely recommend them.
24. juli 2025
Besvarelse fra undercover.co.uk
Hi Jill
Thank you for your review. I'm sorry to hear there was an issue with the delivery of your order.
I’ve looked into this and couldn't find any previous correspondence from you regarding the matter. Upon checking the tracking details, I can confirm that your order has been marked as delivered.
For further assistance, please contact our customer service team at help@undercover.co.uk. We’ll be happy to provide the full tracking information, including images of the delivery location, to help resolve this for you.
kind regards
Vikki
Perfect fit
14. juli 2025
Great underwear
Great underwear, comfortable, no vpl and an excellent price point. Recommended.
21. juli 2025
Exactly what I was looking for.
Having exactly what I was looking for. Good quality, good fit and brilliant price. Would certainly recommend.
21. juli 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.