Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Excellent service, definitely recommend to customers , friends and family . I’d give a 5 star if what is included in the toilet package and what plumbing accessories may be needed to connect to bidet... Se mere

Bedømt til 5 ud af 5 stjerner

Tap delivered within a few days. Arrived well wrapped and protected with all the attachments and new sink plug that we didn’t expect. Easy to fit. So glad we found this company as the tap is the same... Se mere

Bedømt til 5 ud af 5 stjerner

My experience with Ultra Bathroom has been great. We ordered one of their rimless Turkish toilets with a thermostatic valve to provide warm water from the nozzle on cold days in winter. The item a... Se mere

Bedømt til 5 ud af 5 stjerner

Absolutely loved my integrated bidet toilet. You can manage the flow the way you want to, easy to install and have experienced zero problems so far. Had a few questions when I ordered it as I was used... Se mere

Virksomhedsoplysninger

  1. Butik med badeværelsesudstyr
  2. Gør det selv-butik
  3. Butik med VVS-udstyr
  4. Radiatorbutik

Skrevet af virksomheden

Ultra Bathroom is a growing independent bathroom supplier based in London with over a decade of experience. We understand how important it is for customers to feel confident when purchasing a product, especially when they cannot physically see, touch, or feel it. We understand our customers' needs and place a premium on quality and affordability. As a result, we provide high-quality products at the most reasonable prices.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

26 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Excellent service

Excellent service, definitely recommend to customers , friends and family . I’d give a 5 star if what is included in the toilet package and what plumbing accessories may be needed to connect to bidet is given with instructions. Or put into package

1. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service

Tap delivered within a few days. Arrived well wrapped and protected with all the attachments and new sink plug that we didn’t expect. Easy to fit. So glad we found this company as the tap is the same as one we have had for over 8 years that has been perfect for all that time and that we really like. Also thought we would have to pay a lot more so price was an extra bonus. Thank you.

18. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great place to shop

Company's great, really helpful customer service. Quick and reliable delivery. A bit on the expensive side but it is for a niche market and is expected :)
Really high end quality, Turkish ceramics.

I got 2 toilets while renovating my new home, and had to return 1 as the sewage piping system was odd in that toilet and would not fit if we tried to install it. So I had to return 1 of them.

Only con is; the returns are not free. I know these are large bulky items but still a bit expensive if you ask me. You can return to their warehouse by yourself if you are close by.

27. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

great after sales communication

I had ordered a toilet but then my builder told me that that won't fit to my space and I needed to replace it. I had reached the chatbots on the site and received the communication of returning and then order the correct item for me. But returning a heavy toilet was not really easy and very cheap process, I was even thinking to take it back with my own car. Then, I have reached to the sales team and they solved my issue brilliantly even I did order the wrong item. I simply ordered new item that I wanted and they took the old one for me.

31. august 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Absolutely top-tier service

Absolutely top-tier service. The staff were incredibly helpful and well-informed, and the delivery was impeccable. Placed my order at 2pm and it arrived the next morning. The quality of the items was exceptional. I simply can't commend them enough.

14. juli 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing

Definitely, I'd recommend them. Ordering was straightforward, the delivery arrived the next day, and their prices were the most competitive online.

7. juni 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I bought a combined bidet toilet and regretted getting it from this company.

I bought a combined bidet toilet and when our plumber was installing it he found that the cistern was too small for the supplied fill valve and it did not work. We had to spend an extra £30 to get a slimmer one. Next we discovered the soft close seat was not a soft close lid.
Next, we found that the water nozzle was not adjustable and water pours out between the seat and tha pan.
I have emailed and rang Ultrabathroom. I spoke to someone yesterday who said he would get in touch with the supplier about the fill valve. Nothing about the other 2 problems which are major problems for us when this is the only toilet we have. We would expect our new £500 toilet to be better than the 60 year old one it replaced, not worse. Customer service is appalling.

8. juni 2023
Uopfordret anmeldelse
Ultra Bathroom Ltd.-logo

Besvarelse fra Ultra Bathroom Ltd.

Dear Janet,

We appreciate you taking the time to leave a review regarding your recent purchase of a bidet toilet. We are sorry to hear that it did not meet your expectations, and we want to take the opportunity to respond to your comments.

Firstly, we would like to clarify that full instructions were provided upon your request, and the manufacturer's instructions were enclosed in the box. We also provided you with an official installation video to assist with the installation process.

Regarding the fill valve, we have been selling the same flush for over a decade, without any major issues. However, we understand that your plumber needed to adjust it as instructed, and we are glad to hear that you were able to purchase a suitable one.

Regarding the seat, we apologise for any inconvenience caused by the lid not being soft closing. As mentioned in our response to your email, both hinges were not fully inserted, and this caused the lid to not close softly. If the plumber installed it in accordance with our instructions, this issue could have been avoided. All plumber needs to do is make sure both hinges are fully inserted before securing the seat into it’s final position.

Lastly, the bidet nozzle is adjustable, and we explained this in our email response. If the nozzle is not in the correct position, it has a ball inside which can be adjusted to suit your needs.

In conclusion, we would like to apologise once again for any inconvenience caused and thank you for bringing these issues to our attention. Please feel free to contact us if you have any further concerns.

Best regards,

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere