Totally Scammer. They Cheated or misguided people by Scamming hosting operation bad support , They are already openly saying that they don't care about you and want to move to another hosting servic... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a great experience with the support team at Ultahost, especially with Bruce Taylor. He responded quickly, understood my issue immediately, and helped me fix problems related to backups and s... Se mere
Virksomheden har svaret
Multiple servers and I've had a great overall experience. They have been reliable for me in CH. I would avoid the starter tier for VPS hosting as it's just not powerful enough and the port speeds are... Se mere
Virksomheden har svaret
Great experience with Ultahost. The support was fast and very helpful, and my issue was resolved easily and professionally. Special thanks to Bruce Taylor for the excellent assistance. I highly recom... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The goal of the company is to provide effective Web Hosting in affordable price, which allows our customers to place and maintain their projects on the World Wide Web.
Kontaktoplysninger
651 N Broad St, Suite 206, 19709, Middletown, USA
- ultahost.com
3,2
Middel
921 anmeldelser
Har besvaret 70 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Poor quality mac VPS running on shared…
Poor quality mac VPS running on shared MacBooks FFS! LOL
8. august 2025
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Besvarelse fra Ultahost
Hello Rob,
Thank you for sharing your feedback.
We’re sorry to hear about your experience with the Mac VPS.
To better understand and resolve the issue, could you please provide us with more details? Our team will be glad to revisit this in detail and ensure everything works as expected.
Please feel free to reach out anytime, we’re always happy to support you.
Kind Regards
Ultahost Support Team
the support is amazing
the support is amazing, Samuel Hall solved a problem were i got stuck all day in matter of some minutes. thank you
25. september 2025
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Hello Abraham,
Thank you for your kind words!
We’re delighted to hear Samuel was able to quickly resolve the issue that had you stuck.
If you ever face any further challenges, please don’t hesitate to reach out, we’ll be more than happy to support you again.
Kind Regards
Ultahost Support Team
Fast support
25. september 2025
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Besvarelse fra Ultahost
Hello Yasser,
Thank you for your feedback!
We’re glad our team was able to provide fast support.
If you need any further assistance, please feel free to reach out, we’re always happy to help.
Kind Regards
Ultahost Support Team
Excelente servicio y disposición
24. september 2025
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Besvarelse fra Ultahost
Hola Edison,
¡Gracias por tus amables palabras!
Nos complace saber que recibiste un excelente servicio.
Si necesitas más ayuda, no dudes en contactarnos. Estaremos encantados de ayudarte de nuevo.
Atentamente.
Equipo de Soporte de Ultahost
Sorry but I have to change my review.
Sorry but I have to change my review. I am using VPS enterprise plan. Everything was fine but from recent days we are facing lots of down time.
Support team always reboot the server and say everything is fine now. This make no sense when the core issue is different. How can RAM usage increase when there is less traffic and no background process.
-----
Update:
Support team identified the root cause, and issue is fixed for now. Although still I want to give a feedback fix your live chat support. They literally unaware of things.
And yeah for now I will continue with ultahost!
24. september 2025
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Besvarelse fra Ultahost
Hello Anshu
We sincerely apologize for the issue you have experienced with your server. RAM usage increase can be caused by a number of issues including the server activity and a reboot should fix this issue along with optimizing your server.
Kindly provide more information on this issue and we will support you at our earliest
If you have any questions or need further information, please do not hesitate to contact us.
Kind Regards
Ultahost Support Team
Worst vps hosting ever
Worst vps hosting ever! I'm almost a year and I'm leaving!!! DO NOT PURCHASE SERVICE TO THEM
Many hours of Downtime to a professional eshop
Chat support is mainly with ai even the you think that talking with people AI answering. You have to say the same thing adn talking hours when your website is Down. THE WORST EXPERIENCE EVER
22. september 2025
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Besvarelse fra Ultahost
Hello Papanastasiou
We sincerely apologize for the issues you experienced when using our service and are willing to work with you to achieve a lasting solution.
Our chat support consists of professionals who are available 24/7 to assist you and escalate tickets when necessary. kindly provide the ticket number and we will revisit the issue and resolve for you at earliest.
If you need further assistance kindly contact us again
Kind Regards
Ultahost Support Team
The Ultahost team is very friendly and…
The Ultahost team is very friendly and professional, always supporting their clients in every way. Truly appreciated!
Special thanks to Anderson Coleman, one of the best members of the Level 3 Support Team.
22. september 2025
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Hello Malafaat
Anderson has a good time supporting you on this issue and the team appreciate your trust and patronage.
If you have any questions or need further information, please do not hesitate to contact us.
Kind Regards
Ultahost Support Team
Dominic Fergus the best
20. september 2025
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Besvarelse fra Ultahost
Hello Hiago
We appreciate your 5 star review and trust in us. We will let Dominic know of your appreciation
If you need further assistance kindly contact us again
Kind Regards
Ultahost Support Team
Technical support is interested in helping you.
Technical support is interested in helping you and solutions are developing according to the best option. Thank you to technical specialist Nelson Varghese for a high-quality and fast solution.
20. september 2025
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Besvarelse fra Ultahost
Hello Alex,
Thank you for your kind words and for recognizing Nelson’s support.
We’re glad your issue was resolved quickly and to your satisfaction.
If you ever need further assistance, please don’t hesitate to reach out, we’ll be more than happy to support you again.
Kind Regards
Ultahost Support Team
Great experience
I've had a great experience with the support team. They respond very quickly and always provide excellent assistance. I contacted them regarding server setup and then about transferring ownership. Each time, I received a detailed and very quick response. Today, my ticket was handled by Simon Madsen, and he was very attentive to every detail and resolved my issue fast.
20. september 2025
Besvarelse fra Ultahost
Dear Customer
Thank you for writing in. Fast and efficient customer support is our watchword. Your server was successfully setup and the ownership transfer was completed satisfactorily.
If you need further assistance kindly contact us again
Kind Regards
Ultahost Support Team
Best hosting company
Best hosting company, their support are always available to support, all thanks to KLEMENS WAGNER, a Level2 support team who helped me in restoring my mistakenly deleted database.
20. september 2025
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Besvarelse fra Ultahost
Dear Customer
Thank you for your 5 star review, The team were glad we could restore your mistakenly deleted database
If you need further assistance kindly contact us again
Kind Regards
Ultahost Support Team
Customer Support with the name of…Samuel Hall
Customer Support with the name of "Samuel Hall" is a real CHAD
Answered within minutes and seconds.
All questions answered Quickly and Professionally, can only recommend him.
So far happy with Ultahost, was a bit tricky at first since first time paying for Webhosting but worked out in the and (thanks to Chatty and Ultahost team)
18. september 2025
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Besvarelse fra Ultahost
Hello Eddy
Its awesome to get such lovely review from you. thank you for your trust, we are happy your Webhosting service is functioning well
If you have any questions or need further information, please do not hesitate to contact us.
Kind Regards
Ultahost Support Team
Hidden Negative Reviews & Possible Fake Feedback – Beware of Ultahost
After carefully reviewing the two official Ultahost profiles on Trustpilot (domains ultahost.com and ultahost.io), it is evident that the company has deliberately split customer feedback between the two domains. The main profile (ultahost.com) has 771 reviews, while the secondary profile (ultahost.io)—a domain that is essentially inactive—has 485 reviews.
Combined statistics from both profiles:
⭐⭐⭐⭐⭐ (5 stars): 846 reviews (67.3%)
⭐⭐⭐⭐ (4 stars): 61 reviews (4.9%)
⭐⭐⭐ (3 stars): 27 reviews (2.1%)
⭐⭐ (2 stars): 24 reviews (1.9%)
⭐ (1 star): 298 reviews (23.7%)
Using the performance benchmark of 3 stars or below as “poor performance”, the company has a total dissatisfaction rate of 27.7%. A significant portion of these negative reviews is concentrated in the secondary (.io) profile, which is less visible to new customers.
This pattern not only raises concerns about artificially managing the brand’s public image, but—given the stark difference between the two profiles—also suggests the possibility of fake or manipulated positive reviews in the main profile. Customers should review both profiles before making any purchasing decisions to get a more accurate picture of the company’s service quality.
In my opinion, these practices show that they are thieves and liars.
17. september 2025
Besvarelse fra Ultahost
Dear Arash,
Thanks for the detailed review and this shows your keen interest in our company and we will be happy to offer you our best hosting services.
Please note hundreds of thousands of companies manage their business with more than one domains and websites, its neither illegal nor wrong. We offer different services and manage them separately for ease of our customers.
Also please note Trustpilot has its own system to verify reviews and delete if there is any fake review. Both our profiles has less than 1000 reviews and if we are managing artificially then the number must be very high along with rating.
Once again thanks for taking time for this detailed analysis and your stats prove that reviews are genuine, and all 5 star reviews are from our valued customers those are extremely satisfied with our services and we are committed to provide best hosting experience.
Best Regards,
good job Edie Mallin
15. september 2025
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Besvarelse fra Ultahost
Hello Marko
We appreciate your 5 stars and thank you for trusting us. We will let Eddie know of your appreciation.
If you have any questions or need further information, please do not hesitate to contact us.
Kind Regards
Ultahost Support Team
Good service
15. september 2025
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Besvarelse fra Ultahost
Dear MohammadSadegh
We appreciate your feedback. The team is always happy to assist you with your requests
If you need further assistance kindly contact us again
Kind Regards
Ultahost Support Team
Impossible to cancel your subscription
The Ultahost.com company makes it almost impossible to cancel your subscription. I rented a server for the game Enshrouded. When I no longer played the game I tried to cancel my subscription. I went through numerous hours without success. I was assured by them my account was cancelled only to be rebilled again and again.
Update: May I suggest that instead of an apology that you address the issue and institute and easy and straight forward way to cancel a subscription. Thank you.
14. september 2025
Uopfordret anmeldelse
Besvarelse fra Ultahost
Hello Don
We sincerely apologize for this issue. Cancellation of a subscription is very easy and straight forward by clicking only one button in Client Area. After a subscription is cancelled, the billing automatically stops, we recommend you check your payment method as it appears the recurring payment has not been turned off by you.
If you need further assistance kindly contact us again
Kind Regards
Ultahost Support Team
10/10 Service
Good Support, Good Prices, Friendly Human Beings.
10/10 would recommend
15. september 2025
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Besvarelse fra Ultahost
Hi Labcore
We sincerely appreciate your feedback. Our support is top-notch, our prices are budget friendly and we expect you stay with us.
If you need further assistance kindly contact us again
Kind Regards
Ultahost Support Team
I encountered an error on my website
I encountered an error on my website, and Eric Smith helped fix it quickly. He was professional, efficient, and made the whole process stress-free. I truly appreciate his fast response and expertise—highly recommended!
16. september 2025
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Besvarelse fra Ultahost
Hello David
Your review is much appreciated, Your issues being fixed quickly and seamlessly is one of the hallmarks of our services.
Feel free to contact us if you need any further information or assistance.
Best Regards,
Ultahost Support
I asked if I could install n8n for…
I asked if I could install n8n for personal use on my current server package, and Samuel Hall & Dextor Jason recommended that I get a new package starting small and scaling up only when needed. The setup took just a few hours and turned out to be more affordable compared to other n8n hosting offers. They were really hands-on and professional, which made the whole process smooth and stress-free.
15. september 2025
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Besvarelse fra Ultahost
Hello Raleigh
Thank you for your excellent feedback on our customer support. We are glad the n8n installation was successful on your package and our prices are budget friendly.
If you need further assistance kindly contact us again
Kind Regards
Ultahost Sales Team
Besvarelse fra Ultahost
Dear Hasan
Thank you for your review, Fast and excellent customer service is a backbone of our service.
If you need further assistance kindly contact us again
Kind Regards
Ultahost Sales Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.